Capify Reviews 711

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the process incredibly easy and stress-free. The service is frequently described as prompt, straightforward, and supportive, with many appreciating the clear communication and quick turnaround times for funding. However, some people were dissatisfied with the company's policy regarding start-up businesses, noting that they were unable to secure a loan. Additionally, a few reviewers expressed concerns regarding the use of their personal information, and some mentioned a lack of communication and an experience of being asked for numerous documents without a clear resolution.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Customer service

Consumers express high satisfaction with customer service. Reviewers consistently highlight the... See more

User experience

Users describe positive interactions with user experience. Many customers report excellent experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.... See more

Company replied

Rated 5 out of 5 stars

Clare was fantastic, every step of the way. Very communicative and easily contactable. The whole process was completed very quickly. Her friendly and approachable manner made the whole experience very... See more

Company replied

Rated 5 out of 5 stars

Well what can I say other than top notch experience and wonderful customer service, hand held all the way through with your own adviser and constant updating. When borrowing money, it can be a real... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Capify and honestly the whole experience was great. The team was professional, fast and really responsive from the start. The entire process took less tha... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Capify

Written by the company

Capify was founded in 2008 during the height of the global financial crisis, as an avenue to assist financially struggling UK SME’s that did not qualify for traditional lending options. Understanding how difficult it can be to attain business funding, Capify is here to make this process as simple and quick as possible getting funding in your hands in under 24 hours.

Get funding from £5,000 to £1,000,000 for any business purpose - from working capital or purchasing new equipment. Capify loans are repaid in small, manageable fixed payments, to help you manage cash flow. With our simple application process, loan calculators, and a great team ready to guide you through the process, you can check your eligibility online in 30 seconds.

If you've been trading for over 12 months and have a monthly turnover of £10,000 apply online today and you could have the funds in your account the same day.

Capify is not a bank and may be able to help you when a traditional lender might not. We look at different lending criteria and will consider all credit profiles, with every loan application decided by a human, not an algorithm. We’re proud to have a team of dedicated professionals who can help guide business owners through the process and find the best solutions for them. For this reason, we’ve built a strong community of customers who come back to us time and time again. We place a lot of emphasis on human communication over tech. Whilst we think that tech is important and delivers a fast process from application to receiving your funds, you’ll also have a dedicated point of contact who will always be available at the end of the phone if you’ve got a question. We also have a team of real people who look over every single deal. 

   

Capify - Business Funding Made Simple

Written by the company

Raise up to £1,000,000
Our application process is made simple and fast with our dedicated account managers to assist you all the way.
We've funded over £1.2 billion globally and supported over 20,000 businesses.
We know business owners require finance for many reasons whether you want to buy stock or equipment, expand marketing or hire additional staff, our funding and flexible repayments are perfect for the growth of your business.

Contact info

Promotion box for Capify

Trusted by thousands of SMEs

Whatever your business goals, a Capify loan can help you get there.

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

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Rated 5 out of 5 stars

Great help from the team

Great help from the team - Kyle Mitten and Lydia burns were awesome

July 9, 2025
Unprompted review
Capify logo

Reply from Capify

Hi Lauren

Thanks so much for your kind review. We are really delighted to hear Kyle and Lydia were awesome and able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

I have had a smooth and helpful service…

I have had a smooth and helpful service from Henry.

July 9, 2025
Unprompted review
Capify logo

Reply from Capify

Hi Linda

Thanks so much for your kind review. We are really delighted to hear that Henry and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business.

We wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Great user experience

The service was easy to use and Zach explained the process clearly and answered any questions I had promptly. The money was in my account when I was told it would be. I would recommend capify to anybody else and will be using them again.

July 1, 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear that Zach and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business.

We wish you continued success.

All the best

The Capify UK Team

Rated 5 out of 5 stars

Excellent service

Henry Barlow is a very helpful guy. He did his work perfectly.

July 7, 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear that Henry and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business.

We wish you continued success.

All the best

The Capify UK Team

Rated 5 out of 5 stars

Lydia is a fantastic account manager

Lydia is a fantastic account manager. I have worked with her for the past few years and she has always helped my business gain funds as and when we need that extra help for cash flow. Highly recommend and thank you.

July 4, 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear that Lydia and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business.

We wish you continued success.

All the best

The Capify UK Team

Rated 5 out of 5 stars

Business Funding

Seamless and smooth process from the start to completion

Zach kept us updated on every aspect

Would highly recommend

June 30, 2025
Unprompted review
Capify logo

Reply from Capify



Thanks so much for your kind review. We are really delighted to hear that Zach and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and we wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Is there not a 6 stars option

Is there not a 6 stars option? What can I say, this is the first time I have ever written a review like this. I have high expectations so when someone not only meets those expectations but massively exceeds them it is very rare. Clare was out of this world, exceptional, in fact I dont think I or the company she represents would have got where we needed if it was not for her. Tenacious is one word to explain Clare. Passionate is another, and I could list many other positive words. Clare was working with me and my 5 hour time difference. Taking my calls whilst at home cooking dinner, organizing a FedEx, tracking packages down, calling airports and couriers and she was like a dog with a bone and was managing everything and going the extra mile, in fact the extra marathon to make it happen in time. I cant thank her enough. If anyone is going to get a loan over the line for you, Clare is your girl. Thank you so much Clare, you are a gem

July 2, 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your very kind review. We are really delighted to hear that Clare was able to support you so well in your application, and in particular doing this whilst navigating different times zones.

It means a lot to know we played a part in helping you and your business and we wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Craig Morraies is amazing ,he is very…


Craig Morraies is amazing ,he is very helpful and knowledgeable.since we started the process,he is always there with all the question .will tell all the people I know to recommend
Craig Morraies.

July 1, 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear that Craig and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business.

We wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Well what can I say other than top…

Well what can I say other than top notch experience and wonderful customer service, hand held all the way through with your own adviser and constant updating.
When borrowing money, it can be a real anxious time, but Joseph was amazing and
Explained everything. Thank you.

June 24, 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really pleased to hear that Joseph and the team were able to support you so well.

It means a lot to know we played a part in helping you and your business move forward, and we wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

I am having financial difficulties with…

I am having financial difficulties with my business and regardless of what happens Zach and Harry really tried to help me and then when they couldn't passed me onto their colleague Nicole just speaking to her made me feel heard, not alone and maybe there is a light at the end of the tunnel

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking service with…

Absolutely shocking service with massive high interest rates avoid at all cost.

Having a temporary cash flow issue (due to no fault of mine) late payer and there now demanding all the money I owe because of a late payment.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

They open fraudulent accounts!!!!

They open fraudulent accounts in the U.S.!!! I was notified that my account was open BUT I NEVER APPLIED FOR AN ACCOUNT!!!!! They opened an account in my name with my details for someone else!!!!! I’m going to file any complaint and review I can about this until they remove my information out of their system since I have no way of contacting them because IT WASN’T ME!!!!! Stop this online account opening crap when YOU DON’T VERIFY IDENTIFY PROPERLY!!!! Sick of you companies doing this. Get my information out of your system!!!! It’s not authorized!!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

I was put in touch with Clair to seek…

I was put in touch with Clair to seek funds for cash flow ect.
She was very honest and professional from the off and very upfront on what was on offer.
She also did her homework on our company, which was great to know.
I’d 100% recommend Clair to help fund your business, and we look forward to working with her again in the future.

April 24, 2025
Unprompted review

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