Great experience, one must fill out a quick form listing medications, etc. Shortly thereafter a provider will contact you with a series of questions, and if they feel you are a good candidate for cann... See more
Company replied
CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors Reviews
1,524•
5.0
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Cannabis MD simplifies the entire process. Dr. Mary Cox actually cares that cannabis is giving me relief for some of my medical issues. However, she always makes sure I’m not having adverse reactions... See more
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Kelly was great told her why I was getting my card due to breaking back three times & really bad anxiety and with no time I had my card sent to me thanks for all the help
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It was incredibly easy, from setting up the appointment, to receiving the phone call from the NP right on time. It was all very convenient with no time waste or extra expenditures. Other sites were tw... See more
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Company details
Written by the company
CannabisMD TeleMed provides online medical cannabis evaluations for patients in Richmond, Midlothian and throughout Virginia. Eligible patients can receive a written medical cannabis certification from an authorized practitioner. Virginia does not require a separate medical cannabis registration card, and patients can use their valid certification with government-issued ID at licensed dispensaries.
Contact info
1230 Alverser Drive, Ste 103, 23113, Midlothian, Virginia, United States
- 804-893-5068
5.0
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience
Great experience, one must fill out a quick form listing medications, etc. Shortly thereafter a provider will contact you with a series of questions, and if they feel you are a good candidate for cannabis use, they'll approve you for a card. Quick and confidential, first rate!
October 15, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We appreciate you taking the time to describe your experience! We’re glad you found the process efficient, straightforward, and confidential. Helping patients understand each step and making the process as convenient as possible are priorities for our team. Thank you for your thoughtful and kind review!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We’re pleased to know your experience was professional, quick, and hassle-free! Our team aims to make every step straightforward while providing attentive service. It’s great to hear we delivered the kind of experience you were looking for. We appreciate your feedback!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We’re glad to hear your appointment started on time and that you had a professional experience with your doctor! Respecting our patients’ time and providing attentive care are both important to us. It’s great to know your appointment went smoothly from start to finish. We appreciate you sharing your feedback!
Friendly doctor and easy quick access…
Friendly doctor and easy quick access to cannabis medicinal card! Very affordable
October 2, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
It’s wonderful to hear that you had such a friendly experience with your doctor! We’re glad the process gave you quick and convenient access to your cannabis certificate and that you found our service affordable. Making the process accessible and straightforward is important to our team. We appreciate you taking the time to share your experience!
It was quick and straightforward love…
It was quick and straightforward love that !!!
October 1, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We love hearing that the process was quick and straightforward for you! Our goal is to make each step as simple and convenient as possible. We’re glad everything went smoothly. We appreciate your feedback and hope to see you again!
Process was very easy
The process was very easy. The provider was knowledgeable and explained the program to me. In addition she suggested I speak to the pharmacist at the dispensary to get the best recommendation for my needs.
September 29, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
It’s wonderful to hear that the process was straightforward and informative! We’re glad your provider took the time to explain the process and offer guidance on speaking with the dispensary pharmacist about your individual needs. Helping patients feel comfortable and informed throughout the process is very important to us. We appreciate you sharing such thoughtful feedback about your experience!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We’re so glad you had such a great experience with us! It’s wonderful to hear that everything felt quick and easy. Our team works hard to keep the process simple while still providing attentive care. We’re happy we could make the experience a positive one. Thanks for choosing CannabisMD TeleMed!
Cannabis MD simplifies the entire process.
Cannabis MD simplifies the entire process. Dr. Mary Cox actually cares that cannabis is giving me relief for some of my medical issues. However, she always makes sure I’m not having adverse reactions to it. I see no one else at CMD, even though I’m sure the entire staff is knowledgeable and sympathetic.
September 24, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We truly appreciate such thoughtful feedback about Mary! It’s wonderful to hear that you feel heard and supported. Patient education, follow-up, and making sure patients understand what to expect are important parts of quality care. We’re grateful for your continued trust and look forwarding to seeing you again!
Kelly was great told her why I was…
Kelly was great told her why I was getting my card due to breaking back three times & really bad anxiety and with no time I had my card sent to me thanks for all the help
September 26, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We’re so glad Kelly was able to make the process quick and supportive for you! It’s wonderful to hear she listened to what you were experiencing and helped you navigate the certification process with care. We’ll be sure to share your kind words with her. Thank you for trusting us to assist you!
Made it super fast and so easy to talk…
Made it super fast and so easy to talk with. Great Staff and great Service
September 24, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We love hearing that our team made everything so fast and easy! Friendly, approachable service is important to us. It’s great to know you enjoyed speaking with our team and were happy with the service you received. Thanks for the wonderful feedback and for choosing CannabisMD TeleMed!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
Prompt and friendly service is what we aim for every day! We’re happy to hear our team made your experience efficient while still providing a warm and welcoming interaction. Your feedback means a lot to everyone here. Thanks for taking the time to leave us a review!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
Awesome, thank you for your kind review! Your time is valuable to us so we're happy to hear that your appointment was quick and concise while still sharing the information that you needed. We're grateful you trusted us with your care. Please let us know if you ever need any additional assistance!
Cannabis MD TeleMed has been great and…
Cannabis MD TeleMed has been great and they were very efficient and trustworthy and knowledgeable! I was very satisfied with their overall service and I would recommend them to anybody else looking for their CannabisMD needs.
July 28, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
Your recommendation means so much to our team! We’re thrilled that you found our service efficient, knowledgeable, and trustworthy throughout the process. Providing a convenient experience while maintaining a high standard of care is something we take seriously. We truly appreciate your confidence in us and hope to assist you again in the future!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
It means so much to know you've trusted us from the very beginning! We're incredibly grateful to have become your go-to and love hearing how much you enjoy working with our team. We work hard to make every visit easy, comfortable, and affordable. Thank you for sticking with us. We look forward to seeing you again next year!
I've been using this company for a…
I've been using this company for a couple of years now and in the past it's gone excellent. Today, not so much. My appointment was scheduled for 10 am. When I hadn't received a call by 10:15, I called the company and left a voicemail. I received 2 texts and an email back to back at 10:22 am that said my appointment had been scheduled for 10:50 am. I received a call from the provider at 10:27.My email letting me know I had my card had the wrong name on it as well, a person named Scott? I like this company, but if this is the way things are going to be, I'd rather look to get my card somewhere else. The back and forth and no communication is not worth it for me. They need to go back to the video appointments instead of whatever this is.
August 6, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
Thank you for taking the time to share this feedback.
Last night we completed a migration to a new scheduling and records system, finishing early this morning. A small number of appointments booked during the migration window didn't carry over to the new system, which caused delayed calls and some duplicate or out-of-order notifications. One of those automated emails also went out with a staff member's name in it — mine — instead of the intended recipient's. That was a template error on our side, not a mix-up of anyone's records.
As soon as we identified the issue this morning, we rescheduled the affected appointments and asked our providers to call those patients as soon as they were free rather than waiting for the newly assigned times. The migration is now complete so everything will be smooth going forward. This new system will actually make things faster, especially for renewals, since information won't need to be re-entered every time.
I apologize for the frustration this caused and please do not hesitate to reach out to me directly if you need any additional assistance.
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We love hearing feedback like this! It's great to know your provider was knowledgeable and that the entire process felt smooth and easy from beginning to end. Our goal is to combine expert care with a stress-free experience for every patient. Thank you for your kind words, and we hope to help you again next year!
Professional
Professional , took my call early and was able to get everything back in a timely manner. Easy to download and access license. Will return for renewal.
August 5, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We're so glad we could make the process convenient for you! It's wonderful to hear your provider was able to call early, complete everything promptly, and make accessing your certificate simple. We strive to provide professional service while making every step as seamless as possible. We truly appreciate your trust and look forward to helping you with your next renewal!
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We're thrilled to hear your renewal went so well! Our providers strive to make every recertification appointment simple, efficient, and stress-free. Thank you for trusting us with your care and for sharing your positive experience. We look forward to assisting you again when it's time for your next renewal!
Was very pleasant and knowledgeable and…
Was very pleasant and knowledgeable and user friendly
August 4, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
Thank you for taking the time to leave us a review! We're happy to hear your provider was pleasant, knowledgeable, and made the process easy to navigate. We want every patient to feel comfortable and confident throughout their appointment. We appreciate your support and look forward to serving you again!
Multiple booking options and quick and…
Multiple booking options and quick and easy process!
August 3, 2026
Reply from CannabisMD TeleMed - Richmond | Virginia Marijuana Card - Virginia Marijuana Doctors
We're so happy our scheduling options made things convenient for you! We believe getting certified should fit into your schedule, not the other way around. It's great to know the entire process was simple and efficient from beginning to end. Thank you for taking the time to share your experience!
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