Avoid this rogue company at all costs, only given 1 star as no option to leave any less...the other reviews say all there is say! Refusing to refund a lampshade which arrived damaged and bent, wrapped... See more
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Order never arrived, ordered through b&q marketplace, customer service is dire. Will never buy anything from this company again. Now waiting for refund. STAY AWAY FROM THIS USELESS COMPANY!
Fantastic experience with Caprican! I ordered some lighting and a rug, and the entire process was seamless. They kept me updated every step of the way, and my items arrived quickly and in perfect cond... See more
PLEASE DO NOT BUY absolute rubbish sent faulty Rotary line . Takes your money and will do nothing to help then wants you to pay £40 to return the 60cm Rotary line cost £39.99 B&q (DIY.COM) needs shoo... See more
Company details
Written by the company
Where you come first I Lighting, Rugs, Mats, Furniture, Garden, Kitchen, Bath with free UK mainland delivery. UK no.1 Homeware Ecommerce Retailer.
Contact info
14 MURIEL STREET, G78 1QB, GLASGOW, United Kingdom
- 07479608288
- admin@caprican.co.uk
- caprican.co.uk
1.7
Bad
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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PLEASE DO NOT BUY absolute rubbish sent…
PLEASE DO NOT BUY absolute rubbish sent faulty Rotary line .
Takes your money and will do nothing to help then wants you to pay £40 to return the 60cm Rotary line cost £39.99 B&q (DIY.COM) needs shooting letting sellers like this on there site disgusting on both sides please contact citizens advice and report them hopefully stop them selling.
July 16, 2024
Unprompted review
Poor customer service, poor delivery service etc.
Paid for next day delivery, took over a week to arrived. When it arrived it went to the billing address not the delivery address.
No one ever answers the phone so no point I trying.
Never use them again
June 16, 2024
Not good
Not good. Item ordered from B&Q. Had no idea it was coming from an external company up the other end of the country. The item sent out to me wasn’t what had been ordered and was huge. Was asked to send pictures (no option to do this through the form) and then to return said huge parcel back to the Glasgow address?! Instead I’ve taken it back to B&Q (great, petrol money for their mistake) and now refusing to refund until they receive it back from B&Q. It’s been going on for over a few weeks and I just want to forget about it!
June 11, 2024
Unprompted review
Bamboo fence screening was not the best…
Bamboo fence screening was not the best quality
Several broken pieces and the wire holding it together was also poor. I was replacing similar screening so I was expecting it to be better
February 23, 2024
5 Star service
5 Star service. I have never used Caprican before but was very impressed by the communication and customer service. I have received advice and suggestions and been kept up to date all the way though. My order was despatched and arrived safely all in tact.
All items now used and I would have no hesitation recommending this great business.
February 10, 2024
This company is a joke I had to ho pick…
This company is a joke I had to ho pick up My mums fencining and they were not very nice do not order from there
December 23, 2023
Paid for next day delivery but it was…
Paid for next day delivery but it was delivered a week later. Tried ringing company daily for long periods at a time but never any reply.
Would not recommend.Very disappointed with service. I haven't even been able to contact anyone to request a refund on the extra fees for non existent next day delivery.
October 12, 2023
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