Capitalise.ai Reviews 211

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Amazing product/solution and support. Josh is doing a great job of educating and mentoring. Listened and provided solutions that were easy to implement. The platform itself is also easy to use, but as... See more

Company replied

Rated 5 out of 5 stars

Luckily found seeking for the ultimate automatic trading platform, and still can't belive that it's free! Capitalise.ai is one of the best tools I've tried so far, after 2 years of research. Intuitive... See more

Company replied

Rated 5 out of 5 stars

Beautifully presented Platform and quite easy to get to learn. Terrific examples to give me ideas and suggestions. Easy interface to connect with API and clear step by step instruction, making the tri... See more

Company replied

Rated 4 out of 5 stars

Enable a lot of backtest before trade, hence improve trade confident. If could further improve to make it more users friendly on the strategy phrasing, include more indicator (eg. super trend) and i... See more

Company replied

Company details

Written by the company

Capitalise.ai is a trading automation platform for all. Enabling traders with no programming knowledge to automate their trading plan, using everyday English. From managing your daily trades to building complex automated systems - with Capitalise.ai you can automate your trading with zero coding.


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4.5

Excellent

TrustScore 4.5 out of 5

211 reviews

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Rated 5 out of 5 stars

Amazing product/solution and support

Amazing product/solution and support. Josh is doing a great job of educating and mentoring. Listened and provided solutions that were easy to implement. The platform itself is also easy to use, but as with all things new, some coaching is always great.

January 14, 2026
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the 5-star review and kind words. It’s wonderful to hear that the platform and support have made a positive difference and helped simplify implementation. Your trust and feedback are truly appreciated, and it’s a pleasure to be part of your journey 🌟

Rated 5 out of 5 stars

Great platform

I have only been using it for a few days but I find it very user friendly, easy to manage. The customer service is great, very helpful and agile.

December 15, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the 5-star review! 🌟

We’re really glad to hear you’re enjoying the platform and finding it easy to use, especially in your first few days. It’s great to know our customer service team has been helpful and responsive — that’s something we truly pride ourselves on.

Thanks again for the kind words, and we’re excited to have you with us!

Rated 1 out of 5 stars

I have a really bad feeling

I have a really bad feeling. I thought this was part of Fidelity and misled. I plugged in a little and was shocked when I thought it actually executed a buy/sell. It did not, but that was enough. I asked to close my account and delete all my info and they claimed it takes 14 DAYS. No account anywhere should take 14 days to close and delete. And when I wrote, they said they would in 7 days, also too long, and they failed to meet that commitment.

December 10, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you for sharing your feedback, and I’m truly sorry for the frustration this situation caused.

To clarify, Capitalise.ai does partner with Fidelity, though we are an independent platform and not part of Fidelity Investments. I’m sorry if this distinction wasn’t clear during your onboarding experience.

Regarding your account deletion request, you’re absolutely right to expect us to meet the timelines we communicate. Over the past two weeks, we’ve experienced an unusually high volume of support and compliance requests, which led to delays in processing some account closures. That said, we fully acknowledge that we did not meet the timeframe provided to you, and I sincerely apologize for that.

Your account has since been fully closed, and confirmation has been sent to you. All associated personal data has been handled in accordance with applicable privacy regulations.

We appreciate you raising your concerns and regret that your experience did not meet your expectations.

Rated 5 out of 5 stars

Josh was very helpful!

March 3, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for your 5-star review! 🌟 We’re delighted to hear that Josh was able to help you. We’ll be sure to share your kind words with him — feedback like yours keeps our team motivated to provide the best service possible!

Rated 2 out of 5 stars

I get the algorithmic constraints but…

I get the algorithmic constraints but there selling point is simplicity which I have found to be otherwise. It seems they only serve traders who rely on price action strategies and not quant traders like myself. Defining my strategy has required a great deal of lateral thinking that, unfortunately, has been futile. Also, their algorithm doesn't regard indicator values of current bars which has been an aggrevating limitation. I hope its more inclusive in the future but for now, it would only serve a specific kind of trader.

October 22, 2025
Unprompted review
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Reply from Capitalise.ai

Hi, thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience hasn’t fully met your expectations. Our platform is designed to be simple and accessible, which can sometimes create limitations for more advanced quant trading strategies.

We truly appreciate your insights regarding indicator usage and strategy flexibility — these are valuable points that our team considers when planning future updates. Our goal is to continue improving inclusivity for a wider range of trading approaches, and feedback like yours helps guide that process.

Thank you again for your input.

Rated 4 out of 5 stars

Enable a lot of backtest before trade

Enable a lot of backtest before trade, hence improve trade confident. If could further improve to make it more users friendly on the strategy phrasing, include more indicator (eg. super trend) and increased the backtest data base to cover longer historical data, that will be great.

September 15, 2025
Unprompted review
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Reply from Capitalise.ai

Hi, thank you for sharing your feedback! We’re glad to hear that backtesting has helped boost your trading confidence. Your ideas on improving strategy phrasing, adding more indicators like Super Trend, and expanding historical data are fantastic — we’ll definitely keep them in mind as we work on making the platform even more user-friendly.

Rated 5 out of 5 stars

I am in the process of knowing the way it works.

I am in the process of knowing the way it works and I like what I found!. It is intuitive, just need to be more familiar with "saying" my strategies in plain English.

July 10, 2025
Unprompted review
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Reply from Capitalise.ai

Thanks so much for the 5-star review! We're really glad to hear you're enjoying the platform so far. It’s great that you're finding it intuitive - we designed it with that in mind! As you get more comfortable expressing your strategies in plain English, it’ll only get smoother. If you ever need help or have questions along the way, our support team is here for you.

Rated 5 out of 5 stars

Josh is excellent always attentive and…

Josh is excellent always attentive and support is super fast. Capitalise is a great bit of software

July 8, 2025
Unprompted review
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Reply from Capitalise.ai

Hi James,

Thank you for the fantastic 5-star review!

It really means a lot to hear your kind words—especially about Josh and the level of support you’ve received. We’re so glad to know you’re enjoying Capitalise.ai and finding value in the platform.

If there’s ever anything else you need, we’re always here to help.

Thanks again for the support and happy trading!

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. I have been using this website for while testing my strategies for free. Been very reliable with Webhook on testing phase. After connecting with IBKR, going to testing on actual trading and followup with another review. Overall free service and worth the experience

July 7, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the kind words and the 5-star review! We're really happy to hear you've had a great experience testing your strategies on the platform, and that the webhook integration has been reliable during your testing phase.

We're also glad our customer support was able to help when needed—it's something we truly care about.

Sounds like you're all set to move into live trading with IBKR. Looking forward to hearing how it goes!

Thanks again for your support and happy trading!

Rated 5 out of 5 stars

easy to use

easy to use. makes trading much simpler. trying not to get too excited.opens to a lot of possibilities.

June 10, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the great review! We're really glad to hear that you’re finding the platform easy to use and that it’s helping simplify your trading. We love your excitement—and you're right, it really does open up a lot of possibilities! If you ever need help exploring them, we’re here for you.

Happy trading,
The Capitalise.ai Team

Rated 5 out of 5 stars

Wonderful platform

This free platform as it is very good especially when I do not have time to monitor the markets during work. I do wish there are just a few more selectable parameters such as time intervals for my MACD lines.

Support team personnel such as Josh has always been a wonderful, prompt and helpful.

May 14, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the wonderful review and 5-star rating! We're thrilled to hear that you're enjoying the platform and that it's helping you stay on top of the markets even with a busy schedule. Your feedback about adding more selectable parameters like time intervals for MACD lines is much appreciated - we’ve shared this with our team for future improvements.

It also means a lot to hear your kind words about our support. Josh and the rest of the team are always here to help, and it's great to know we're making a positive difference.

Thanks again for your support!

Rated 5 out of 5 stars

I think it's worth give a chance! So far so good

I have been communicated with support and so far they have been very helpful. I am currently at the testing stage but so far so good. I seen some reviews, my thoughts like any automation we need to monitor that is it working as designed and autopilot can be a dangerous word. But they are know to IBKR and I think it's worth give a chance.

May 8, 2025
Unprompted review
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Reply from Capitalise.ai

Thanks so much for the 5-star review and for giving us a chance! We're glad to hear you've found our support team helpful and that your testing is going well so far. You're absolutely right - like with any automation, it's important to monitor things to ensure everything runs as intended. We appreciate your thoughtful and balanced feedback, and we’re here if you need anything as you continue exploring the platform.

All the best,
The Capitalise.ai Team

Rated 5 out of 5 stars

Best support ever.

Excellent platform.
The Best support i have ever seen. Period.

May 7, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for taking the time to leave yet another amazing review! We’re truly grateful for your continued support - it means the world to us.

Knowing that both our platform and support team have consistently met your expectations is incredibly rewarding. Feedback like yours reminds us why we do what we do. As always, we’re here if you ever need anything!

Rated 5 out of 5 stars

Amazing Free Auto Trading Bot Software

This free software does almost everything other paid platforms do. I wasted money paying other sites just to connect trading view strategies to my exchange for auto trading bot.

May 3, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying the platform and finding real value in it—especially after your experience with other paid services. Making powerful, automated trading tools accessible for free is exactly what we set out to do, and it's great to know it's making a difference for you. If you ever have questions or need support, we're here to help!

Rated 5 out of 5 stars

I highly appreciate the automated…

I highly appreciate the automated trading solution provided by my broker, which is offered at no additional cost. The personalized support they offer consistently exceeds expectations, addressing even the most basic inquiries with professionalism and care. I wholeheartedly recommend their services.

April 30, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the automated trading solution and that the support has been helpful and professional. It means a lot to know that the service is making a positive impact. We truly appreciate your recommendation and look forward to continuing to support your trading journey! 🚀

Rated 5 out of 5 stars

user friendly platform and easy to use…

user friendly platform and easy to use even if your not a programmer

April 17, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the great review! We’re really glad to hear you’re finding the platform user-friendly and easy to navigate, especially without needing any programming background. That’s exactly what we aim for!

If you ever have any questions or need help getting even more out of the platform, feel free to reach out. We’re always here to help.

Rated 5 out of 5 stars

This is precisely what I was dreaming…

This is precisely what I was dreaming of. The platform is powerful and easy to use. I am impressed by the personalized customer service.

April 10, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for your wonderful review! We're thrilled to hear that our platform is exactly what you were looking for. It means a lot to us that you found it both powerful and easy to use - that's exactly what we aim for! And we're especially happy to know our customer service made a positive impression. We're always here if you need anything!

Rated 5 out of 5 stars

Great way of automate trading

Great way of automating my trading and comes for free with my broker. Personalised support goes above and beyond. No question is too mundane for them. Highly recommended.

April 1, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you so much for the fantastic review! We're thrilled to hear that you've found our platform helpful for automating your trading - and even better that you're enjoying it through your broker at no extra cost.

Our support team will be especially happy to hear your kind words; they really do aim to go above and beyond for every question, big or small. We truly appreciate the recommendation!

Rated 5 out of 5 stars

Text to Trading Solution

Think about text to video solutions. This is the trading version of it. You are able simulate the trading patterns you have visualized, but could not realized due to lack of coding skills. Thanks to Capitalize team, you can put the words into trading action.

April 1, 2025
Unprompted review
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Reply from Capitalise.ai

Thank you for your fantastic review! We're thrilled to hear that Capitalise.ai has helped bring your trading ideas to life without the need for coding. Our goal is to make strategy creation as intuitive as possible, and it's great to know you found it valuable. Happy trading, and we appreciate your support! 🚀

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