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4.3
93 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Capospin
Hello Gabriela!
Thank you for your great feedback! We’re thrilled to hear you’re enjoying your experience and having fun playing. Creating a smooth and exciting experience for our players is exactly what we aim for, and your support motivates us to keep improving. We truly appreciate your kind words and look forward to welcoming you back for more fun soon.
Best regards,
CapoSpin Team
Reply from Capospin
Hello Jasper!
Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying your experience with our casino. Providing a fun, smooth, and rewarding environment for our players is what we strive for every day, and it’s wonderful to know that it has made a positive impression on you.
Your support truly motivates us to keep improving and delivering the best possible experience. We look forward to welcoming you back for even more exciting moments!
Best regards,
CapoSpin Team
Lost 3000€ in one hour
Reply from Capospin
Hello Ihab,
We’re sorry to hear that your recent experience did not meet your expectations. At CapoSpin, we strive to deliver a high-quality service and would greatly value the opportunity to address your concerns.
Please rest assured that all games on our platform are fair and transparent. We work only with leading providers in the industry, and all winning combinations are generated entirely at random. Outcomes are never predetermined, which means it may sometimes take longer before achieving a win.
It is important to keep in mind that winnings are not guaranteed. We therefore encourage responsible play and advise you to enjoy our games within your personal limits.
If you would like further assistance, please contact us at support@capospin.com using "Trustpilot" as the subject line, and our team will gladly support you.
Best regards,
CapoSpin Team
Reply from Capospin
Hi there!
Thank you so much for your kind words! We’re delighted to hear you had an amazing experience, and it’s an honour to have had the opportunity to serve you. We can’t wait to welcome you back soon!
Best regards,
CapoSpin Team
Reply from Capospin
Hi there!
Thank you so much for your kind words! We’re delighted to hear you had an amazing experience, and it’s an honour to have had the opportunity to serve you. We can’t wait to welcome you back soon!
Best regards,
CapoSpin Team
Reply from Capospin
¡Hola!
¡Muchísimas gracias por tus amables palabras!
Nos alegra enormemente saber que tuviste una experiencia increíble, y es un honor haber tenido la oportunidad de atenderte.
¡Estamos deseando darte la bienvenida nuevamente muy pronto!
Saludos cordiales,
Equipo de CapoSpin
Reply from Capospin
¡Hola Patricia!
Agradecemos mucho tu atento mensaje. Nos alegra saber que tuviste una experiencia positiva y nos sentimos honrados de haber sido parte de ella. ¡Esperamos verte pronto!
Saludos cordiales,
Equipo de CapoSpin
Reply from Capospin
Hello, Samuel!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
If you need assistance, please contact support@capospin.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
CapoSpin Team
Reply from Capospin
Hello, Aymen!
We regret to learn that your experience on our website did not meet your expectations. Please be assured that every case is reviewed with careful attention and handled individually. We are committed to operating in full compliance with our established terms and conditions, which we apply consistently and fairly.
Best regards,
CapoSpin Team
Reply from Capospin
Hi there, Ionela!
We truly appreciate your kind words! It means so much to us to hear you had a fantastic experience. It was a pleasure serving you, and we look forward to seeing you again soon!
Best regards,
CapoSpin Team
Reply from Capospin
Hello, Gloria!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
If you need any assistance, please contact support@capospin.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
CapoSpin Team
Reply from Capospin
Hello,
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our service and support.
Best Regards,
Capospin Team.
Thank you for your kind service Alice!!
Very professional and helpful!!
Reply from Capospin
Hi there,
Thank you for your wonderful feedback! We're so glad to hear that Alice was able to assist you. We truly appreciate your kind words and are happy to have you with us! 😊
Capospin Team.
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