Canvas Holidays Reviews 27

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

House was made up when we arrived the the ultimate house provided that bit extra room than made the living experience more comfortable. Staff were friendly on arrival and provided a cafeteria on reque... See more

Rated 5 out of 5 stars

Have just come back from my second holiday booked through Canvas Holidays, have had really good experiences both times. When booking for second year we got an automatic discount for being a repeat cu... See more

Company replied

Rated 5 out of 5 stars

Very smooth booking service. And great customer service. Was contacted by them as id added in towels (and paid extra) that were already included. They refunded me without me even asking. And then I... See more

Rated 3 out of 5 stars

Réservation en France et tous les documents sont en anglais, vraiment compliqué quand on n'est pas bilingue. Booking in France and all documents are in English, really complicated when you are not b... See more

Company details

  1. Tour Operator
  2. Camp Site
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Pet-Friendly Accommodation
  6. Self-Catering Accommodation

Written by the company

We’re Canvas Holidays - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Canvas Holidays: we’ve more possibilities than you ever thought possible.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company

I have booked with this company for the last 9 years. They are great. Good prices and great support if there is an issue. Thanks to all involved.

Just don't raise prices please :)

September 15, 2025
Canvas Holidays logo

Reply from Canvas Holidays

Hello,

Thank you so much for your loyalty over the past 9 years. We are thrilled to hear that you’ve enjoyed our prices and felt well supported by our team whenever you've needed us.

We also wanted to share some exciting news. Canvas Holidays has now been incorporated into the Eurocamp family! This means you can find even more fantastic parcs and accommodation options all in one place. We’d love for you to head over to our website to explore what’s new, and we truly hope to see you again this year for more great adventures at excellent prices.

Thank you for taking the time to write this review.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars

Great holiday in France

Great holiday in France. I would highly recommend

June 13, 2025
Canvas Holidays logo

Reply from Canvas Holidays

Hello Michelle,

That's fantastic to hear! We're thrilled that you had a great holiday La Grainetière and that you would highly recommend the parc and France. We appreciate you taking the time to share your positive feedback with us and we hope to be able to welcome you back again very soon.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars

We decided to change our holiday…

We decided to change our holiday destination from Italy to Croatia and the canvas team couldn’t have been helpful with the transfer. Top marks!

August 28, 2025
Canvas Holidays logo

Reply from Canvas Holidays

Hello Emma,

That's wonderful to hear! It sounds like the our team made the process of changing your holiday destination from Italy to Croatia a breeze. A smooth and helpful experience like that can make all the difference. Enjoy your holiday in Croatia, not long to go now!

Kind regards,

Your Canvas Team

Rated 5 out of 5 stars

5 Stars

Have just come back from my second holiday booked through Canvas Holidays, have had really good experiences both times. When booking for second year we got an automatic discount for being a repeat customer. We stayed in Altomincio in Lake Garda and Camping Fabulous Village in Rome. Family of 6. Our accommodation was basic but lovely, clean and comfortable. Both times we’ve had a small maintenance issue and have gotten help immediately.
Thank you Canvas Holidays for brilliant trips.

July 24, 2025
Unprompted review
Canvas Holidays logo

Reply from Canvas Holidays

Hello.

That's wonderful to hear! Thank you so much for your fantastic feedback. We are absolutely thrilled that you had such brilliant trips with us and that you have chosen Canvas for your second family holiday. It is great to know that your accommodation at both Altomincio and Camping Fabulous Village was lovely, clean, and comfortable for your family of six. We are also really pleased to hear that our team was able to help you immediately with the small maintenance issues you had.

We truly appreciate your loyalty and are delighted that you were able to take advantage of our repeat customer discount. Thank you again for your kind words, we can't wait to welcome you back for your next adventure with us.

Kindest regards,

Your Canvas Team

Rated 4 out of 5 stars

Pleasent Easter break in France

House was made up when we arrived the the ultimate house provided that bit extra room than made the living experience more comfortable. Staff were friendly on arrival and provided a cafeteria on request. The house came with Nespresso machine but we had ground coffee and filters. Domain des ormes camp is always nice and during Easter we got lucky with weather.

April 25, 2025
Rated 5 out of 5 stars

Very smooth booking service

Very smooth booking service. And great customer service. Was contacted by them as id added in towels (and paid extra) that were already included. They refunded me without me even asking. And then I had to alter a name on the booking and It was incredibly smooth.

Only addition id like is more photos on their cabins. It's hard to see the layout and internal

April 1, 2025
Rated 5 out of 5 stars

This is my 2nd holiday I've booked with…

This is my 2nd holiday I've booked with Canvas. First holiday was flawless so I expect nothing less for my with them. The rep was so helpful on our first holiday in laguna blu camping village in Alghero, Sardinia. A fabulous holiday then and looking forward to our next holiday in a different resort in Venice.

March 27, 2025
Canvas Holidays logo

Reply from Canvas Holidays

Hi Laura

Thank you for your lovely feedback, we’re so pleased to hear you had such a fantastic first holiday with us at Laguna Blu Camping Village. It’s great to know our rep made a positive impression and helped make your stay so special. We're delighted you've chosen to book with us again and really hope your next holiday in Venice is just as wonderful. Thank you for your trust, we look forward to welcoming you back.

Kind regards,
Canvas Holidays

Rated 5 out of 5 stars

Top class customer service

Top class customer service

March 12, 2025
Canvas Holidays logo

Reply from Canvas Holidays

Hello Thomas

Thanks so much for your kind words! We're delighted to hear you had a great experience with our team—it’s wonderful to know we got things just right for you. Have a fantastic holiday!

Kind regards,
Canvas Holidays

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate.
Information readily available and clear and concise.
Good value and good pictures

September 18, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look