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Review summary

Created with AI, based on recent reviews

Looking at 459 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising the quality of the clothing, with many appreciating the thickness and feel of the materials. The delivery service is also frequently highlighted as fast and efficient, with many orders arriving quickly. However, some people were dissatisfied with the customer service, mentioning issues with unhelpful responses, ignored inquiries, or problems with resolving missing items and delivery disputes. There were also occasional concerns about inconsistent sizing, with some items not matching the expected measurements or varying between products.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the high quality of... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of materials, with... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the quick and prompt... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise prompt delivery, with some receiving... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express significant dissatisfaction, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I think the clothes look great and pretty trendy. I am a medium and over 13 Stone and the only issue I am having is that the clothing seems to be a bit on the larger side than the usually medium. How... See more

Rated 4 out of 5 stars

I’ve made about 5 purchases from Capo now and in the main I’m really pleased. The material always feels good quality, delivery is pretty quick and ordering is very easy. Like others, I have had some i... See more

Rated 4 out of 5 stars

Fairly new to Capo clothing. Site has a good variation of clothing. Check length of chinos though as although good quality I had to return as length was specified as 29" but actually 31". Would recomm... See more

Rated 3 out of 5 stars

I've bought two items from Capo, the cuff frayed on a full zip jumper after a few wears but I bought an overshirt which is really good quality. I contacted CS around returns for the full zip jump... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Shoe Store

Written by the company

We aim to provide clothing that every wardrobe needs, 'the art of ruthless simplicity'. CAPO clothing and footwear is designed to provide the ultimate athletic fit, using the highest quality materials and workmanship to combine style, fitting and comfort. We aim to combine this with nothing but the highest levels of customer service from start to finish. To us you are more than just customers. ​​​​​ Our aim is to provide you with premium quality luxury fashion at affordable prices, while providing the best possible service we can in order to make your shopping experience with us as simple and secure as possible. SHIPPING INTERNATIONALLY. BUY NOW PAY LATER OPTIONS


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Mixed

I've bought two items from Capo, the cuff frayed on a full zip jumper after a few wears but I bought an overshirt which is really good quality.

I contacted CS around returns for the full zip jumper, but the process seemed archaic and I didn't proceed with it.

No issues with delivery.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Good stuff

Iv bought a couple of pairs of cargos and a T-shirt and they all look smart, feel nice, comfortable and are good quality.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

A growing quality brand

I’ve made about 5 purchases from Capo now and in the main I’m really pleased. The material always feels good quality, delivery is pretty quick and ordering is very easy. Like others, I have had some issues with inconsistent sizing which does force you to order more than you might need for sizing. That said, I do accept that paying £4.99 for returns is reasonable, this is a business that incurs costs to handle returned orders. It’s still considerably cheaper than paying parking in city centres and spending all day wading through shops! I would definitely recommend the brand forward to seeing a wider choice as the brand develops and grows.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Never had any problems with Capo at all. They make good quality clothing. Think most of my wardrobe is now Capo 😂 but can’t go wrong at all. Never had any issues with delivery or any of the clothing. No complaints at all from my end. Brilliant clothing line.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

I left a review on here two weeks ago…

I left a review on here two weeks ago stating I hadn’t had a refund for my missing item in that time. I have still not had any correspondence from CAPO. Funny thing was I had an email from them stating I was one of their most loyal customer. Unfortunately, that will never be the case again. As I would never ever deal with these people again their refund policy is a joke. I am not going to let this lie. I’m going to fight it as much as possible. I am now in the process of the citizens advice bureau I know it’s only £85. It’s more the principle that they think they can just take that money from me. This company is an absolute joke. I can guarantee they’ll come up with a comment saying they are looking into it which that’s what they’ve been saying from day one that’s two months ago. I will tell everybody and anyone to avoid their company.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I recently brought a slim fit polo neck…

I recently brought a slim fit polo neck top the sizing was good brilliant fit. Quality of the top is really good, good value for money for sure. The delivery time was exactly as it said. I will definitely be purchasing items off the site again.One very happy customer

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great company for a number of reasons

Over the last 6 months I've had to return items twice. There were issues with a straight forward return eg over the return timeframe (this was my fault over xmas) and a size which was was incorrect for my nephew. Each time the help I got was second to none. Great service.

That aside the quality of the clothing from CAPO is great, I would have no issues would recommending this company.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company - great customer service - quick, efficient, friendly! can't fault! and the products are top quality!! Would happily recommend to anyone!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great style, fair prices

Stylish range which seems to cut across the age groups. Easy to mix and match for a maximum wardrobe with minimal input. Returns process straightforward and discount via loyalty programme. Saw their clothes recently in an independent retailer and asked the owner about the brand as I had purchased a few items online previously. He told me they were a fast growing retail brand and they were always on trend.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Quality

I have now bought a number of items from CAPO (jeans,cargo pants, Shorts and tops)and all I can say is these guys know what they are doing. The quality is amazing and the style of clothing is second to none. I'm already planning my next purchase and as long as they keep doing what they are doing I won't need to look any further than CAPO for new clothing.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

The goods delivered are great quality

The goods delivered are great quality, the service was great and even the added touch of following up to see how it went and making the experience feel a little more personal, highly recommend

January 23, 2026
Unprompted review

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