CanvasByNumbers Reviews 1,259

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including the canvases and paints, noting their smoothness and ease of use. Many people appreciate the detailed designs and the wide variety of choices available, with some highlighting the excellent results of custom orders. The overall user experience is frequently described as soothing and meditative, making it an enjoyable activity. However, some customers expressed dissatisfaction with the delivery service, mentioning issues such as delayed shipments, lost packages, and incorrect orders. A few other people also felt that the brushes provided were subpar or that some lighter paint colors did not adequately cover the numbers on the canvas.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the high quality of the canvases,... See more

Quality

Customers consistently note positive experiences with quality, praising the high quality of canvases, paints,... See more

Order

People report positive experiences with order. Many customers find the ordering process easy and appreciate... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers find the process fun, meditative, and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise fast shipping, with orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took a while to receive my items but the quality absolutely makes it worth it. The paint is super smooth and the canvas is great and easy to paint. The numbers are clear and even some are shaded d... See more

Rated 5 out of 5 stars

The quality of your custom designs are the best I could find in the market. The attention to minute details and then you design it with fewer colours than your competitors. The quality of you can... See more

Rated 5 out of 5 stars

I've purchased from other creative hobby sites, none have delivered as well on speed and customer service like they have. Redj is a true ride or die. I've had two instances where I have had to reach... See more

Rated 5 out of 5 stars

First, I love the painting I ordered. The company is communicative and responsive. The shipping takes exactly how long they say and I had no issues. Second, I messed up and ordered a duplicate paint... See more


Company details

  1. Paintings Store

Written by the company

Canvas by Numbers is one of the leading paint by numbers companies selling in over 35 countries. We partner with artists worldwide to sell licensed & unique artwork using quality materials. We ship from our warehouses in Texas (US) and Shenzhen (CH), and we hope you will enjoy releasing your creativity with our painting kits!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 10% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

I ordered 4 custom paint by number

I ordered 4 custom paint by number. I noticed when matching the paint with the original photo is darker in places where it should be. And, some of the color choices don’t make sense to me but the painting came out okay. The detailing is great but some spots are missing numbers. Otherwise, I’m enjoying by painting experience.

December 15, 2025
Unprompted review
Rated 4 out of 5 stars

I love the finished painting of the Lion and the Lamb

I love the finished painting of the Lion and the Lamb! Compared to other companies, I appreciate the included small print to refer to. I also like the cases that the paint is kept in. All deserving of 5 stars except for 2 factors. Although the red print on the canvas was easy to see, it took many coatings to cover. For a detailed painting like this one, that took a very long and tedious time. I would suggest you switch to gray. And there are at least 2 darker colors that have a sloppy consistency that thinning does not help. Specifically #1097 and #0051 . It took several coats to make it smooth.
Overall, I am highly satisfied with the quality and turnout, but not sure if I want to deal with red print in future projects. Hopefully the company could consider this and make a change???

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Entertaining and good quality

Paint by numbers using my own photo is a fun project, and the quality of the paint, brushes, and canvas are great. I don't know much about art but I've had a good experience and would recommend CanvasByNumbers for anyone wanting to try it.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

They were great

They were great. I bought the canvas for my daughter, as a present. I thought it would take a week or more to do. She got so inspired she finished in a day and a half.

I totally endorse this product

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent kit

Excellent kit. Great quality supplies. The canvas is clearly printed and easy to see. I'm only partway through but the finished result will be so nice.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

First Time Order

This is the first time I ordered from CBN and I'm very pleased. The quality of the kit is excellent. I'm especially satisfied with the canvas, which has a much smoother surface to work with as opposed to others I've received from other companies.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love this hobby

I love this hobby! The company supplies everything you need to get started. My only criticism is that I have ordered “Beginner” kits that I find to be very intricate and time consuming. I am enjoying them but maybe there needs to be a better categorizing system. “Count Whiskers” is a bit more intermediate!

October 10, 2025
Unprompted review
Rated 4 out of 5 stars

Love the product

Love the product! The painting is beautiful. Everything was high quality. My only complaint is it took 3 weeks to arrive. It was a gift so I was late. No worries though because she loved it and it’s hanging on the wall now!

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

Not as they seem

Placed my order for two canvases. I loved both of them and could not wait to get started. It was not until my order was placed it that I found out they would be shipping from China and would take 7 to 14 WORKING DAYS to arrive. No where in the documentation on the product page or anywhere else was it indicated that the canvases were coming out of China. Had I known that I would have not purchased them due to the delay in receiving them.

When I received and unpacked the canvases I discovered the number guides were 1)printed in red instead of the black ink that was promised on their website and 2)printed on a smaller scale and in paler red ink than the red printing on the canvases. I reached out to customer service and the reply was that they would look into it. Then it took 4 days and several more emails from me for them to send me a pdf in a smaller scale than even the number guide and harder to read than the poorly printed originals.
I will never purchase from Canvas by Number.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

I would NOT give this company even one…

I would NOT give this company even one star!! Communication is pathetic with this company. No phone service whatsoever and if someone was available to talk, the issues I had would not have happened and I would be giving a better review.The custom photo I sent was transcribed very blurry and didn't have the appropriate colors to go with the painting. The emails I received were very cryptic and came after the product shipped therefore not able to cancel.The person I was emailing had NO IDEA the canvas had already shipped and they were still making changes.Once they knew it shipped, they stopped helping me. I will be canceling my purchase on my Amex card. NEVER BUY FROM THIS COMPANY!! The giveaway is no phone customer service!!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Redj is the definition of customer service

I've purchased from other creative hobby sites, none have delivered as well on speed and customer service like they have. Redj is a true ride or die. I've had two instances where I have had to reach out and it had always been this representative. I actively sought out to sign up for the loyalty program after 5 purchases (don't judge me).
PS: this review is genuine, ive dealt with so many companies who just don't care.

October 16, 2025
Unprompted review

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