I ordered from this website and i have not received any tracking information on my order and have emailed them repeatedly with no reply. They are fraudulently including the Trustpilot logo on their we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have bought several jewels from this brand (river pearls bracelet, pearls necklace, think silver rope bracelet) The delivery was super quick. The pieces look like what it’s shown on their website... See more
I had an issue with my order and CARDER fixed it very quickly! The people from the helpdesk respond fast and are friendly and understanding. Ik had een probleem met mijn bestelling en CARDER heeft... See more
I ordered from CARDER on 23 September 2025. The items didn’t meet my expectations, and they offered a 50% partial refund, which I accepted. Here’s the timeline of what followed: - 23 S... See more
Company replied
Company details
Written by the company
Elegant and timeless pieces. Delivered Globally
Contact info
Netherlands
- car-der.com
Breach of guidelines
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service, Rehman. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service, Rehman. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
Not delivering orders
Not delivering orders
I ordered a chain for 100€ 2 months ago. Still haven’t got it, and cant get in touch with their customerservice e-mail
January 18, 2025
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service, Rehman. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
Perfect Gift idea!
Looks exactly like the pictures and is perfect for presents. I bought it for my boyfriend and he loved it too! Also the customer service is really quick to answer and very forward coming! 10/10
January 8, 2025
Unprompted review
Very helpful and kind customer service…
Very helpful and kind customer service when they helped me with an exchange for a bracelet because it wasn’t the right size. That was no problem at all.
January 12, 2025
Unprompted review
Carder Amsterdam is one of my favorite…
Carder Amsterdam is one of my favorite store. They have amazing and beautiful items for men. Their service is amazing as well. I received a bracelet that was broken and they offered me a new one. Thank you for the great service
January 10, 2025
Unprompted review
These chains are pretty good
These chains are pretty good. I have bin with them true salt water, sant, swimming pools and mud and it keeps the color and didn’t got green neck of it
February 15, 2024
Unprompted review
I love my new bracelet
I love my new bracelet. Post-sale support is also very good and agile.
December 30, 2024
Unprompted review
Scam .
I ordered a gift that was supposed to arrive in 2 days, it arrived after more than a month, literally badly packed and without any box as it should have been in addition to no longer serving the product.
November 7, 2024
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service, Valentin. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
Really good and helpful support
Really good and helpful support. Got a new chain delivered for free, after one was broken in the first delivery. Well done.
December 16, 2024
Unprompted review
Dont buy anything there
Dont buy anything there, it is an scam, they supposed to give your product in a 1-2 day and I stay more than 2 weeks, they told me that they gave me the product the 4th december and it is fake, I contact them and they told me again that the order is in process, they only drizzy me and the product never arrives.
December 4, 2024
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
SCAM Company! Avoid!
SCAM!! Avoid this company!
Not possible to reach out to them.
They confirmed a refund for returned product in the beginning, but then, no answer/follow up for weeks…
Stay away from that company!
One year After they are reaching out to me haha their strategy now to get rid off all negative comments!?
December 4, 2024
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
Scam!!!
Scam!!!
Ordered something in oktober and they have taken the money without sending anything! Not replying to emails! Don’t buy here it’s huge scam site.
December 1, 2024
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service, Andreas. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
scam page
scam page, i ordered a chain, bracelet and ring at the beginning of october and still havent received anything. they havent been replying to emails, then at some point said there would be a refund issued within 10 days but it never came and they never replied to emails again
November 11, 2024
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
This company is a scam and please no…
This company is a scam and please no one order from them , I ordered from the on the 6th of Nov which till now 24 days exactly to wait for my order and more than that I have been waiting for them for a while to answer my emails , I paid around 193£ and I'm telling them either to send my goods or just give me my money back but they are not responding even to my emails , I don't recommend anyone to order from the with is service I paid on the 6th and till now it says that my order status is Unfulfilled, I have all the evidence for this review if needed but this company is a total scam
November 6, 2024
Unprompted review
Reply from CARDER
We're truly sorry to hear that you're not satisfied with our service, Mahmoud. We'd love the opportunity to make things right. Please send us an email (support@car-der.com) with the subject line 'CARDER Trustpilot (order number)' so we can resolve this for you immediately.
We appreciate your feedback and look forward to hearing from you soon.
Great shop
Great experience ! Speedy delivery and great quality chains !
Highly recommend :)
November 14, 2024
Unprompted review
Very fast reply
November 15, 2024
Unprompted review
Very satisfied
I bought 3 Bracelets 2 months ago i'm very satisfied about the products! Just recently one of them broke i don't know what happend but i contacted them and they helped me further in no time!
November 15, 2024
Unprompted review
I have made a great experience
I have made a great experience. My peal bracelett has changed his color then i writed the carder Team and became a new one.
October 31, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.