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CAPO Reviews 3,576

•
TrustScore 4 out of 5

3.8

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 459 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising the quality of the clothing, with many appreciating the thickness and feel of the materials. The delivery service is also frequently highlighted as fast and efficient, with many orders arriving quickly. However, some people were dissatisfied with the customer service, mentioning issues with unhelpful responses, ignored inquiries, or problems with resolving missing items and delivery disputes. There were also occasional concerns about inconsistent sizing, with some items not matching the expected measurements or varying between products.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the high quality of... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of materials, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick and prompt... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise prompt delivery, with some receiving... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think the clothes look great and pretty trendy. I am a medium and over 13 Stone and the only issue I am having is that the clothing seems to be a bit on the larger side than the usually medium. How... See more

Rated 4 out of 5 stars

I’ve made about 5 purchases from Capo now and in the main I’m really pleased. The material always feels good quality, delivery is pretty quick and ordering is very easy. Like others, I have had some i... See more

Rated 4 out of 5 stars

Fairly new to Capo clothing. Site has a good variation of clothing. Check length of chinos though as although good quality I had to return as length was specified as 29" but actually 31". Would recomm... See more

Rated 3 out of 5 stars

I've bought two items from Capo, the cuff frayed on a full zip jumper after a few wears but I bought an overshirt which is really good quality. I contacted CS around returns for the full zip jump... See more

Company details

  1. Clothing Store
  2. Activewear Store
  3. Shoe Store

Written by the company

We aim to provide clothing that every wardrobe needs, 'the art of ruthless simplicity'. CAPO clothing and footwear is designed to provide the ultimate athletic fit, using the highest quality materials and workmanship to combine style, fitting and comfort. We aim to combine this with nothing but the highest levels of customer service from start to finish. To us you are more than just customers. ​​​​​ Our aim is to provide you with premium quality luxury fashion at affordable prices, while providing the best possible service we can in order to make your shopping experience with us as simple and secure as possible. SHIPPING INTERNATIONALLY. BUY NOW PAY LATER OPTIONS

Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Quality of the materials has always…

Quality of the materials has always been first class. But on this particular order I got myself 2 pairs of cargo pants in a size L. One of the pairs is definitely tighter than the other.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

CAPO Review

All items I've ever bought from CAPO are of very high quality and fit really nicely. The range is very modern and always being updated so there is something for all tastes. If ever I've needed to return items it's been done with no fuss and refunds or replacement items are sorted very quickly.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I have purchased from Capo many times and the quality of the clothes is first class at great prices. Delivery is always on time and the communication is second to none 👍

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

So many reasons not to want to keep…

So many reasons not to want to keep returning to this site, amazing quality in all range of clothing, from coats to over shirts hoodies t shirts jumpers and pants not one item I’ve received has let me down, wash perfectly and hold there shape, and as for the customer service it’s professional but very relaxed and friendly always reply to any questions and do everything they can to resolve any queries
Will continue to use this brand and shop with them

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Business.

Fabulous items, great quality and trendy. Sizes are accurate fit well. Items are always well packaged and received very quickly after placing the order. I like the personalised touch via text messages and emails and a loyalty scheme is always a great benefit,

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Delivered when promised

Delivered when promised, I have bought their over shirts in five different colours as well as other items, all have been exceptional value , spot on fit and design. As a slightly older man, it’s great that I can wear younger gear ( and be complimented) and look ‘on trend’ !! One of my go to brands , try them, you’ll be impressed

January 24, 2026
Unprompted review
Rated 3 out of 5 stars

Nice products but terrible customer…

Nice products but terrible customer service.

Should have had free delivery on an order and I sought a refund. Customer service did not understand my query properly and when I explained it I was simply ignored.

At this point I am a ‘gold’ customer, but given the above I’m not sure what that means. I’ll not be ordering again.

January 10, 2026
Unprompted review

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