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Rated 1 out of 5 stars

No response. Ordered a week ago, received order number but parcel was not shipped, nor did I get a reply from the emails I sent. If anyone from Cannabist is reading this, my order “19534” is not d... See more

Rated 5 out of 5 stars

In my opinion this is an excellent, TRUSTWORTHY supplier of genuine quality seed. Affordable, which suits the home Grower perfect. Their locally bred strains are really good too, they did a fantasti... See more

Rated 5 out of 5 stars

Package arrived in good condition and really appreciate the "freebies" that were added. Was a little bit unhappy about the long turnaround time as we ordered and paid in full on the 18th Jan 2022 an... See more

Rated 1 out of 5 stars

Must be the worst customer support!! 3 weeks ago I made a purchase! Got my order nr immediately. That was it! No tracking nr. That's were it stopped! Email support, 10 x now and still NOTHING!! R1000... See more

3.4

Average

TrustScore 3.5 out of 5

268 reviews

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Rated 1 out of 5 stars

Just bad quality products.

Never buying from cannabist again. Bought 3 clones and what i got is nothing but poor disgraceful quality. Who ever does their clones should get a talking to or just canned. Made a complaint the same day and it said it got sent. Never heard from cannabist about my query. I've posted pictures on Facebook groups and everyone says the same and that what i got is day light robbery. I was a happy customer of cannabist and was recommending it to my friends and family. But after this they lost a large number of supporters. Such a shame.

December 20, 2021
Rated 1 out of 5 stars

Very bad I bought seeds and when they…

Very bad I bought seeds and when they arrived all my seeds where broken 😞.

Honestly after weeks of waiting and that happens just a huge disappointment.

The service on Cannabist is bad there’s response to emails there’s no phone number to call when things go South.

Poor service

December 8, 2021
Rated 5 out of 5 stars

Very quick turn around

Very quick turn around. And... I got some extra seeds I didn't bargain for to play with in addition to the seeds I ordered. The prices are excellent and I can't wait to get growing... For medical reasons obviously :)

November 20, 2021
Rated 5 out of 5 stars

The website is nice and user-friendly

The website is nice and user-friendly. My package was delivered quickly and without any hassle. The package came in a bubble wrapped folder and I even got extra seeds, which is great! I will definitely ordered from the Cannabist again!

November 19, 2021
Rated 2 out of 5 stars

Disappointing and Frustrating

Pros:

Website is user-friendly which makes navigation and the ordering process quite simple. Good selection of strains with regards to clones and seeds. I ordered the Frosted Apricots clone on 21 October 2021. I received communication regarding the status of my order during each step of the process. I received the clone within the timeframe which they were promised on 5 November 2021.

Cons:

The Frosted Apricots clones were dead on arrival. Not much larger than my thumb and by the next day, the leaves turned into dust. I received another clone along with the order, which I assume was given to me for free or by accident, but the fact remains that it's not what I paid for.

On 5 November 2021 I was contacted and offered the options of a full refund or replacement, which tells me that they already knew that they sent me a faulty or incorrect product. I responded by email, telling them that it's understandable and I'd prefer the replacement clone.

I have received no communication from them since. I've sent 2 previous emails asking to get an update on the situation and/or to provide me with any form of information regarding the status of the refund/replacement, without any success. Today is 18 November 2021 and I just sent my 3rd email in hopes of getting a response.

My experience with doing business with Cannabist was professional right up until the time it was time for them to actually provide the service and the product I actually ordered or at least correct their mistake. Disappointing and frustrating!!!

November 18, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service! Highly recommended! Seedlings neatly packed. I also appreciate the freebie I received after a tiny hold-up. Very excited about my next grow!

November 18, 2021
Rated 5 out of 5 stars

Purely Amazing

The fact that I'm taking the time to write a review should tell you how fantastic this company is.
Fast and friendly service
Really good prices
Always keeping you updated on your order process and to add to that always giving freebies with every single order.
Massive thanks to Cannabist .

November 11, 2021

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