Canvas Creatures has delivered great pictures in the past, which is why I've chosen them again. However, during my recent experience, there have been delays and lack of communication regarding my orde... See more
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See what reviewers are saying
As a returning customer, I know first hand how good Canvas Creatures can be and I expected nothing else this time around. Only this time, other than an order confirmation, I have had nothing else from... See more
You get told when ordering it’s 4 working days for the design but instead 10 working days and 2 emails later with no response - absolutely shocking better get my money back, waste of time. Family orde... See more
I cannot recumbent Canvas Creatures more for their excellent interpretation of your pets submitted image onto canvas. The finished artwork becomes something so special to treasure for years. I have... See more
Company details
Information provided by various external sources
Canvas Creatures specialises in creating graphic illustration portraits. We take photos of your pets, turn them into amazing works of art, and then produce beautiful products from them like canvas prints or t-shirts. Get in touch to find out more!
Contact info
Suite 1, Saville Exchange, NE30 1SE, North Shields, United Kingdom
- hello@canvascreatures.com
- canvascreatures.com
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Don't know what's changed...
I am still waiting on an amended proof for my order placed on 25th May. It is a father's day gift so it's unlikely to arrive in time now. No response to my email today either. I have bought 2 canvases previously and they are fab, never had an issue before. So disappointed 😞
Brilliant product
Brilliant product, beautifully finished. Ordered online. Nice, easy to use and quick to respond to any concerns. Quick delivery. Overall extremely pleased and would recommend. A++
I've purchased from here a number of…
I've purchased from here a number of times now and whilst the finished product is great their communication isn't. They advise that it takes 3-4 working days for the artist to work on the print and each time I've ordered it has been much longer. When you email to chase it takes at least 3 days for a reply. I think for the price you're paying they need to work on better/faster communication
I’m very impressed with the service…
I’m very impressed with the service received. My frame and portrait is beautiful.
Thank you so much. I would highly recommend!
The product was fabulous but I had to…
The product was fabulous but I had to email to find out what was happening with it. Didn’t get a notification it was sent either which is a bit annoying. I believe you are a small business but giving timelines makes a difference with updates.
Second time we've ordered
Second time we've ordered. Quick, efficient and excellent product.
Brilliant art 👌
Ive had 5 pictures done now
Ive had 5 pictures done now. Really happy with each purchase.
3rd time of using
3rd time of using. I am so very pleased. Always helpful and results are brilliant.
Not a great customer experience
Had a great experience of the company a couple of years ago so ordered again for a friend's birthday. Took longer than usual to arrive but that was fine. However, I received the wrong picture - different dog. Notified the company on Monday 25th - response slow and still no replacement on the 2nd Feb. Birthday has been and gone. Disappointed.
Everything I wanted.
Everything I wanted.
I took the opportunity to have a picture done of my beautiful boy,Picton. He's now back in the heart of the home where he belongs. We all love the image of him. I was really impressed with the likeness and the quality of the canvass we received.
Excellent service and speedy replies to…
Excellent service and speedy replies to emails :)
Fantastic service and product
Fantastic service and product. My friend absolutely loves the picture of her dog. Can’t wait to get one done of my own dogs! Would highly recommend. 10/10!
Wonderful print, excellent service
Delighted with the print and the customer service and communication was excellent-I wanted my print to match another that I had received as a Christmas present and so pleased with the result. So refreshing to deal with real people rather than robots-nothing was too much trouble. 🐶
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