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CAPSLOCK Reviews 101

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

An amazing journey filled with ups and downs! No matter what, this course WILL get you job ready. The tutors are very knowledgeable and ready to answer any question you throw at them, and there is als... See more

Company replied

Rated 2 out of 5 stars

Save your money and just study for certifications yourself. Don’t get me wrong, the tutors are great, they have great people skills, but the curriculum is just not good enough. I complet... See more

Company replied

Rated 5 out of 5 stars

I've been experiencing a lot of troubles with tuition fee financing. Sophie came to the rescue; she is competent and informed about how to handle the situation. She made an extra effort to resolv... See more

Company replied

Rated 5 out of 5 stars

Just want to thanks Nataliya for providing an impeccable service! She is very professional as well as passionate in what she does. She very Polite which I love most and never stop run out of idea's... See more

Company replied

Company details

  1. Career and Education Provider
  2. Educational Institution

About CAPSLOCK

Written by the company

CAPSLOCK Logo

Reskill in cyber security, launch your dream career

Become a Certified Cyber Security Practitioner in just 16 weeks! At CAPSLOCK, we provide award-winning education to equip you with the skills and knowledge to thrive in cyber security, regardless of your background or prior IT experience.

Learn more →

Flexible Learning Options

All classes are 100% online, live, and centered around Team-Based Learning (TBL) and Problem-Based Learning (PBL). This approach allows learners to work collaboratively in small teams to solve real-world cyber security challenges.

Comprehensive Support

Our support network includes career management resources, professional coaching, a mentoring program, and access to a vibrant community of cyber security professionals, all designed to help you succeed.


Contact info

4.2

Great

TrustScore 4 out of 5

101 reviews

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Rated 2 out of 5 stars

Save your money and just study for…

Save your money and just study for certifications yourself.

Don’t get me wrong, the tutors are great, they have great people skills, but the curriculum is just not good enough. I completed the course in October 2024. It’s all 5 minutes of teaching, and then 2 hours of endless Googling for the answers to put into a presentation with no direction and a few labs.

And I’ve left it this long to leave a review - I wanted to ‘trust the process’, give it a chance to get into cybersecurity, but nope nothing - applied for around 200 plus jobs. Rejection on every one, I think it’s down to that initial sift and having CAPSLOCK in the CV.

Did everything required to pass the course, did extra study outside of class, followed their CV structuring to pinpoint precision, but there is no weight behind the ‘CeCSP’ on a CV. I’ve taken it out of my CV, not mentioned CAPSLOCK at all and I get more recruiters calling me.

I really do think there are ‘planted people’ on the course, I see on LinkedIn these amazing reviews of what people studied on the session, and I think ‘when did that happen then? I don’t remember any of that??’

I wish I took up their offer of a refund when they offered it, albeit it was like half. I don’t think I’d be able to claim it back now after all this time.

Anyway, just my experience and I know I’m not the only one. Maybe it’s because I have some experience in cyber and networking and attending other online courses which taught me lot more. I just thought CAPSLOCK might help me into a cybersecurity profession as that’s how the course is sold.

October 8, 2025
Unprompted review
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Reply from CAPSLOCK

Hi Sam,

Thank you for sharing your experience. While we’re pleased to hear that you found our tutors supportive, we would like to address several points directly to ensure an accurate and fair representation of the programme.

Our curriculum is intentionally designed to reflect real cyber security practice, where independent research, analytical thinking, and documentation are essential skills. This approach has supported many learners in securing roles across the industry. We recognise that this style may not suit everyone, but it is not an indication of a lack of structure or direction.

Regarding your job search, we understand how challenging and discouraging it can be to apply widely without the outcomes you hoped for. While many graduates do progress into cyber security roles, hiring results can vary based on several factors, including prior experience, market conditions, technical depth, and CV positioning. Many of our graduates do secure cyber security roles, and our support framework is designed to enhance, not hinder, the job search process.

We also want to address your comment about “planted people” directly. All learner posts you see on LinkedIn are from genuine participants sharing their personal reflections. Experiences do differ, and while it’s completely valid that yours did not align with others, implying that others’ experiences are fabricated is not accurate.

With regard to refunds, we always uphold our policies and offer learners the option to exit early if they feel the programme isn’t the right fit. After the refund window has passed, we cannot retroactively process claims, which is why we encourage concerns to be raised at the time so we can take appropriate action.

We are sorry the programme did not align with what you expected, and we respect that every learner’s journey is different. If you would like to discuss your experience further or explore what additional support may still be available, we encourage you to contact us directly.

We take all feedback seriously and continuously review it to strengthen the experience for everyone.

Rated 5 out of 5 stars

Team based learning and transparency in sharing own thoughts and career support

The team based learning was great. It was fun and engaging working with my team mates. The company learning structure is well organized as they not only deliver though team based learning they also have options for self reflections and individual exams where we also get the opportunity to go through as a team which reflects how others are approving certains problems and solving them.

December 19, 2025
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Reply from CAPSLOCK

Hi Ishrak, thank you so much for the five-star review! It's great to hear how much you enjoyed the team‑based learning - collaboration is a huge part of the CAPSLOCK experience, and we're so pleased that it felt fun, engaging, and supportive.
We’re also glad you found the mix of team activities valuable. Seeing how others approach and solve problems is such an important part of developing real‑world cyber security skills. We look forward to keeping in touch with you and seeing where your cyber journey takes you!

Rated 5 out of 5 stars

6 month part time cohort

I completed the 6 month part time Cohort and it was an eye opener for sure but interesting!. The course is challenging as it covers the whole Cyber landscape area in terms of the different roles but also gives you a realistic view of what pressure could look like in a real-life works environment. The more you put in and work on extra things in your spare time, the more you will get out of this course. All the CAPSLOCK tutors were very helpful and supporting throughout with the whole experience being very memorable as I eagerly look forward to pursuing a career in Cyber security.

December 19, 2025
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Reply from CAPSLOCK

Hi Shah, thank you for your wonderful review. You’re absolutely right - the more you put in, the more you get out - and it’s wonderful to hear how committed you were throughout. Our tutors will be delighted to know that their support made a difference. Thank you again for your kind words and for being part of the CAPSLOCK community!

Rated 5 out of 5 stars

Great tutors

Great tutors, great teaching methods, I learnt so much and I didn't even realise what I knew until I knew it! The course is very intense but its so worth it!

December 19, 2025
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Reply from CAPSLOCK

Hi Sophie, thank you so much for your positive review! We're so glad you enjoyed your time on the course. We can't wait to keep in touch and see what you achieve next!

Rated 2 out of 5 stars

Got a job, yes — but the value didn’t match the price

I did get a job through CAPSLOCK’s connections, and I genuinely enjoy the GRC role I’m in now, so I can’t deny there was a positive outcome. But I left the course with serious misgivings, and I think it’s important to share them.

One of the big draws for me was the emphasis on certifications. In hindsight, I accept that I should have done more due diligence on their true industry weight. That said, the way they were presented was, in my view, misleading. The advertised certs are very much at the entry level, and now that I’m in the industry I’ve been told point blank how little they count for. They were made to sound like stepping stones with real heft, but the reality is different.

The course itself covered a lot of ground but often without much depth. “Width of an ocean and depth of a puddle” sums it up. We did plenty of labs, but those highlighted the limitations of the teaching staff. Penetration testing was the worst example: when we got stuck, the guidance was often little more than “try adding -sudo,” and if that didn’t work, that was the end of it. The tutors were supportive and approachable, but many were alumni themselves without the technical experience to guide us properly. They also promoted a “team-based learning” model. This had its benefits, but it only went so far; the quality of your learning was capped by your team’s expertise and the tutors’ own limitations.

Privately, I didn’t meet a single member of my cohort who felt fully satisfied by the end. Some were resigned to the fact they’d at least found jobs; others were bitterly disappointed. The public positivity didn’t match the private conversations, and I think the strong “family” culture CAPSLOCK pushes makes people reluctant to speak up. The career coaching reflected that same mix: the mental coaching was excellent, but other advice—like putting target roles onto CVs as if you already held them—struck me as misleading, even if the intent was just to bypass ATS filters.

Then there’s the cost. Around £9,500 upfront, or much more on an income-share agreement, feels far too high. Especially when so much of the real learning had to be done independently anyway. For that money, there are many other ways to build a stronger, more respected foundation.

One final observation: their domain is registered in the Ascension Islands and uses “.ac,” which at first glance looks academic but isn’t tied to academia. Make of that what you will.

In the end, I did land in a job I enjoy, and for that I’m grateful. But the lack of technical depth, the questionable marketing around certifications, and the overreliance on team-based learning left me feeling it wasn’t worth the cost. CAPSLOCK may open doors, but don’t be swayed too quickly by the statistics they’ll present. Looking at the LinkedIns of many from my cohort, the outcomes tell a more mixed story than the marketing suggests.

September 17, 2024
Unprompted review
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Reply from CAPSLOCK

Thank you for taking the time to share such a detailed review, and congratulations on your new GRC role.

We’re genuinely delighted to see you thriving in your cyber security career - supporting people through these transitions is at the heart of what CAPSLOCK aims to do.

We appreciate your honest feedback and are sorry to hear that some aspects of your experience didn’t fully meet your expectations. Your insights help us continue to improve our programme for future learners.

Regarding the domain name, “.ac” is a standard, globally available extension. While it doesn’t indicate academic status, we are a UK education provider accredited by recognised bodies, and we strive to be transparent about our status and registrations. We regularly review our domain names to ensure clarity for our learners.

We recognise that professional reskilling is a significant investment. Our goal is to ensure that this investment leads to meaningful career outcomes, as reflected in your own success and the experiences of many of our graduates.

Our approach to certifications has always been transparent. As well as the Ce-CSP, we provide entry-level certifications as an additional extra that are recognised stepping stones into the industry. We emphasise that the real differentiator is the blend of hands-on training, employer connections, and career support.

CAPSLOCK is designed as an intensive reskilling program, offering broad coverage of cybersecurity domains and practical, job-ready skills. Our tutors bring a mix of industry expertise and alumni experience, and we’ve found this combination to be one of the most powerful ways to facilitate learning and prepare learners for both technical and non-technical roles.

The team based learning approach is intentionally used to replicate workplace collaboration. Many employers value our graduates precisely because they leave CAPSLOCK with the ability to solve problems and think analytically — a skillset not always developed in traditional training.

Our careers team is dedicated to helping learners present their skills and experience effectively to employers. We focus on highlighting transferable skills in a way that resonates with hiring managers and supports successful job applications.

Thank you again for your feedback, if you would like to discuss your experience further please feel free to reach out. We wish you continued success in your new career.

The CAPSLOCK team :-)

Rated 5 out of 5 stars

Sophie To The Rescue..

I've been experiencing a lot of troubles with tuition fee financing. Sophie came to the rescue; she is competent and informed about how to handle the situation. She made an extra effort to resolve any concerns that the students had with their application. She is passionate about what she does and really polite, which I admire. She is a lifesaver and a true credit to CAPSLOCK. She deserves a pay rise. Thank you so much, Sophie, for being there when we needed you the most. Cheers"

Warm regards,
Mr. Frederick Castro

September 3, 2025
Unprompted review
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Reply from CAPSLOCK

Hi Frederick,

Thanks so much for your lovely review! We’re thrilled to hear Sophie was able to help and make things easier for you. She really does go the extra mile, and we’ll be sure to share your kind words with her. :-)

Rated 1 out of 5 stars

Facing Barriers: My Experience With Lack Of Disability Accessibility

What happened to me whilst studying at this provider will stay with me forever, but I will use it in my quest to ensure these businesses do better. Despite my disclosure of a disability at the start of the course, I was reminded of the persistent, systemic failure to treat people with disabilities with basic dignity and respect. Was that really too much to ask?

There were several members of the training team, I was gaslighted, belittled, ignored, made to feel invisible and unworthy, and my needs were dismissed as if they simply didn’t matter. The trauma I experienced silenced me for a long time to the point I even gaslighted myself. Was I the problem? No, Angela, you were NOT. They were. I was laying in my hospital bed with stroke symptoms and still determined to attend class, I did! I will no longer be silenced!

Those living with disabilities, who are neurodivergent, and anyone facing mental health challenges deserve more than lip serviced promises of “inclusion” yes, that old chestnut. We deserve to be listened to, believed, and treated as equals. Too often, organisations are quick to congratulate themselves on “diversity” while failing, and I was certainly failed by this training company, and I thoroughly enjoyed the cybersecurity domain as well.

Creating environments where everyone can succeed should have been their mantra. Instead, they withdrew me from the course, brushed me under the carpet, and ceased communication.

NEVER AGAIN....

*There was a Sikh lady, absolutely lovely a tutor and ex lecturer I believe. She absolutely was not involved in this behaviour, in fact she had a lot of empathy and understanding.

November 1, 2024
Unprompted review
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Reply from CAPSLOCK

Dear Angie,
Thank you for sharing your experience.

We are sorry to hear that your time on the course was distressing, and we recognise how deeply this has affected you. Your voice matters, and we appreciate you taking the time to provide your perspective.

We take all learner feedback seriously, particularly when it relates to accessibility and inclusion. We are committed to creating a learning environment where every individual is treated with respect and supported to succeed. We are very sorry that this was not how you experienced the programme.

While we do not recognise all aspects of your account, we want to acknowledge your feelings and reiterate that we did offer ongoing support during your time with us. This included the option to defer your place to a future cohort, and guidance to prioritise your health when you were unwell - including specific advice not to attend live sessions while in hospital.

These steps were taken in good faith, with the intention of supporting your recovery and future success - and are ones that we will continue to take for any learners who cannot continue with studies due to health or other personal circumstances.

As an accredited training provider, we are required to meet certain standards for engagement and attendance. These standards are in place to ensure learners can meet the demands of the course and progress into employment. While we strive to be flexible wherever possible, we also have a duty to apply these requirements consistently and fairly.

We are pleased to hear you had a positive experience with one of our tutors and will ensure your feedback is passed on.

We wish you all the best in your continued recovery and professional future.

Rated 5 out of 5 stars

JUST DO THE COURSE!!!

JUST DO THE COURSE!!!! you wont forget it honestly

July 18, 2025
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Reply from CAPSLOCK

Thanks for the review, Harry! We’re so happy to hear you found the course valuable!
Wishing you all the best as you take your next steps in cyber security :-)

Rated 5 out of 5 stars

TAKEN CARE OF…

Just want to thanks Nataliya for providing an impeccable service! She is very professional as well as passionate in what she does. She very Polite which I love most and never stop run out of idea's to sort things out. She very knowledgeable and very reassuring which make me feel comfortable in having this course. She is a true credit to CAPSLOCK. She deserve a pay rise. Cheers Nataliya.

Sincerely,
Frederick Castro

June 10, 2025
Unprompted review
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Reply from CAPSLOCK

Hi Frederick, thanks so much for your kind words! We’re thrilled to hear how much Nataliya’s support has meant to you—she truly is a credit to the team. We’ll be sure to pass on your lovely feedback. :-)

Rated 5 out of 5 stars

From Casino to Cyber

CAPSLOCK has truly changed my life. Coming from a completely different background, I never imagined I could break into cybersecurity - but the supportive coaches, hands-on learning, and team spirit made it possible. The course is intense, but it gave me confidence, skills, and direction. I’m so glad I took this step.

June 6, 2025
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Reply from CAPSLOCK

Hi Mina, thanks for sharing your experience — it’s great to hear how the course has helped you build confidence and direction in cyber security! :-)

Rated 5 out of 5 stars

The Best Experience

As a transwoman, I felt this course was perfect for me. They ensure people who will be with you are capable of accepting others no matter their skin colour, religion and gender. I felt safe since the 1st day of class. I was teamed up with amazing people. I understand now the world of cyber security like never before. This course catapulted me towards my truth calling. From business to technical capacity, CAPSLOCK successfully made me aware of all the things underlying the world of digital data.

June 6, 2025
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Reply from CAPSLOCK

Hi Rafa, thank you for your kind words. We're so glad you felt safe, supported, and able to thrive during your time with us. It’s brilliant to hear how the course helped you find your path in cyber security. :-)

Rated 5 out of 5 stars

Great experience and supportive…

Great experience and supportive community!

October 4, 2024
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Reply from CAPSLOCK

Hi Alex, we're so pleased you had a great experience on the course! We're looking forward to keeping in touch and watching your career take off :-)

Rated 5 out of 5 stars

Amazing course

All the tutors are hands on with helping you progress. I was offered a job as soon as I finished my course, unfortunately, I could not accept as I was traveling. The support afterwards is continuous which makes course unique. As they don’t just drop you afterwards like most courses. They help set you up for success

October 4, 2024
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Reply from CAPSLOCK

Hi Yusuf, thank you so much for your review! We're looking forward to keeping in touch with you and watching your career grow :-)

Rated 5 out of 5 stars

This course provides everything you…

This course provides everything you need to get started in cyber security. It’s felt more like a community. We have learnt so much and there’s tonnes of support available. I went through some challenging times but the tutors helped me stay on top of my learning. Provided excellent wellbeing support, careers support, were always available to answer questions. I couldn’t recommend this course enough and I’m grateful to have started my cyber journey with CAPSLOCK

October 4, 2024
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Reply from CAPSLOCK

Hi Ayesha, we're so pleased that you enjoyed your experience so much! Overcoming challenges is a testament to your hard work and determination. Thanks for being a great CAPSLOCK learner :-)

Rated 5 out of 5 stars

An amazing journey filled with ups and…

An amazing journey filled with ups and downs! No matter what, this course WILL get you job ready. The tutors are very knowledgeable and ready to answer any question you throw at them, and there is also lots of support available and the team does take into account any concerns you’re having along the way. If you’re interested into breaking into cyber this is definitely something you should look to get into.

October 3, 2024
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Reply from CAPSLOCK

Hi Saad, thanks so much for your review! We're so pleased you had such a fantastic experience with us and we look forward to keeping in touch with you :-)

Rated 5 out of 5 stars

"Exceptional Course Structure and Support: A CAPSLOCK Success Story"

The course is structured exceptionally well, offering immediate support that encompasses mental health resources and career transition advice. The team consistently goes above and beyond, providing assistance even after course completion. They are always just a message away, offering ongoing guidance and support to alumni. Continuous help with networking and job-hunting further demonstrates their commitment, driven by the dedicated efforts of the career teams. The tutors, founders, and administrative staff are truly outstanding. Well done, CAPSLOCK!

September 10, 2024
Unprompted review
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Reply from CAPSLOCK

Hi Shahzad, thanks so much for your amazing review! We're so pleased that you have enjoyed your CAPSLOCK experience and we look forward to keeping in touch with you to watch your career grow! :-)

Rated 5 out of 5 stars

Comprehensive

Comprehensive, fun, and lots of support offered alongside the content of the course. Nothing quite like it, even better than most academic courses.
From the tutors' professionalism and knowledge, careers team insights assistance and weekly information sessions with guests, industry mentoring, coaching and wellbeing, structure and depth of the course, the commentary and periodic drop-ins by the founders, I CANNOT recommend CAPSLOCK highly enough!
Very pleased to have studied with, and graduated from, the Ce-CSP with CAPSLOCK. I now feel more informed and confident in qualifying and hunting for my desired career path development.

August 30, 2024
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Reply from CAPSLOCK

Hi Jermaine, thank you so much for your review. We really enjoyed having you with us on the course and look forward to seeing how your cyber journey takes off :-)

Rated 5 out of 5 stars

Great bootcamp experience with helpful…

Great bootcamp experience with helpful mentors, tutors, careers advisors to help you on your journey!

August 30, 2024
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Reply from CAPSLOCK

Hi Christina, thank you so much for your review! We're so pleased your enjoyed your CAPSLOCK experience and can't wait to see where your cyber career takes you!

Rated 5 out of 5 stars

Life Changing

CAPSLOCK made it possible for me to start a career in cybersecurity. It was an amazing experience. The support they give is incredible, and it continues even after the course has finished. Attending CAPSLOCK is not a guarantee that you will find a job in cybersecurity -- you will still need to put in the work. But it gives a fantastic foundation for starting a new career in a fast-paced and exciting field.

July 27, 2024
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Reply from CAPSLOCK

Hi Elizabeth, we're so pleased that you had a fantastic experience with CAPSLOCK! We're looking forward to keeping in touch and seeing where your cyber journey takes you next :-) thank you for all of your hard work!

Rated 5 out of 5 stars

Being a relative newcomer to cyber…

Being a relative newcomer to cyber security, the Capslock boot camp has given a broad knowledge, meaning I can now go on and strengthen my learning. The course was very informative, the lecturers were fantastic and very helpful.

June 14, 2024
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Reply from CAPSLOCK

Hi Chris, thank you for your feedback. It was great to have you on the course and we look forward to seeing your cyber career grow from strength to strength! Wishing you all the best.

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