Canva Reviews 4,387

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the user experience positive, highlighting the ease of use and the intuitive nature of the platform. People appreciate the variety of templates and design options available, often noting how these features help them create professional-looking products with minimal effort. However, some people were dissatisfied with the subscription model, particularly regarding premium features being displayed to free users. A few other people also felt that the product, website, and app could be clunky or slow, leading to frustration with navigation and functionality.

What people talk about most

User experience

Clients share positive opinions on user experience, often praising its ease of use, intuitive interface, and... See more

Product

Consumers find the product to be ambiguous. Many reviewers praise the product's versatility, design options,... See more

Website

People report ambiguous experiences with the website. Many reviewers praise its ease of use, intuitive... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers express satisfaction, praising its ease of... See more

Subscription

Users describe negative interactions with subscription. Many customers report being charged for subscriptions... See more

Based on these reviews

Rated 4 out of 5 stars

Still learning Canva's ins and outs. I was an Adobe user - since it was first introduced. Also, used to use Quark on large publishing projects with multiple books and related print materials. I'm usin... See more

Rated 3 out of 5 stars

It's a great program for layouts and has some nice templates, but the free version has become a lot worse recently, with a total bloat of premium products and you can't filter them out to find free el... See more

Rated 5 out of 5 stars

Though it took a while to figure everything out, I was able to accomplish a task I needed. I am still giving this application five stars because it has tremendous potential! I am not sure whether it'... See more


Company details

  1. Software Company
  2. Cloud Computing Service
  3. Digital Printing Service
  4. Graphic Designer
  5. Web Collaboration Platform

Written by the company

Canva is a global online visual communications platform on a mission to empower the world to design. It’s a simple way to create beautiful designs from presentations to infographics, videos, t-shirts, websites and social media graphics. Need help? Get customer support, 24/7 here: https://www.canva.com/help/get-in-touch/

Productivity, meet creativity.

Written by the company

Canva’s Visual Suite reimagines the way teams work, bringing creativity, productivity, and the power of AI into one platform.
The most powerful Visual Suite yet. With AI by your side across every format, designing has never been this effortless. And with new design types like email, forms, and coded creations in the editor, you have even more ways to create, collaborate, and bring your imagination to life.

Contact info

  • 110 Kippax Street, 2010, Surry Hills, Australia

  • canva.com

3.7

Average

TrustScore 3.5 out of 5

4K reviews

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Rated 5 out of 5 stars

I absolutely love using Canva

I absolutely love using Canva! It’s so easy to use and perfect for getting creative without needing design experience. I mainly use it to make fun, colorful letters for kids, and it has so many cute templates, fonts, and graphics that make everything look really special. It saves me so much time and still lets me add a personal touch. Definitely one of my favorite tools for creative projects 💜

April 10, 2026
Rated 5 out of 5 stars

What I think makes Canvas so popular…

What I think makes Canvas so popular with teachers is that it’s very user-friendly and flexible. Teachers can design their courses the way they want, add videos, quizzes, and interactive activities. It also helps save time by keeping everything organized and accessible online.

April 10, 2026
Rated 5 out of 5 stars

The finished product was just perfect

The finished product was just perfect. We were a little bit nervous about how the digital image would translate to a printed board but Canva hit it out of the park. Will definitely use again for our next project.

April 10, 2026
Rated 1 out of 5 stars

Canva has become a dangerous scam

After being a customer for 11,99 per month suddenly I get charged 109,99 3 times!!!!! all charged within a day. 3 different invoices, automatically withdrawn from my bank account. Contact with a live person on this is impossible thru the website, just a bot. No easy to find proper contact details on the website. I had to contact my bank to block Canva from doing any further withdrawls. Be warned, STAY AWAY from CANVA

April 3, 2026
Unprompted review
Rated 2 out of 5 stars

OK program but AI is terrible

I do like the program but it can be very frustrating at times, confusing where to find things but whats very dissapointing is the AI part, so i pay each month around 12 euro i think it is and i want to use the AI to make backgrounds, i am as clear as i can be and it completly changes the human, gives them a ridiculas face, changes the whole stance of the body, this is very important that the body and arms are not touched because its a medical / wellbeing type of procedure and it doesnt matter how i word it it doesnt listen , so i may be un subscribing sadly heres what i asked ai (@Canva do not touch the human, only retouch the background, make picture clean and relaxing ambience,clear pixles, the person must not be touched in any way)

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Over 400 Designs Created with Canva

I’ve been using Canva for over 6 years, and it has been an incredible tool for my business and creativity. I’ve created over 400 designs, including published book covers, workbooks, website images, business cards, and more. Even using the free plan, I’ve received tremendous value. Canva makes designing easy, professional, and efficient. I highly recommend Canva!

April 9, 2026
Rated 1 out of 5 stars

i’ve explained my problem 10 times and…

i’ve explained my problem 10 times and you keep asking me the same questions. I want to pay you $300. I need Canva but we do not have the original email domain that was set up so I don’t know how I can retrieve a code to an email we cannot access. It amazes me that you don’t want to help or better yet get paid.

April 8, 2026

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