Canopies UK Reviews 

833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members are extremely polite, helpful, and professional throughout the entire process. People appreciate the clear communication and friendly attitude, making every interaction pleasant and stress-free from the initial enquiry. Consumers are also thoroughly impressed with the installation teams, who arrive promptly and work efficiently to complete projects quickly. Reviewers constantly mention the outstanding quality of the canopies, stating they look fantastic and enhance their properties. Many buyers note that the work areas are always left exceptionally clean and tidy once the job is done.

What people talk about most

Service

Consumers find service to be positive, highlighting the friendly, helpful, and professional attitude of the... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the installation teams and... See more

Product

Customers had positive experiences with product, highlighting the excellent quality, professional... See more

Quality

Customers consistently note positive experiences with quality, highlighting exceptional workmanship, clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Canopies UK provided a great service from beginning to end. First contact was straight forward using the online form. John carried out the survey and explained the installation process very thoroughl... See more

Rated 5 out of 5 stars

This company does what it says it will do! The communications were excellent, the person who quoted and the people who came to fit the Canopy were truly professional in their approach (and delightful... See more

Rated 5 out of 5 stars

This company did what they said they were here on time the workers were polite and courteous they listen to me as a customer they took parts of the old carport and left the place spotlessly clean I w... See more

Rated 5 out of 5 stars

From the start of the enquiry professional help without pressure to commit. Help to overcome external influence to to allow the project to move forward. Support from your staff to provide information... See more


Company details

  1. Manufacturer
  2. also in
  3. Carport and Pergola Builder
  4. Conservatory Construction Contractor
  5. Gazebo Builder
  6. Patio Enclosure Supplier
  7. Sunroom Contractor

Written by the company

We are the UK's leading designer, manufacturer and installer of quality outdoor canopies. Whether you are a homeowner looking for a carport, or a commercial business or school needing to maximise your outdoor space then we will have a canopy solution for you. British manufactured and with a wealth of canopy experience, we pride ourselves on being the country’s number one canopy expert.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

833 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(833)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price

Good price, stuck to the agreed lead time, fitting the unit was quick and efficient and a great product

October 16, 2025
Rated 5 out of 5 stars

Highly delighted From first seeing Canopies uk…

From first seeing Canopies uk advertised to erecting our canopy our experience was excellent.We haven’t had it long but making full use of it and really wish we had one fitted years ago.
David came to assess the site and gave us a price helped us to make the right choice
Our fitter Mick was very experienced very tidy and we were highly satisfied
We had looked before at other products but didn’t like the posts holding the structure up, this one is fitted to our house with brackets looks very modern and sleek. Thank you Canopies uk Doreen Wright

October 6, 2025
Rated 5 out of 5 stars

Excellent professional take great pride…

Excellent professional take great pride in the job they do. Would not hesitate to recommend the company from the salesman who measured up The lady in the office who rang to say I had paid too much. You don’t get that these days. The fitting team who did a fantastic job and left things clean and tidy.

October 13, 2025
Rated 5 out of 5 stars

Just what I needed

From requesting a brochure, getting a site survey to the installation the whole process was excellent. The car port itself is of great quality and design is exactly what I wanted. The guys fitting it where very professional and did an amazing job.
Overall a really great product at a very competitive price

September 25, 2025
Rated 5 out of 5 stars

Smooth transaction from start to finish!

This was a smooth transaction from start to finish.
* The sales represenative was friendly and knowledgeable.
* The construction team arrived promptly and got on with the job quietly and efficiently.
* The finished product looks great, appears solid, and although not the cheapest on the market, I am happy with the value for money.

September 18, 2025
Rated 1 out of 5 stars

Item delivered without the brackets not…

Item delivered without the brackets not as shown in catalogue, re priced with brackets for the original price. Now had to wait 9 weeks!!! When fitted there were large gaps !! brackets not in contact with the wall!! However the defects were addressed and I am happy with the end results

September 22, 2025
Rated 5 out of 5 stars

Fantastic company from start to finish…

Fantastic company from start to finish .
Great customer service from Maxine .The fitters were Hard working ,clean and tidy ,great guys very friendly.
100% happy with both my canopies it’s completely changed the way the front of my house looks. I’m so pleased. Would recommend this company without hesitation !

July 25, 2025
Rated 5 out of 5 stars

I was looking for a car port canopy…

I was looking for a car port canopy with no supporting legs to provide extra room under the canopy. The whole team were very helpful, friendly and efficient. The fitter(Pete) was brilliant and everything was left clean and tidy after the installation.

July 9, 2025
Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. They advised me what was best for my garden and after few weeks had 2 guys turned up and put the canopy together and did a fantastic job and cleaned up after leaving the yard clean like it was before. Great work from this company and I highly recommended this place.

May 20, 2025

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