Canva Reviews 4,409

it would not let me design the hoodie I wanted to

thank you so much for helping out and guiding

Canva is an exceptional experience on the internet in so many ways, not the least of which is excellent help when you need it and as a premium user, a feeling of being valued and addressed.

user experience is nice, everything on the website is easy to find, use and even learn.

I accidently ordered business cards, i emailed canva support and they gave me a credit on my account for the full amount to go towards my correct order. couldn't be happier with them!

Very easy to migrate from one element to another and a varieties of different templates and even when you stuck, the AI assistant is there to help out.

It was amazing and everything I needed was there

Really alarmed to see I was invoiced for a service I never used, nor had any email confirmation of. But clearly this company take PayPal details when you initially access their platform. I now cannot cancel my so-called subscription because you can only contact Canva via your account (for which I have no record and never received any email confirmation of creating!). Infuriating! I also thought companies operating in the UK and European market legally have to provide a 14-day cooling off period to cancel any online purchase, so feel they use unethical practices to extort money. Not happy...

The quality of support received by Canva is atrocious, a word that they fail to understand. Take this example from assigned agent 'JZ'. Pathetically bad. They told me the issue had been resolved and it was down to an alignment issue. Even in the video that JZ sent you can see that it has NOT been resolved (as per usual). The text issue problem still exists and has done so since 2019. This is now an 8 year old unresolved issue.

When I was reviewing the invoice I noticed the quantity was double what I intended. I reached out for help to correct the error. Jade replied that the order had already been and packaged so I would be receiving the double quantity however they issue me a refund for difference. I really appreciate the quick and painless resolution. It was most likely my mistake however Jade took care of me.

I loved how much I could be creative with this platform. Which helped me create my very own graduation cards.

Generally great service! Recently, I had issues with the print shop that were solved with an impressive turnaround!

Nothing on this website is user friendly. I constantly have to look up how to do something, and its always harder then it needs to be. For example it took me 10 minutes to figure out how to change the rotation of my document. Turns out its a 4 step process that you have to find in the "menu". When it should be a easy click.

Canva always assumes it knows what i want it to do and its ALWAYS wrong. I have no choice but to use Canva (work) and if I could never use it again i would.

I had an issue with the prints and it was not due to any issue with Canva. They did a perfect job. However, I still needed a reprint.

The team was very understanding and I received an email quickly with a kind resolution.

I loved the packaging and the mission of planting a tree because of my printing. The quality of the stickers was as expected from the description on the website. The shipment was efficient and on time.

I can't get it to print a full page of an 11x17 page. I have tried to adjust every setting on the printer. It still will not print a full page.

It gives you many creative ideas for projects and saves work automatically

Took £100 from my account. Unable to get through to anyone for the refund. Locked into a loop. Asked for an email to complaint. They don't have one

Everything is to for the people who have their online store. And I am one of those people.canva helps me very. Creating my own product video. It is really

Very good app for all type of person such as Biggner,Advance and Premium.