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2.6
4 reviews
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I've been trying to contact customer service for months, but no one responds to my chat messages or emails.
I want to unsubscribe, but there's no way to do it from the app, and if they don't respond, I don't know how to do it.
Terrible customer service!!
Absolutely to avoid! Legalized scam.
I used Captaina Seller Tool for Amazon for a few months and I can confidently say it's a scandalous and fraudulent service. As soon as I tried to cancel my subscription, I discovered that there is no way to do it independently. Everything is designed to trap you.
I contacted their so-called "customer service"multiple times, both via email and chat, and no one ever responded. A total lack of professionalism and transparency.
Meanwhile, they keep charging my credit card, even after I attempted to cancel the service. The only solution will be to block my card to stop these **thieves**.
This is not just poor service: it’s a legalized scam targeting users. Stay away from this app, don’t make the same mistake I did. This should be reported to the proper authorities.
Horrible.
It's given me incorrect data over and over again.
I've asked to cancel the membership at least 3 times, in which they've continuously asked me to downgrade.
THERE IS NO MEMBERSHIP CANCELLATION BUTTON!!!!
I've made it very clear in all communications that I wanted to cancel my membership.
This is a scam.
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