Car Parts Reviews 

80
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Used this company a couple of times and find them excellent. Top brand aftermarket parts for about 25% cheaper than motor factors in Ireland. One one occasion a brake vacuum pump failed after 6 months... See more

Rated 1 out of 5 stars

ECPS Group to avoid at all cost. Found them in global online car spareparts portal, was told by a lady from Poland to deal direct with them for "better deals", Big Mistake! Unreliable/ Dishonest/ Unet... See more

Rated 3 out of 5 stars

When it came to refund after cancelling two orders within hours of order as seemed to be the wrong part the process went smoothly although, having read the reviews of the parent Autodoc.de on various... See more

Rated 4 out of 5 stars

As regards my order and delivery I can't complain. Everything worked out fine. Item (a wire connection for headlight of my VW Touareg) was original and worked perfectly. Delivery arrived even one day... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Quality car parts and accessories at discount prices! Over 300.000 car parts for every make and model! Car parts, catalyst & accessories


Contact info

3.3

Average

TrustScore 3.5 out of 5

80 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(80)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Best avoiding this vendor unless you definitely know that the parts will fit.

Wouldn't take return of unopened car parts because it was a few days after 30 day returns. The parts were unopened because their system said they'd fit but they were completely wrong for the car. Obvious they weren't going to fit even without opening the packaging. Their response... 'tough'... and they've no plans to update their system with accurate information. So don't trust their recommended parts system, don't expect returns if the parts don't fit. Best avoiding this vendor unless you definitely know that the parts will fit.

October 29, 2019
Unprompted review
Rated 3 out of 5 stars

Ordered drivers side mirror cover for…

Ordered drivers side mirror cover for nissan quashqai ..everything went smoothly and quick but when i recieved it it was passenger side ...doesnt say on invoice which side was ordered/delivered ..so overall it was ok but ordering online can cause this mistake but should be made clearer for what was ordered

March 27, 2019
Unprompted review
Rated 1 out of 5 stars

Ordered 2 items only 1 delivered .

Ordered 2 items only 1 delivered .
After numerous emails and promise of dispatch 5 weeks later nothing has arrived . Impossible to get through to on phone and customer service on email is extremely poor . They are unable to inform me when a 5l bottle of engine oil will be dispatched nor have they offered a refund . Needless to say they will not be getting my business again.

March 20, 2019
Unprompted review
Rated 1 out of 5 stars

No refund on return

Purchased a breather valve for my audi, unfortunately, it didn’t fit my car. Asked for the refund on return, received a reply saying that they can’t process me a refund, because the part has already been fitted and used, even though it hasn’t... Car didn’t even start after trying to fit it in. If you’ll order from this company make sure that you’re ordering the right part, because you will never receive a refund and will be stuck with useless part.

February 25, 2019
Unprompted review
Rated 4 out of 5 stars

Very happy with the purchase

Very happy with the purchase. Shop has one of the best parts search engines I have come across, with whole database of item PNs what makes finding correct parts simple and easy.

November 14, 2018
Unprompted review
Rated 5 out of 5 stars

Great service!!!

Great service. Spoke to a parts adviser and they advised me of the part I required. I ordered the part and it arrived within a week. Good prices on the parts too, as I was quoted a lot more elsewhere. The parts I have purchased from this website, have done a satisfactory job, very happy with the service, would use again.

July 21, 2018
Unprompted review
Rated 1 out of 5 stars

CUSTOMER SERVICE DOSNT NOT EXIST.

CUSTOMER SERVICE DOSNT NOT EXIST.
Order it 3 Items Post me only 2 Items and I got only 1 Item the secound Item was dispatched from other warehause. Ofcourse delivered on wrong Address.I try to contact car-parts.ie but there are not answer.WORST WEBSITE EVER !

May 15, 2018
Unprompted review
Rated 5 out of 5 stars

Great Company

Very fast delivery, tracked from door to door. Great company supplying a very good range of products at very good prices

April 6, 2018
Unprompted review

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