Canpar Courier Reviews 681

Horrible, incompetent company. I have been trying to have 2 items picked up since Aug. 25/25, and 3 dumb dumbs came out at separate times, and said, oh, I cant lift that. It is cat litter. 2 boxes. The last guy who cane out was on the 18th of Sept. He took one box and left the other. I have been ģiven the runaround today and I am mad. Your spiel when you call is everyonre have a good experience. Well none here. I have been waiting on hold for 28 min now for a person to pick up the phone. The second girl I just spoke to said the other box will be picked up today, yet the first person I spoke to over an hour ago couldnt do that. She wanted me to call Walmart back again. Ugh. We shall see if they get picked up.

Quite possibly the worst courier. My delivery has been rescheduled six times. Nobody knows where my package is. It keeps saying on the way, then at the end of the day, it says there’s a delay with no reason. I wish companies wouldn’t use this courier. Trying to get ahold of someone is like going thru a maze. Good luck.

incorrectly sorting out our parcel and holding it up forever without a single tracking update for days...think we pay them for nothing...

Zero stars. The absolute worst shipper I've ever had to deal with.
My package was sent to the wrong depot and went missing for four days. When they finally found it they made one attempt to deliver it to my address. Of course that was the one day when I was not home. Canpar marked it as refused and took it back to Dartmouth. I called and reached out via chat multiple times. I was assured they would make another delivery attempt and promised the item would remain in Nova Scotia. There was no update to the tracking for 5 days. As of this morning I see the package was routed through Quebec, then to Ontario, and now has gone out for delivery to the original shipper. To top it all off Canpar sent me a text confirming the package was delivered, but not to me! Nearly every other review describes the same experience. I'm not sure how this company stays in business.

I DON'T KNOW HOW THIS COMPANY SURVIVE. GARBAGE, SCAM AND LIES. THEY NEED TO SHUT THIS COMPANY DOWN THERE ARE TOO MANY COMPLAINTS. NOT EVEN A SINGLE CUSTOMER HAD A GOOD EXPERIENCE WITH CANPAR. ONLY IF THERE IS AN OPTION FOR 0 STAR.

IT WAS A JOKE I AM DISABLED AND 65 AND THE DRIVER WANTED ME TO HELP HIM BRING IT UP THE 6 STAIRS TO MY FRONT DOOR ON MY PORCH SO I TOLD HIM TO RETURN IT. OF COURSE, THE YOUNG GUY MANAGED TO BRING IT UP

CANPAR do NOT deliver, they directly leave a note on the door saying the client wasn't home and force you to go pick it up at one of their terminals.
The delivery options on the tracking page are also simply ignored and NOT taken into consideration. If I could, I would leave zero stars.

$400 Package left at my front door (I live on a main street with no porch, no fence... Just a driveway that's 10 feet away from the sidewalk and all can see everything in front of my house.

Doesn't matter if there needs a signature, if you're going to leave it somewhere... Take the 2 minutes it takes to walk behind the house and leave it out back where its safe.

0IQ deliveries every time and I will no longer be supporting ANY company that uses these clowns.

Now I have to wait and pray my package is still there when I get back in 5 hours.

As title says. Every time I have the displeasure of having a company ship with Canpar, the courier does not even bring a package to my door. I've watched them on the ring doorbell.

They just put the 'not home' notice on my door and leave, don't even knock.

My pickup truck is usually parked in the driveway, so its obvious I am actually home. These clowns just the laziest couriers in Canada.

The package says 5 days in Quebec then went to Edmonton where it sat another 5 days. Today they claim a delivery attempted, but I was in the parking lot with a customer we seen no one, Not a truck,van or vehicle. Tried asking Canpar and have been on hold for 50 minutes. No notice of the alleged delivery. Pure crap

garbage. guy rang our bell, i buzzed him in, waited at my unit door, he never shows. tracking says "recipient not home". i literally buzzed him in. i took the day off work. it was a VERY expensive item. if this was the first time thishappened i might think, oh maybe he was too tired. this has HAPPENED before. theyLIE LIEL LIE. been om hold for 45 min no one picks up.

Took too long. Tracking update not helpfull. Error in sorting facilite. Résulte: delivery of sensitive product delayed

Horrible experience! Delivered my package an hour away from where I live which clearly wasn’t the address on my package and left it with a woman named Melissa. Absolutely horrible delivery service.

This comapny is rhe worst company. After i put my order in and seeing it was in transit for 3 days i fi ally got a hold of the company and very rudely they told me.it was updates on theyr tracking app that my order was going to be late... that after my order was suppose to be delivered already yesterday. What a joke of a company this is.. dont give them your money cause you will regret it...

Delays, delays , delays!!!!!

I ordered an item with two accessories, so a total of 3 items being delivered. The company that I bought it from took forever to send it and then I got an email stating it's been shipped and was arriving today. I get a notification that the "items" were delivered. I check and only two items were delivered, which were the accessories and not the main item. I call customer service and they told me it will be delivered later today. I waited a few hours and called back. This time the customer service rep wasn't sure where the item is and will reach out to the branch about this item. Horrible experience. I've never had a package being delivered in two parts from two different people when it's all been ordered together. Frustrating

Update: it was received at the end of my driveway was a beaten up box. There were a few more "wrong addresses" and days it just sat.

Package was delivered to wrong address twice. Finally got hold of customer service and they blamed Amazon for giving them wrong address. Was due to be here yesterday to the correct address. Still waiting.

I placed an order over six weeks ago. To this day, I still haven’t received my order. The lack of reliability and communication has been extremely frustrating. I had high hopes for this company, but the long wait and constant delays have left me very disappointed and frustrated. I would caution others to be prepared for a very slow shipping process.

I wish I have an options to give them zero star
pathetic costumer service
zero management
shipped 4 boxes missing boxes has wedding cloth they don't where is the package it's been more then 1 week

A parcel was sent from Vaughn and went to etobicoke ontario. Then got rerouted to Edmonton. The people from epic contacted canpar and Kamal assured epic the parcel would be delivered over the weekend. I canceled my weekend. Waiting for the package worth$1000 I missed the passing of an older sister. You have to review your hiring practices. My package still hasn't got to me in london ontario boo