Capexcurrency Reviews 52

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I was highly recommended by the agent to use capex currency in purchasing my new holiday home in Barbados and I am so pleased with the service, they have saved my thousands of pounds! Thanks capex I l... See more

Rated 5 out of 5 stars

Capex give a red carpet treatment . Daniel did everything for me & they made more money than originally quoted. The friend who recommended Capexcurrency who had used similar companies said they don’t... See more

Rated 5 out of 5 stars

Since signing up with CAPEX both Dan and Ben have been so helpful with all my queries, they are always super responsive and always have been able to assist when needed, I would strongly recommend thes... See more

Rated 5 out of 5 stars

We started using Capex in February and the service has been incredible. The whole process is highly efficient and personal - they're a pleasure to work with. We run monthly payroll in Germany and S... See more

Company details

  1. Finance Broker

Written by the company

Transparent foreign exchange. Assisting both corporate businesses and private individuals with their FX requirements and banking solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

52 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Saved thousands of pounds

I was highly recommended by the agent to use capex currency in purchasing my new holiday home in Barbados and I am so pleased with the service, they have saved my thousands of pounds! Thanks capex I look forward to using you in the future

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Super responsive - Highly recommend

Since signing up with CAPEX both Dan and Ben have been so helpful with all my queries, they are always super responsive and always have been able to assist when needed, I would strongly recommend these guys! Thanks for making transferring funds easy!

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Capex give a red carpet treatment

Capex give a red carpet treatment . Daniel did everything for me & they made more money than originally quoted. The friend who recommended Capexcurrency who had used similar companies said they don’t work as quick as Capex do plus they do exactly what they say & quicker.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

The team at Capex are the best in the…

The team at Capex are the best in the business. I have used them for years now and they are never beaten on rates and easy to use. The set up is simple and easy to use. They are always on hand and respond to me very promptly on each enquiry.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , very Professional - I used Capex Currency to buy my house in France and everything went very smoothly. A big thank you to a great team and especially Sam. Highly recommended.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

The team to trust.

Dan and the team at Capex have been a great solution for our currency needs. Fast, efficient, ultra competitive and so easy to work with. Highly recommended

March 27, 2023
Unprompted review
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Reply from Capexcurrency

Thanks for the review Daryl, great working with you

Rated 5 out of 5 stars

Great service from Ben and the team

Great service from Ben and the team. Very informative, always come back to any queries very quickly and genuinely they will save you money. The money is always transferred when they say it will be and could not recommend enough. Top Company!

March 22, 2023
Unprompted review
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Reply from Capexcurrency

Thank you so much for taking the time to leave us feedback.

Rated 5 out of 5 stars

one trade alone...saved me over £600.

Great every time! Ben and Dan are FX brokers that I actually trust, they take really good care of me and made the set up super easy.... even better was when the funds came in they mentioned about data being realised and the opportunity for a better rate, this alone saved me over £600.

February 1, 2023
Unprompted review
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Reply from Capexcurrency

Thanks Zoe, glad you enjoy the service

Rated 5 out of 5 stars

Support for international recruitment

As a recruitment company with customers paying in Swedish kroner, Euro and US Dollars, and realising how much we were losing due to the bank exchange rate, we were recommended to Capex by a mutual friend.
In the four years we have been using their services, we have passed over £2.5m through their hands - we have found them to be straight, honest and trustworthy and very, very true to their word.
Their staff are always keen to help even when there have been issues caused by clients’ accounts departments, often having calls with us outside of “normal” working hours to ensure the right outcome.
They offer us assistance and help at all times, and only last Friday were offering us advice on facilitating us speedier USD payments.
Top company, highly recommended.

November 14, 2022
Unprompted review
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Reply from Capexcurrency

Thank you for the kind review Jon, we love working with you!!

Rated 1 out of 5 stars

Beware

Be very careful when using this company as they are not in control of your money and if something goes wrong they will have no update for you. Use another currency company as there are plenty that are around that actually have customer service.

November 7, 2022
Unprompted review
Capexcurrency logo

Reply from Capexcurrency

Thank you for taking the time to share your feedback. We understand your concerns and would like to address them in a transparent manner.

At Capex Currency, we pride ourselves on providing exceptional customer service and ensuring the security and timely processing of our clients' funds. We would like to provide some clarification.

We take our responsibilities seriously and always strive to communicate effectively with our clients. In the situation you mentioned, we worked diligently to address the issue in its entirety, providing updates and support within the bounds of our legal and professional obligations. While we understand your frustration, we want to assure you that we handled the matter professionally and in line with industry standards.

As with any business, unforeseen challenges may arise and we make every effort to resolve them promptly and efficiently. We acknowledge that there are multiple currency companies available in the market, each with its own customer service approach. However, we believe that our commitment to client satisfaction and our track record of delivering reliable services set us apart.

If you have any further concerns or questions, please do not hesitate to contact our team directly. We are here to address any issues.

Thank you.

Rated 5 out of 5 stars

A fast, efficient and personalized service

Capex offer a fast, efficient service and there is always someone at the end of the phone to help and advise. They have played a huge part in ensuring that we have bought both Euros and Dollars at the optimum market rates for the last two years.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic personal service

Fantastic personal service from Daniel and Capex Currency

I made a personal large currency transaction for the first time using Daniel and the team and I now would not go anywhere else. Daniel was recommended by my wife whose business have used the service for some time and she couldn't speak too highly of the service.
I have now experienced this and I have to say the personal service and guidance in avoiding the pitfalls in a complicated area was amazing and I now know why they get all those 5 star reviews which they thoroughly deserve.

August 9, 2022
Unprompted review
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Reply from Capexcurrency

Thank you for the kind feedback Joseph

Rated 5 out of 5 stars

Highly efficient and personal service

We started using Capex in February and the service has been incredible. The whole process is highly efficient and personal - they're a pleasure to work with.

We run monthly payroll in Germany and Switzerland, which involves paying three invoices a month (two salaries, one service fee). Capex allows us to send one quick email summarizing the transfers each month, and we then receive a single bill to pay, into a Sterling bank account. We get better exchange rates than the bank transfer, no one-off forex fee; we only have to make one transfer rather than three; and the transfers are typically made on the same day. They're also always reachable by phone for enquiries and the email responsiveness is incredible. I cannot fault them.

July 27, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome team!

Awesome team!
Great team of people who genuinely have your business's back when trading .. Always there for you and super helpful.
Absolute personal service..
The online account setup is so easy and straight forward to use.. I can see how these guys always get 5 stars on Trustpilot.
Wish I’d come across them years ago.
Andy Hutton

July 8, 2022
Unprompted review
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Reply from Capexcurrency

Thank you for the kind words Andy

Rated 5 out of 5 stars

Highly Recommend

Competitive rates with fast and efficient service, Capex are an integral part of our purchasing process, Dan always makes us feel a valued customer, hence Capex being our preferential currency provider.

June 22, 2022
Unprompted review
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Reply from Capexcurrency

Thank you Lesley, much appreciated

Rated 5 out of 5 stars

Daniel and Capex are just excellent

Daniel and Capex are just excellent. We use them for all our business and personal FX and the rates and personal service cannot be bettered. We have been in business for 32 years, have tried many FX brokers and they are the best!

June 20, 2022
Unprompted review
Rated 5 out of 5 stars

We have used Capex for a number of…

We have used Capex for a number of years now. Dan and the team are both personable, friendly and efficient. Capex came highly recommend and are the the best in the business!

May 31, 2022
Unprompted review
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Reply from Capexcurrency

Thanks Ben much appreciated

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