CARDER 

Do not respond to emails or help customers in any way. I am starting to think the website might be a scam and the whole business actually does not exist, if not then they at least do not act like the business exists. It is not possible for them to work every day 9-15cet and promise to respond to emails on their support address within 48 hours, but after I have written 15 emails to both their support and their information email address, I am met with complete silence and negligence, as if talking to a wall. It really does not seem that hard to me, I have been emailing them multiple times a day for a week now and they continue ignoring me which leads me to the idea that they do not have an employed customer support correspondent. It would not be possible for them to have employees and still not be able to respond to an email in 200+(sounds dramatic, however I am not even exaggerating) hours when they claim they will do it within 48. Now I do not have the product, I do not have my money, and I do not even have a simple response. Treating someone so much younger than them who lead extremely understanding, patient, and professional approach, in such a disregarding, neglectful, straight up pathetic way is ridiculous. I am an extremely supportive and empathic person so for me to decide to go and write a review like this, it really just shows how they crossed every possible boundary. I literally cried over this because I am doing my utmost best to try and handle this situation maturely and on my own, and I don’t even get one proper response, or someone to read my emails. Offensive and ugly behaviour.

Great product quality and customer service

Everything was great. I‘ve bought a bracelet and i am super happy with it! The service was also great.

Good customer support and good quality product

Bracelet was of good quality and nice to wear. Customer service responded very fast and was very helpful.

fast reply, and they're willing to send me a new product

This company has good products and provides good service. But with my last order there was 1 item missing.

Let’s see how good really the service is.

Very nice jewelery and very good customer service! Reaction time is quick and adequate help is offered! Glad to have bought products here!

I had an issue with my order and CARDER fixed it very quickly! The people from the helpdesk respond fast and are friendly and understanding.

Ik had een probleem met mijn bestelling en CARDER heeft het snel geregeld! De helpdeskmedewerkers reageren snel en zijn vriendelijk en begripvol.

Good quality jewellery and great service! Really in love with my necklace I bought at Carder. Highly recommend Carder for all the jewellery lovers around the world!!

I ordered the rope chain with a thickness of 3 mm (18K gold). The thickness was slightly thicker than expected but really beautiful. I am very satisfied with the necklace. The color is very beautiful and the length is perfect. The quality also looks very good and it looks authentic.

I like the way the bracelets look, and the quality aswell.

The necklace from CARDER Amsterdam is so Great! The quality is good and i can highly recommend this website. Just Perfect.

Super quick response to my email,
Incorrect item delivered and they shipped the correct one Free of Charge.

Very helpful and great Customer Service!

The Support was very helpful and it was very fast !

There was a problem with my bracelet. I have send them a message and they fixed everything

Initially received an empty box. After nice, quick and easy communication with the costumer support the problem was immediatly solved. Would definetly recommend.

Good service, friendly and quick responses.