Canto Reviews 

232
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

We switched to Canto in fall 2025 and encountered prolonged onboarding delays, particularly with file migrations, that lasted several months. By mid-December, once onboarding was finally complet... See more

Rated 1 out of 5 stars

Visited Canto to explore image tag editors, and couldn't interact with anything on their site because of the persistent Cookie Acceptance dialogue box, which actually blocks you from being able to... See more

Rated 3 out of 5 stars

Canto has a ton of customizations but is limited in its performance and reliability. You can configure the system anyway you like. So you can organize your assets that fits your organization the b... See more

Company replied

Rated 3 out of 5 stars

This tool is a good cloud storage solution. We have been using this tool for almost 2 years now. My only complaint is the UI. It’s not very intuitive at times.

Company replied

Company details

  1. Business to Business Service

Written by the company

Canto provides digital asset management solutions for companies of all sizes and across all industries that rely on visual communications. Over 2,500 customers rely on Canto’s software to centralize, organize and share images and videos that are key to working faster and building a brand in today's digital ecosystem.


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1.3

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TrustScore 1.5 out of 5

232 reviews

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1.3

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(232)

1 review in the last 12 months

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Rated 5 out of 5 stars

Perfect for growing nonprofits

We are a growing nonprofit with an ever expanding collection of assets. We use Canto across three branches and multiple users with wide ranging tech abilities. It was easy to implement, took little training for end users, and Canto is always improving their service.

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

Powerful DAM Software

Canto has already helped us manage our most valuable asset; our time. Our Digital Marketing Department is now prepared for the rapid growth of our organization.

Canto has an excellent set of features that help us manage our brand a little bit closer. The beautifully laid out portals are great for our other locations to be able to download without having to email us directly. The status controls help us make sure the right assets are available without the worry of assets getting in the wrong hands. Finally, Canto has a great team of support. They're always available to answer questions and resolve any issues quickly.

The only downfallI have found is a need to make certain things within a portal viewable and not downloadable, but that is not offered at this time.

December 14, 2019
Unprompted review
Rated 4 out of 5 stars

Canto

We use Canto Photo Library and I am impresses by it' ease of use and ability to tag photos and add metadata. The only thing I would change is that people using the same upload link can see other peoples submissions. Other than that an excellent product.

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

It has streamlined so many processes

It has streamlined so many processes. Everyone on our team now knows exactly where everything lives and can access it themselves. Before we just had a dropbox account that everyone accessed under the same generic login. There was no accountability of oversight. Now were are able to track any changes that are made, easily collaborate, and get what we need, when we need it.

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Two Thumbs up for Canto!

My favorite thing about Canto is it's ease of use. It reminds me of iTunes a bit, there are several ways to search for assets which make it very easy for users to locate assets. I come from a background of keywords and tags and appreciate the way it is laid out in Canto and as an administrator I also love the reporting aspect, specifically the metadata activity metrics. Another huge plus is the external connections you can link to upload from Dropbox and Google Drive.

Finally their implementation team and account support is top notch. They followed through with anything we asked of them and made sure we were well trained and ready to train others. We continue to have monthly meetings with them and I learn something new every time that makes me more impressed with Canto. I highly recommend!

I really don't have a whole lot to complain about. I would just recommend that before your team is ready to upload from an external connection into Canto, make sure you do some up front work in your existing file structure. It makes the upload much easier, it's hard to change the file structure once assets are uploaded into Canto but there are workarounds.

Canto's DAM has helped us get our assets into a central and easily accessible location. No more worrying about what happens if a hard drive is lost!

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

A Good DAM Solution

Interface is very intuitive. There is a really good balance between having a turnkey solution and beling able to customize things. Custom tags and multiple ways of tagging assets was my biggest priority. There were a few solutions that provided more customization, but would've required more oversight as well. Our small team didn't have the bandwidth for that.

Ability to create portals and upload links has been a gamechanger for us in asset distribution and collection. Just hosted a large community fundraiser. We gave each photographer an upload link with the option of some quick tags. We had thousands of images tagged and uploaded into the platform effortlessly. This used to be very time consuming for us.

Facial recognition is pretty weak. They are the larger customer of AWS facial recognition tool. If Canto switched to Google's tool, I feel it'd be much more reliable and function the way it's intended to. As of now, we just opt not to use it.

Support could do a better job at recognizing the shortcomings of their product and recommending product enhancements. I often have to request multiple times for something to be an enhancement. I haven't had any follow-up yet, so not sure if they're going to implement things though.

We originally used personal hard drives and shared network drives for our asset management. Working with vendors for graphics was done via email. We've been able to transfer most of that over to Canto now. A week after launching Canto, HR came to use looking for photos of colleagues. Previously this would've taken hours to find what they were after. However, the AI Smart Tagging made it very easy to do a search for "people", then we added a couple of filters. Within minutes we had hundreds of photos that we sent to HR.

December 12, 2019
Unprompted review
Rated 4 out of 5 stars

Why Canto?

The best feature about Canto is the ability of linking external websites like Dropbox. This made life a lot easier. Dropbox filtering and loading speeds are frustrating. Canto eliminates all that frustration!
One thing I do not like about Canto is the navigation. My very first time attempting to Upload a Link to allow outsiders to share files to your Canto library. However, I had to dig around for it. It later occurred to me that you can find this feature in your settings option. I think establishing some sort of button (enable or disable) or "plus" feature where it allows you to customize your tree structure would be great! At least for me it would have been at first.
Canto has helped us share content easier with internal or external users. This helps us save a lot of time. No more of emailing images to users after digging though dozens of files for one thing! What I would recommend to others considering Canto is to make sure you have organized and labeled all content before moving them over to Canto. This will also help you develop the habit of organizing files not only by folders but keywords, dates, tags, etc

December 19, 2018
Unprompted review
Rated 4 out of 5 stars

Canto makes Digital Asset Management a…

Canto makes Digital Asset Management a Breeze! Canto makes it easy to share our images, videos, and designs with vendors and customers. The initial onboarding did take some time and there was a learning curve to get used to using Canto. However, Canto is a much better solution than having our files scattered in various places such as dropbox, email, and messenger apps.

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

My company uses Canto mainly as a tool…

My company uses Canto mainly as a tool for storing images online for us all to access at any point. It is a truly remarkable and trustworthy tool that definitely makes collaborating a hell of a lot easier!

December 19, 2018
Unprompted review
Rated 4 out of 5 stars

Using Canto as our DAM

We've been using Canto as our main DAM for about a year now, and we've absolutely loved it. Whenever we have a question, it gets answered quickly. Anytime we have a suggestion, it gets taken seriously and sometimes even incorporated in their next update. It's a great system and pretty easy to learn how to use (though there is some training required). Honestly, very few qualms!

December 19, 2018
Unprompted review
Rated 5 out of 5 stars

Content organization made easy!

We've really been enjoying Canto. It's a great way to organize our content, and it's made finding our assets so quick and easy (no more digging around trying to find that one picture)!

December 18, 2018
Unprompted review
Rated 5 out of 5 stars

Indispensible

I love this product. It is very well thought-out, has useful updates on a regular basis, and this point I wonder how we managed without it. The customer service is great. They even added my #1 request (changing file sizes within the tool) in the last version.

December 14, 2018
Unprompted review
Rated 5 out of 5 stars

Canto is the best DAM software I've used

I've used other DAM software before but Canto is really the best I've used. The interface is beautiful and very easy to use. Uploading and cataloging our images is so easy and my whole team loves it too.

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

The Canto platform has been a huge help…

The Canto platform has been a huge help for us! It has made organizing, tagging, and sharing of images incredibly easy. The site is easy to work on as well. The Portal function is also amazing. I was tasked with creating a Portal and found a very helpful tutorial on the creating one that made it very easy. Highly recommended platform with very reasonable pricing options.

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

So intuitive

So intuitive, responsive, fun to use! It immensely aids with pain points like organizing and searching for specific images, and is easy enough for someone with little to no photo editing experience. Organization that works for everyone! Ease of accessibility whether you're in the office or not.

December 13, 2018
Unprompted review

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