Capital Infusion Reviews 

349
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and dedication, making the entire process easy to understand and stress-free. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, quick response times, and smooth user experience. Reviewers often mention that the company's representatives are very communicative, helpful, and genuinely committed to securing the necessary funding for their businesses. Many customers express gratitude for the support and trust shown, noting that the process is often completed quickly and efficiently, sometimes within a day or two. People are impressed with the ability to obtain significant funding without unnecessary complications, with some receiving multiple solid offers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, dedication,... See more

Service

Clients share positive opinions on service, highlighting its efficiency, professionalism, and speed.... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing gratitude for the support and... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Consumers find the user experience to be positive, with many describing it as quick, smooth, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Danny was an amazing experience from start to finish. He made the financing process for my company quick, smooth, and stress-free. Everything moved efficiently, and he took the time t... See more

Company replied

Rated 5 out of 5 stars

Rio, my rep listen very specific to what my business operation was, and the needs of what I was seeking. I am in real estate as well as commercial construction, where cash for labor in between... See more

Company replied

Rated 5 out of 5 stars

I had the distinct honor to cross paths with Kip Langat with Capital Infusion on a challenging quest for needed capital. Kip rose to the challenge and work tirelessly with me to help me accomplish th... See more

Company replied

Rated 5 out of 5 stars

Christian Quintana knew how to taking care of his client. A friendly call just to say Hi! and asking if I need something as far as funds for our business. As well as sending an email asking ... How's... See more

Company replied


Company details

  1. Loan Agency
  2. Finance Broker
  3. Non-Bank Financial Service

Written by the company

Need a small business loan to get the working capital you need? Capital Infusion funding is the simplest and fastest way to get what you need to move your business forward. Apply in under 5 minutes today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

349 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(349)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star review for Nicholas!

5 star review for Nicholas!! Super helpful and stayed on the phone with us when we were having technical difficulties. We were ready to pull the plug on the deal as we were getting frustrated, but Nicholas helped us through the process.

May 23, 2024
Unprompted review
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Reply from Capital Infusion

Thank you Christie for taking the time to leave a review! We understand that applying for funding can be exceptionally frustrating and difficult, which is why Nicholas is calm and collected when helping clients through the process. He provides a calm and helpful voice through any frustrations his clients may be feeling. We're happy you didn't pull the plug and look forward to your company's success.

Rated 5 out of 5 stars

Isaac Girard assisted me with funding…

Isaac Girard assisted me with funding and the time and persistence that Isaac put into this procedure was fantastic. He kept me up to date on every aspect of the steps of the process. He was very professional, knowledgeable, and kind. Kathy Robinson

May 15, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to leave a review, Kathy! Isaac is a tenacious, kind, and knowledgeable representative who takes the time to keep all his clients up to date on their funding process. His dedication to his clients is truly impressive. We look forward to your success!

Rated 5 out of 5 stars

A very transparent and straight forward…

A very transparent and straight forward approach to conducting business. Also very responsive and readily available. Kip and crew easily apply their experience within the industry to help small businesses owners such as myself to not only remain in business, but to continue to expand and grow. Highly recommend by a highly satisfied customer.

April 26, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to leave a review, James. We are happy to hear that Kip's dedication and expansive experience within the funding industry were put to great use helping your small business expand and grow. We look forward to seeing your business flourish!

Rated 5 out of 5 stars

Isaac was absolutely incredible

Isaac was absolutely incredible! I can’t say enough about him

May 3, 2024
Unprompted review
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Reply from Capital Infusion

Thank you, Rhonda, for taking the time to leave a review! Isaac is one of our most reliable and dedicated representatives. He strives for excellence for each of his clients. We look forward to your business success!

Rated 5 out of 5 stars

Great Experience

I got a text from Isaac and didn't think I was going to respond. However, I did respond and I found both Isaac and Ivan very professional. The way they operate is refreshing. I have worked with some of their competitors but capital-Infusion, especially Isaac and Ivan are great to work with, very patient and detail-oriented. Highly recommend them

April 30, 2024
Unprompted review
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Reply from Capital Infusion

Hi, Rob thank you for responding to Isaac and taking the time to leave a review. Isaac understands the need for professionalism and being detail-oriented, he works hard to make sure his clients are comfortable and able to secure the funding they need. We look forward to your business's success and hope to work with you again!

Rated 5 out of 5 stars

Kip customer service is top notch

Kip customer service is top notch. He fought for what I needed for my company and did everything he could to make it happen. This is my second time working with him and plan on having a continuous business relationship.

We here at HVR, appreciate all of your hard work.

Thanks
LCC

April 25, 2024
Unprompted review
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Reply from Capital Infusion

Thank you LC for taking the time to leave review! We are happy to hear that Kip continues to provide you with the customer service and consideration you deserve. We look forward to your companies success and your continued business relationship!

Rated 5 out of 5 stars

CFS rep Eric Porras guiding me through…

CFS rep Eric Porras guiding me through their funding process. Eric went the extra mile and stayed on top of the entire process until it was completed. I got my funding quickly with very little hassle.

April 24, 2024
Unprompted review
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Reply from Capital Infusion

Hi Marco! Thank you for taking the time to leave a review. Eric Porras is exceptionally dedicated to guiding his clients through the funding process quickly and smoothly. We look forward to your businesses success!

Rated 5 out of 5 stars

Isaac Girard was definitely in our corner

Isaac Girard helped us every step of the way and was able to secure the financing my company needed at a rate even better than we were first quoted. Thanks a ton!

April 22, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to leave a review Jason! Isaac is a dedicated and hard working representative who strives to make sure his clients get the best available rates. We look forward to your businesses success!

Rated 5 out of 5 stars

Anthony Diaz is a rockstar

Anthony Diaz is a rockstar! Anthony was super quick to respond to any questions I had and assisted me to the fullest. Thanks so much.

April 16, 2024
Unprompted review
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Reply from Capital Infusion

Hi Jana thank you for taking the time to leave a review! We are so happy to hear that Anthony was able provide an out of this world funding experience for you. We look forward to your business growth and success.

Rated 5 out of 5 stars

“Johnny on the spot”

Eric was “Johnny on the spot” with his response to my querie about a business loan. He was succinct and precise in explaining the procedures step by step. He had me prepared in both understanding my loan and articulating it to the underwriters. Thank you Eric P

April 11, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for being spot on with your analysis Scott! Eric takes the proper steps to make sure his clients understand each step of the funding process. We're glad he was able to make sure you and your business were able to get the financing you deserve. Thank you for leaving a review and we look forward to your growth!

Rated 5 out of 5 stars

Capital Fusion Funding

Isaac worked my case through and through to ensure quick and easy funding including the terms and conditions that work for me!

April 8, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to leave a review Kandra! Isaac is one of our most dedicated representatives trying to ensure the funding process is quick and easy. We look forward to your success!

Rated 5 out of 5 stars

Emilio Arguello was my representative

Emilio Arguello was my representative. His approach is professional, sincere and he knows his business well. He focuses on building a relationship with his clients and is both responsive and candid in his discussions. Highly recommend Emilio.

March 25, 2024
Unprompted review
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Reply from Capital Infusion

We appreciate the feedback on Emilio, Byron. Emilio wants to prove that there's a sustainable relationship in each and every client he works with, exuding a professional and personable demeanor for the entire process ensuring it's not a one of transaction but the start of a relationship. We appreciate his hard work and we look forward to start of something special.

Rated 5 out of 5 stars

Emilio Arguello was very great I…

Emilio Arguello was very great I appreciate all
his good knowledge and his great experience true out the whole process I highly recommend them

March 20, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for leaving a review Tristan. Emilio does his best to guide his clients through the entire process, making sure they're as informed as possible. We're glad to hear about your positive experience and look forward to your business growth!

Rated 5 out of 5 stars

Amazing company

Kip Langat was amazing to work with. He was very patient with me and helped walked me through things i was having issues with. It was just nice to get to work with the same person I had worked with in the past. Thank you so much for the opportunity and funding I sincerely would highly recommend Capital Infusion to anyone looking for quick funding for your business.

RHixson

March 18, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to leave a review, Hixson! Kip is one of our most reliable representatives and handles everyone with care and patience making the funding experience smooth and easy. We are happy to hear that he provided a second great experience for you and we look forward to your business's success.

Rated 5 out of 5 stars

The experience was great

The experience was great. Quick response, no BS. Very nice and professional staff. Thank you !

February 23, 2024
Unprompted review
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Reply from Capital Infusion

Thanks for the review DK. We want to prove we're the business you want to partner with and we're glad you've had a great experience with us. We look forward to your success!

Rated 1 out of 5 stars

Unreliable company

Based on my experience, the most unreliable company , I worked with Javier Padilla the senior advisor !!! Supposed to get line of credit which I knew it’s hard due to my application! But he keep asking to send application, and has told me that it won’t affect your credit score which was lie and they checked credit and I lost points , the worse is they share your personal information without your consent with other companies even the sin number !!! I reported them and waiting for result ! Not Recommended ! Even Careem Roberts was the same and only said : my apology!!

February 26, 2024
Unprompted review
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Reply from Capital Infusion


Thank you for taking the time to share your experience with us. At Capital Infusion, we strive to provide the highest level of service and integrity in all that we do, and we deeply regret that your experience did not meet the standards we set for ourselves and our clients. We take your concerns very seriously and are committed to ensuring the privacy and security of our client's information.

We understand the importance of clear and transparent communication, especially regarding matters as crucial as credit inquiries and the sharing of personal information. We are actively reviewing our processes to ensure our advisors provide accurate and comprehensive guidance.

Please rest assured that we are looking into the concerns you've raised, particularly regarding your interactions with our team members, to understand how we can improve our service and prevent any similar issues in the future. While we cannot undo the experience you've had, we are dedicated to making things right wherever possible.

Your feedback is invaluable to us as it helps us to improve and ensure that we continue to serve our clients better. If you are willing, we would appreciate the opportunity to discuss your experience further and explore how we can address your concerns directly. Please reach out to us at help@capital-infusion.com at your earliest convenience.

Once again, we apologize for any inconvenience or distress this situation may have caused. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Kip really worked quickly to find the…

Kip really worked quickly to find the right funding for us. We are thankful for his professionalism, dedication and sense of urgency!

February 23, 2024
Unprompted review
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Reply from Capital Infusion

Thank you for taking the time to leave a review Heather. Kip is a great representative that helps each business with professionalism, dedication and urgency. He understands that you need funding quick and want the process to go smoothly. We look forward to seeing your business grow!

Rated 5 out of 5 stars

Kip is one of a kind

Kip is one of a kind. The man goes to work for you the moment after the first introduction. He got our company the best deal and service. He made the whole process to get funding easy. He did all the heavy lifting. I am looking forward to doing more business with Kip and Capital Infusion. 5 star operation.

February 21, 2024
Unprompted review
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Reply from Capital Infusion

Hi Charles, thank you for recognizing the hard work Kip puts in on a day-to-day basis. As one of the most Senior Representative here, he leads by example and makes the process as easy as possible for his clients from the beginning to the end. We appreciate the review and we look forward to your growth!

Rated 5 out of 5 stars

Plus A++++++

Great very fast

February 19, 2024
Unprompted review
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Reply from Capital Infusion

Thank you Pachin, we pride ourselves on putting your business in the best position to receive funding as fast as possible. We appreciate the review and we look forward to your business growth!

Rated 5 out of 5 stars

My experience was really great 👍🏾

My experience was really great 👍🏾

I really recommend this company, Danny Velazquez, went above and beyond to get me a good line of credit that funded immmediately upon acceptance.
Highly profesionnal,

Thank you, Danny

January 30, 2024
Unprompted review
Capital Infusion logo

Reply from Capital Infusion

Thank you for the glowing review about Danny. Danny is known for his professionalism and is dedicated to customer satisfaction. We look forward to working with you in the future!

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