Don’t recommend.
Received an order confirmation after payment on 10 May 2026 but no goods delivered by 2 June. No answer to my emails. Phone number does not answer. I now find there are other similar complaints back to 2025 on their Facebook page.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Canyon Gear isn’t just about providing specialist canyoning equipment, it’s about promoting skills and techniques that protect the places we love. Our vision is to help canyoners get their hands on the very best gear available, designed by active canyoners from around the world. The store is guided by three central objectives: providing quality service to canyoners, promoting sustainable canyoning techniques and equipment, and protecting nature.
88 Farm Road, 2777, Springwood, Australia
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Received an order confirmation after payment on 10 May 2026 but no goods delivered by 2 June. No answer to my emails. Phone number does not answer. I now find there are other similar complaints back to 2025 on their Facebook page.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.