CaptainU Reviews 47

TrustScore 2 out of 5

1.9

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Rated 2 out of 5 stars

I think my daughter is probably too young for her CaptainU account to be effective. She doesn't have an ACT score, yet, for example. And she's only just now accumulating high school video footage t... See more

Company replied

Rated 5 out of 5 stars

I have been using the captainU website for a few months now and I am very impressed. I have been invited to many camps and am on multiple tournament teams. I am currently a freshman and can't wait to... See more

Company replied

Rated 1 out of 5 stars

I never signed up for this and it's been several years since my kids played any sports. I still get emails even after unsubscribing SEVEN (7) different times. I finally contacted their Customer Serv... See more

Rated 1 out of 5 stars

This site is unreliable and wholly inaccurate. Case in point. My Daughter's account says she has been added by a school to their recruiting list. However we got an email from them 2 months ago saying... See more

Company details

  1. College
  2. Software Company

Written by the company

More than 3 million athletes have used CaptainU and we've helped athletes make the team at Division I giants, small, highly selective DIII colleges, and everything in between, including Canadian Interuniversity Schools, NAIA schools and Junior Colleges.  Go to captainu.com to setup your profile and get started!


Contact info

1.9

Poor

TrustScore 2 out of 5

47 reviews

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Rated 1 out of 5 stars

Total BS money grab

Total BS money grab. My son has been out of junior hockey for four years and this site says 2 coaches are interested and 5 have seen him recently. And that with covid preventing him from even playing. This site was dishonest when my sonbolayed and is proven itself even more so now. I am betting it will go under or morph into a new online scam under a new name. Do not trust this site and spend a penny.

October 31, 2021
Unprompted review
Rated 1 out of 5 stars

I have tried to cancel my subscription…

I have tried to cancel my subscription and got charged again. My son is out of school. I had to cancel my credit card because I have tried to call to get this cancelled and nobody will answer. This better not show up on my new credit card.

September 28, 2021
Unprompted review
Rated 1 out of 5 stars

Could be a scam...not sure...don't trust it.

Although I have doubts about any value from this at all, I can't even log in. I just get error messages stating "too many redirects." It doesn't matter whether I'm on my iPhone or PC, it's just a poor platform.

Has anyone ever heard of this being legitimately beneficial to an athlete?

June 4, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service. Cancelled it 2 monthes ago and we are still being charged. Keep getting same response that they sent email to that department and waiting on response. Do not do this service.

November 14, 2020
Unprompted review
Rated 1 out of 5 stars

Double-charged! No cust serv response

Signed up two weeks ago and was immediately charged twice. Email response stated refund department was looking into it snd I’d receive response. Shouldn’t take two weeks. I hate auto-pay subscriptions. This is making me more leery of this site

November 12, 2020
Unprompted review
Rated 1 out of 5 stars

This really isn't a service. It's paid camp invites.

This service is just terrible. There are no college coaches on this service. It's just a way to get people to pay for camp invites. Don't waste your money, especially for baseball. This business needs to shut down.

September 15, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hey Dave,
We are sorry to hear you did not have a great experience with CaptainU. There are thousands of college coaches using CaptainU today to find athletes and build great college teams. We would like to follow up with you to see how we could make your experience better. Let us know the best way to get in contact with you.
Thank you,
CaptainU

Rated 5 out of 5 stars

captain u help us to find good…

captain u help us to find good basketball colleges team easily without struggling too much

February 25, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Axel - Thank you for the positive feedback. We're so glad to hear that CaptainU has helped you with the recruiting process!

Rated 3 out of 5 stars

CaptainU

Used CaptainU to assist in the college recruit of my son. Great, simple , program to help your athlete start the recruitment process.

February 20, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Eric - Thank you for the great feedback!

Rated 5 out of 5 stars

user friendly platform and obviously a…

user friendly platform and obviously a track record of success for coaches because I get a lot of interest from coaches using this platform.

February 20, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Cole - Thank you for the positive feedback. We're so glad to hear you're getting noticed by college coaches using CaptainU!

Rated 5 out of 5 stars

Great support

Great support! This platform makes it easy to connect with college coaches.

February 19, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Lyee - Thank you for the positive feedback of our Support team!

Rated 5 out of 5 stars

I have been using the captainU website…

I have been using the captainU website for a few months now and I am very impressed. I have been invited to many camps and am on multiple tournament teams. I am currently a freshman and can't wait to see what captainU has to offer in the future.

February 19, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Wesley - Thank you for the feedback! Freshman year is the perfect time to start building out your recruiting resume with CaptainU (you're on the right track!)

Rated 5 out of 5 stars

CaptainU has been very helpful with…

CaptainU has been very helpful with everything, it has made things easier for me to do.

February 19, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Brianna - Thank you for the awesome feedback. We're so glad CaptainU has made things easier for you!

Rated 4 out of 5 stars

I'm not able to see my video.

February 13, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Greg - I'm sorry to hear you're having trouble seeing your video! Please contact our Support team at help@captainu.com so they can assist you with the issue.

Rated 3 out of 5 stars

Price is steep.

February 12, 2020
Unprompted review
CaptainU logo

Reply from CaptainU

Hi Tristan - Thank you for your feedback. CaptainU has upgrade plans as low as $19.99 per month. If you need any assistance or have any questions about our plans, please contact our Support team at help@captainu.com.

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