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Captain Jack's Seafood Locker Reviews 861

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TrustScore 5 out of 5

5.0

Restaurants & Bars
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Rated 5 out of 5 stars

We were impressed with our first purchase from Capt. Jacks. Great customer service, got email to make us aware of the product we were waiting for, fast shipment. My only constructive comment would... See more

Rated 5 out of 5 stars

Best crab I‘ve ever had!! Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the rec... See more

Rated 5 out of 5 stars

We have been ordering from Captain Jack's for a few years now and can honestly say they are a top notch operation. We have only had one issue where the shipment was late (not their fault) and they too... See more

Rated 5 out of 5 stars

Web Site / Ease of Ordering: 5 Stars Packaging: 4 Stars Quality / Taste: 5 Stars Value: 5 Stars Ordered king crab legs from Captain Jack's Seafood Locker. The legs were clean,whole, and lar... See more

Company details

  1. Restaurants & Bars

Information provided by various external sources

Captain Jack's Seafood Locker has been locally owned and operated in Seward, Alaska for over 15 years. Captain Jack's started as a small packaging and shipping facility for sport-caught fish. Soon we recognized the demand for premium Alaskan fish and seafood by consumers around the United States. We began cultivating sources for the highest quality wild seafood Alaska has to offer. We work with select local fishing families who care about the quality of their wild Alaskan seafood products as much as we do.

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5.0

Excellent

TrustScore 5 out of 5

861 reviews

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Rated 5 out of 5 stars

Best crab I‘ve ever had!! However...

Best crab I‘ve ever had!!

Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the recent decline in quality of some kinds of seafood, specifically those which can be bought frozen.

Anyways, I definitely recommend the place!

August 18, 2019
Unprompted review
Rated 5 out of 5 stars

Our order arrived promptly.

Our order arrived promptly and well packaged; just as advertised. We have used Capt Jack's several times for on line orders as well as when in Seward fishing with Alaska saltwater Lodge and tours. We'll continue to use them in the future.

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

excellent service

excellent service, great products, fast shipment, everything taste great, looking forward to purchasing again.

April 22, 2018
Unprompted review
Rated 5 out of 5 stars

We usually get the halibut and we have…

We usually get the halibut and we have never been disappointed. The website is so easy to navigate, the service is amazing, and the fish is crazy good and versatile. We will probably branch out to other kinds of seafood from Jacks but for now, we truly enjoy the halibut.

April 22, 2018
Unprompted review
Rated 3 out of 5 stars

Semi frozen fish not good. Nor any offer of compensation.

My $200 plus order of fish came late and some of the hslibut was semi defrosted. I did receive a call from Captain Jacks. I was in effect told don’t worry.

No offer of adjustment to cost of the order nor was a discount on any future order offered. I have been a loyal customer in the past. Not sure about my loyalty going forward.

April 21, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Halibut!

Excellent halibut! Easy to order and it arrived on time, still frozen. We are always very happy with Captain Jack’s seafood and service.

April 21, 2018
Unprompted review

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