Capital Infusion Reviews 337

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and helpfulness, noting their ability to understand specific business needs and provide tailored solutions. The service is frequently described as efficient and quick, with many appreciating the rapid response times and the speed at which deals are closed. People also highlight the excellent customer service, emphasizing clear communication and a supportive approach throughout the process, often securing favorable pricing and loan options. However, some customers expressed dissatisfaction with certain aspects, specifically mentioning high commission fees and interest rates that they found preposterous. A few also noted a lack of transparency regarding collateral, expressing concerns about the clarity of their agreements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the efficiency and professionalism of the staff.... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Price

Clients share positive opinions on price. Many reviewers found the rates to be much better than other... See more

Based on these reviews

Rated 5 out of 5 stars

Rio, my rep listen very specific to what my business operation was, and the needs of what I was seeking. I am in real estate as well as commercial construction, where cash for labor in between... See more

Company replied

Rated 5 out of 5 stars

I had very good experience with Infusion. This guys are very professional and actually they’re interested or not bad. I did work with other companies that land before they will never do what they say... See more

Company replied

Rated 5 out of 5 stars

I had the distinct honor to cross paths with Kip Langat with Capital Infusion on a challenging quest for needed capital. Kip rose to the challenge and work tirelessly with me to help me accomplish th... See more

Company replied

Rated 5 out of 5 stars

Kip from capital infusion did a great job helping our company obtain the funding we needed. He was very quick. Also, he was able to deliver more than what we have expected from him. I highly recommend... See more

Company replied

Rated 1 out of 5 stars

It was a very excellent experienced. The staff who attended my application was knowledgeable on how to provide services according to my preferences. Thank you so much Mr Cristian for the help . It wa... See more

Company replied

Rated 1 out of 5 stars

The company is well. The specialist that assisted this loan process is well trained and knowledgeable.

Company replied

Rated 5 out of 5 stars

Christian Quintana knew how to taking care of his client. A friendly call just to say Hi! and asking if I need something as far as funds for our business. As well as sending an email asking ... How's... See more

Company replied

Rated 5 out of 5 stars

I was going through a financial crisis. When all other companies kept denying me. Guillermo Loaiza approved my business loan when I needed it most. He is very professional and kind. He keep you inform... See more

Company replied

Rated 5 out of 5 stars

That is not the first time I have used Capital Infusion, and as in the other times, the support was excellent. They always offer and do their best for us. Many thanks, Cristian — please continue worki... See more

Company replied

Rated 5 out of 5 stars

Not only did they offer me the best loan options but they were also extremely efficient and clear about how the process works. I would recommend them to any small business in need of working capital.

Company replied

Rated 5 out of 5 stars

We are very impressed with Kip. He delivered to what he promised to do for the company within few hours. We were not really expecting him to get it done because others have not been able to get it don... See more

Company replied

Rated 5 out of 5 stars

The initial loan offer was a little underwhelming but my rep, Kip, did a fantastic job of going to bat for me to get me an offer that made sense. I really appreciate the effort he made, and the entir... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding experience working with Kip. From the very beginning, he demonstrated professionalism, knowledge, and a genuine commitment to helping me secure the funding I needed. He took t... See more

Company replied

Rated 5 out of 5 stars

The team at Capital Infusion has been instrumental in our growth over the last five years, helping us expand from a single small site to four large-scale locations. They are consistently professional,... See more

Company replied

Rated 5 out of 5 stars

My representative Kip did a great job walking me through the process and helping me get the best rate for my business. Was a pretty easy and seamless process

Company replied

Rated 5 out of 5 stars

First time working with this group and they were extremely efficient and professional. Nikholas was great and kept us informed every step of the way.

Company replied

Rated 5 out of 5 stars

This is not my first time working with Capital Infusion. Fortunately, each of my experiences has been exceptional. The level of professionalism and attention I receive from Mr. Cristian Piña is outsta... See more

Company replied

Rated 5 out of 5 stars

Patrick was very helpful and patient. I did not understand some parts of the financing process and some of the terms were new to me. He gave me time to get up to speed and was helpful in explain... See more

Company replied

Rated 5 out of 5 stars

Joseph my account rep was very communicative, provided clear answers and easy to read term sheets, and provided a great rate to meet my needs and a better offer than any others I received in this proc... See more

Company replied

Rated 5 out of 5 stars

Working with Kip was great. He made the process easy, brought several funding offers and got the process done in one day.

Company replied

Rated 5 out of 5 stars

I worked with Jacob , very easy process, very honest guy and got me funded quick. Fast and smooth financing

Company replied

Rated 5 out of 5 stars

Fast efficient helpful and honestly answered all my questions! Thanks Anthony for everything you did for me!

Company replied

Rated 5 out of 5 stars

- Christian Quintana from Capital Infusion, top notch customer service and communication!! He was on it from the jump and did all he could. Absolutely, recommend working with him he’s transparent... See more

Company replied

Rated 5 out of 5 stars

Excellent service and very quick. Nickolas Lazo was the guy that helped me and did the best he could to make it happen Thank you.

Company replied

Rated 5 out of 5 stars

Excellent experience- very professional and swift. And the rates were far far better than any other lender. I strongly recommend Capital Infusion!

Company replied

Rated 5 out of 5 stars

Quick and easy process from start to finish! I needed capital, and CI came through!!!

Company replied

Rated 5 out of 5 stars

Was such an easy and smooth experience. From application to funding within 24hrs. Very professional and honest.

Company replied

Rated 5 out of 5 stars

Regular communication. Easy to deal with. Look forward to working with them again

Company replied

Rated 5 out of 5 stars

Kip is the best He is very professional and help in everything

Company replied

Rated 5 out of 5 stars

Dylan Rosenberg was really great into facilitating the process and help navigate the way into fast and simple financing.

Company replied

Rated 5 out of 5 stars

Ivan, my rep was terrific Kept me in the know.

Company replied

Rated 5 out of 5 stars

Kip is prompt and professional. He takes time to care about the clients situation and help accordingly.

Company replied

Rated 5 out of 5 stars

We had the best time with Patrick. Gave the best service and did everything possible to help us out. Very good service.

Company replied

Rated 4 out of 5 stars

I really appreciate the lengths Blake went to assure we could get a deal done. The cost of money is expensive vs traditional bank lending but much cheaper than dilutive equity. Look forward to doing m... See more

Company replied

Rated 3 out of 5 stars

First off, I wanted the deposit on a Monday and was told that the person calling me on the 'pre loan distribution' call could do that. During the call she seemed completely surprised when I told her... See more

Rated 3 out of 5 stars

I liked the the rep Ray Ortega from Capital Infusion, who was on the ball and quite assertive to gain the business. He can be reached at 954-634-5385. There were 4% commission fees and t... See more


Company details

  1. Loan Agency
  2. Finance Broker
  3. Non-Bank Financial Service

Written by the company

Need a small business loan to get the working capital you need? Capital Infusion funding is the simplest and fastest way to get what you need to move your business forward. Apply in under 5 minutes today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

337 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thank you for everything We greatly…

Thank you for everything We greatly appreciated working with your company Capital Infusion. William Jamison was a pleasure working with he was compassionate and followed through with his promises about getting us funding I highly recommend you contact them thanks derek

April 9, 2025
Unprompted review
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Reply from Capital Infusion

Derek thank you for putting your trust in us and our team. William is one of your most dedicated advisors who strives to give each of his clients a great funding experience. He exemplifies the dedication we have to helping businesses like yours. We look forward to working with you in the future!

Rated 5 out of 5 stars

Easy process, Genuine

Easy process, genuine

April 2, 2025
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Reply from Capital Infusion

Kyle thank you for putting your trust in us and our team. We look forward to working with you in the future!

Rated 5 out of 5 stars

Jeff s. So far so good good

So far so good good . William knows what he’s doing. Very professional.

April 3, 2025
Unprompted review
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Reply from Capital Infusion

Thank you Jeff for taking the time to leave a review. Our goal here is to provide fast knowledgeable funding to small businesses, William exemplifies these qualities by taking the time to understand his client's needs and providing programs that would help their business thrive. We look forward to working with you in the future!

Rated 5 out of 5 stars

Kip was great to work with

Kip was great to work with! Gave me an offer with the best terms and funded quickly!

March 19, 2025
Unprompted review
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Reply from Capital Infusion

Dianne thank you for putting your trust in Kip and our team. Kip always puts his best foot forward for his clients and secures the best possible terms for them quickly. We look forward to working with you in the future!

Rated 5 out of 5 stars

Process was simple and my contact Rio…

Process was simple and my contact Rio was in touch throughout the process

March 1, 2025
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Reply from Capital Infusion

Kent thank you for putting your trust in us and our team. Rio’s goal is to keep a clear line of communication and keep the funding process smooth. We look forward to working with you in the future!

Rated 5 out of 5 stars

Fenomenal customer service

Iván Ortega has delivered a fenomenal customer service focused on resolving immediate customer needs.

February 26, 2025
Unprompted review
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Reply from Capital Infusion

Darwin thank you for putting your trust in us and our team. Ivan strives to provide great customer service and keep his client informed on any incoming changes. We look forward to working with you in the future!

Rated 5 out of 5 stars

Great work

Worked well with us during what our business needed

February 15, 2025
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Reply from Capital Infusion

Thank you for putting your trust in us and our team. We look forward to working with you in the future!

Rated 5 out of 5 stars

Great experience

Great experience working with Captial Infusion! The process was smooth, straightforward, and efficient. The team was professional, helpful, and made everything easy to understand. Highly recommend their services for anyone looking for financial assistance!

January 31, 2025
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Reply from Capital Infusion

Thank you for taking the time to leave a review! We're glad to hear we were able to provide your business with excellent service and Ivan was able to smoothly guide you through the funding process. We strive to ensure the satisfaction of our clients and we look forward to working with you in the future!

Rated 5 out of 5 stars

Great experience working with Guillermo…

Great experience working with Guillermo and Ivan. Always they were on top of everything. Most important very respectful and providing alternatives so deal could be completed.

January 31, 2025
Unprompted review
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Reply from Capital Infusion

Hello, Sergio thank you for taking the time to leave a review. Guillermo and Ivan are a dream team, they work seamlessly together to offer their clients the best alternative funding options. They provide a professional, knowledgeable, and quick funding experience.
We look forward to working with you in the future!

Rated 5 out of 5 stars

Ivan Ortega and William Jamison helped…

Ivan Ortega and William Jamison helped me throughout the whole process I must admit. I was nervous because I never needed to borrow morning before. Ivan and William were very professional. They promised to get me the funds I needed. They did exactly what they promised. Thank you both I highly recommend Capital Infusion. Very honest and professional.

January 24, 2025
Unprompted review
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Reply from Capital Infusion

John thank you for taking the time to leave a review. Ivan and William are a dream team, they thoroughly explain the funding process and are quick to reply to any concerns and questions. Thank you for trusting us and our team, we look forward to your success!

Rated 1 out of 5 stars

Beware of this Broker they will promise…

Beware of this Broker they will promise some things to you like a week payment before you receive your funds and but on the next day they deducted your first payment and if you are on late payment the agent will call you will threaten you especially the green box capital.. never fall for this high interest rate and hidden charges.

November 22, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to share your experience with us. At Capital Infusion, we strive to provide the highest level of service and communication. We take your concerns regarding payment processes and charges very seriously.

We are currently reviewing your feedback to understand the issues you've encountered and to ensure that our practices meet the standards we set for ourselves and our clients. It's important to us to address any misunderstandings or discrepancies that may have occurred.

We would appreciate the opportunity to discuss your experience further and explore how we can address your concerns directly. Please reach out to us at help@capital-infusion.com at your earliest convenience.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great experience…

Kip was easy to work with and very up front. I was working with Fora Financial and after 2 large loans that were paid in full and on time and they couldn't give me better rates than Kip was able to. I'm done with fora and will be using Kip for all my needs!

January 8, 2025
Unprompted review
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Reply from Capital Infusion

Caren thank you for taking the time to leave a review! Kip is a dedicated and knowledgeable representative who works hard to ensure that his clients have the best terms available to them and dedicates himself to providing a great funding experience. We look forward to working with you in the future!

Rated 5 out of 5 stars

We had such a great experience with the…

We had such a great experience with the representative Guillermo L. I would like to acknowledge the time and effort he took to handle my application. He was very thorough and patient and explained everything with great detail. The process was done in a timely and organized manner, in which helped everything go over smoothly. My company got approved, now just waiting for our funds to be deposited.

January 7, 2025
Unprompted review
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Reply from Capital Infusion

Monica thank you for putting your trust in us and our team. We are happy to hear that Guillermo was able to provide you with an exceptional and knowledgeable funding experience. He is one of our most dedicated and insightful representatives. We look forward to working with you in the future!

Rated 5 out of 5 stars

Very fast!

They are very easy to work with! My experience with Blake was much better than I anticipated it would be. They made the whole process easy, smooth, and quick! I highly recommend them.

January 7, 2025
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Reply from Capital Infusion

Jordan thank you for taking the time to leave a review! We are pleased to hear that Blake was able to raise your expectations of what an alternative funding process looks like and was able to provide you with excellent service. We look forward to your business success!

Rated 1 out of 5 stars

Harassment for life

We made the mistake of inquiring with Capital Infusion in 2021. After 3 years and several requests to stop contacting us, they are still harassing us for business. So if you work with Capital Infusion, expect to be bombarded with solicitation until you change your phone number.

December 31, 2024
Unprompted review
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Reply from Capital Infusion

Hi, we strive to respect our clients' preferences and apologize for any inconvenience our communications may have caused. It's certainly not our intention to cause any distress.

Please reach out to us directly at help@capital-infusion.com so we can promptly address your request and ensure that your contact information is removed from our records.

Thank you for bringing this to our attention. We are committed to improving our services based on your feedback.

Rated 5 out of 5 stars

Generous loan amount and lower interest…

Generous loan amount and lower interest rate than others.

December 27, 2024
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Reply from Capital Infusion

Sammy thank you for putting your trust in us and our team. We strive to provide the best loan available to our clients. We look forward to working with you in the future!

Rated 5 out of 5 stars

Speedy and easy process

Speedy and easy process. Ray was great to work with.

December 14, 2024
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Reply from Capital Infusion

Houshmand, thank you for trusting Ray and taking the time to leave a review. We look forward to working with you in the future!

Rated 5 out of 5 stars

Great people to work with

Great people to work with

December 12, 2024
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Reply from Capital Infusion

Brian thank you for putting your trust in us and our team. We look forward to working with you in the future!

Rated 5 out of 5 stars

Honest and Reliable

Friendly, honest, efficient and finally not a scam! Emilio is one hard working guy. He got us what we needed for our small mom and pops biz. Go with this company and you won’t be disappointed…thank you Emilio!

December 9, 2024
Unprompted review
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Reply from Capital Infusion

Thank you, Melanie, for taking the time to leave a review. We are extremely pleased to hear that Emilio provided you with an exceptional funding experience. He understands that finding financing that fits your business needs is difficult and works overtime to ensure that he can meet his client's needs and expectations.
We look forward to working with you in the future!

Rated 5 out of 5 stars

Well done!!

I had an excellent experience working with Capital Infusion. Ivan Ortega was incredibly helpful, efficient, and fast in securing the loan we needed. His professionalism throughout the process made it seamless and stress-free. I highly recommend their services!

December 4, 2024
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Jovanny, thank you for taking the time to leave a review. Ivan prides himself on providing a seamless and stress-free funding process. He is one of our most knowledgeable representatives and works to ensure that his clients have all the information they need to make a decision. We look forward to working with you in the future!

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