Capitalwindowdoctor Reviews 15

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend George!

Highly recommend George!

Our door had been broken for over 10 years, and we never really thought it could be properly fixed. We finally posted an advert, and George saw it and came to our house straight away.

He was incredibly kind and professional — he didn’t even charge a call-out fee, and quickly solved the problem with our French door. On top of that, he very kindly fixed a few other doors and windows for us for free, which we really didn’t expect at all.

George is genuinely such a nice and honest person, and his workmanship is excellent. If we ever have any door or window issues in the future, we will definitely be calling George again. Thank you so much!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

George gave quote but reduced on site.

George gave us a telephone quote to mend the lock on our old Anglian front door. When he arrived it was a much easier job than he had expected. Instead of keeping to the original quote he adjusted the price accordingly. How many of these repair men out there would do that. Really appreciated.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

George of capital the window doctor…

George of capital the window doctor certainly worked his magic on restoration of my rental property in Essex
Fully overhauled French doors and sides with new hinges throughout including the openers on my front windows
Much cheaper than previous quotes. Barry

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Fully paid but did only half of the job

This guy was fully paid but he did not finish the second half of the job and disappeared. No answer on whatsapp. No explanation. No refund. Won't recommend to anyone unless you want to throw away your money.

Everything was clearly communicated on whatsapp. I explicitly listed out all items to be completed, he got back with the quotes. We paid for the deposit and then full amount on the first day. He completed the first part of the job on that day.

The second part was agreed to be done after renovation was complete.

We sent messages to him after renovation was nearly done, and then he first replied with nonsense - van broken, left phone on the van etc. We tried to reschedule for a few times and he failed to show up everytime. Eventually he simply disappeared, without replying anything on whatsapp. Not returning calls. No refund.

There were other reviews in the past few months so I'm sure he's not dead / seriously injured / having a late-stage cancer. I wish him well but no one should hire him.

Pursuing legal option to get refund.

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend George

Would highly recommend George. Very pleasant and approachable. Very efficient and repaired my broken window hinges without any hassle. Also replaced another window handle. Nothing was too much trouble. Will definitely call on him again shortly for broken seals on other windows.

September 22, 2023
Unprompted review
Rated 1 out of 5 stars

Legal Action taken - Avoid

George Baldock undertook work to replace the windows at the war memorial that we have been renovating. He took the money for the job but did not complete the work and, to date, has refused to return the money. He lost a court case against him and we are having to retrieve the money through court bailiffs AVOID!!

September 27, 2023
Unprompted review
Capitalwindowdoctor logo

Reply from Capitalwindowdoctor

Lies, fraud and manipulative behaviour. These people roll out the old war memorial speech to gain free and heavily discounted items and labour, while the actual memorial is locked behind a shutter. Meanwhile their personal business benefit from grants, peoples free time and charity. The woman has an uncanny knack of rubbing people up the wrong way as can be seen by the reviews she leaves and are left for the Brookside Theatre. Truely unprofessional slippery characters.

Rated 5 out of 5 stars

George made my day

George made my day today. He has replaced four glass units in my bifold doors after a break in. After a short exchange by text, the visit was arranged to complete the job with in a few days. The job was completed quickly and efficiently, with no mess. The doors close perfectly without catching, and the glass was left sparkling too. Great work, Thanks George.

April 25, 2023
Unprompted review
Rated 1 out of 5 stars

If I can give negative stars I would

If I can give negative stars I would. This guy George Baldock, was called out to fix two windows that were penetrating noise and air. He came in and looked at it and said no problem. Came the next day and did the job, then i found out one window wasn't done properly. He cam out again and did something that broke the lock. He was frustrated and said he will order a part and come and fix it. Then he just disappeared, I messaged and called him, and he kept ignoring me. Asked him to give me my money back so I can find someone to fix the lock, but he is refusing. After two months he now replied changing the story said it was already broken. This guy is a cowboy, so watch out.

November 1, 2022
Unprompted review
Capitalwindowdoctor logo

Reply from Capitalwindowdoctor

Serial negative reviewer of companies and keyboard warrior, expected work done for nothing and threatened malicious reviews. My quotation was to replace hinges NOT locks on his 40 year old windows.

Rated 5 out of 5 stars

What a service by George

What a service by George, highly recommend if you need any window or door fixed. My garden door had a gap so a lot of draft was coming in. Within 5 mins George got his tools out and fixed the problem for us and we were very grateful especially when other companies were trying to get us to replace the door at a cost of £900 plus VAT. Capita Window doctor's prices are very reasonable.

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional! Contacted George to remove a window for a delivery and replace it after. Although the delivery time wasn’t specific, when it did arrive, George was there in no time. Carried out the job professionally and neatly. Very cheerful and respectful!

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

George was prompt

George was prompt, trustworthy and efficient. He repaired my mother's broken double glazing window hinges at a very reasonable price.
Would recommend capital window Doctor.

June 1, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look