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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and well-organized approach to car transportation and delivery. Reviewers are particularly impressed with the excellent communication, prompt delivery times, and the smooth user experience from start to finish. However, some customers also noted that while the service was generally excellent, there were occasional issues, such as a car arriving with road dirt due to a leaky enclosed trailer, which was not expected given the type of service paid for.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team members, such as Luke,... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and efficiency of the... See more

Delivery service

Customers express high satisfaction with the delivery service. Many reviewers highlight the excellent... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention that... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Andy at Car Team was fantastic from start to finish. Contacted me the night before to introduce himself and give me an idea of likely drop of time based on his job schedule for the day of delivery. As... See more

Rated 5 out of 5 stars

I had two cars transported from the North West down to Essex, and the whole process was totally trouble free. Andy and Guy were very prompt on collection , and very personable , and went about the t... See more

Rated 5 out of 5 stars

Jaycy from Car Team has done a phenomenal job for us. What a pleasure to speak to and do business with. From start to finish, there was amazing communication and detailed photographs on appraisal. Tha... See more

Rated 5 out of 5 stars

Luke was really efficient at delivering my new car. Relatively early delivery (to say he had to drive all the way to central Scotland from the north west), even went out of his way to take it to the c... See more


Company details

  1. Transportation Service

Written by the company

At Carteam, we specialise in providing safe, reliable, and efficient vehicle transportation services, at affordable prices. Our team have huge experience in the industry and a well established business background. We have built a reputation for excellence in customer service and attention to detail, working with some of the biggest manufacturers in the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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Rated 5 out of 5 stars

Luke, fantastic guy

Luke was fantastic today. I requested the delivery as earlier as possible in the morning and he made it. Very friendly lad.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Car Pick Up

What a great experience with car team, and Darren especially, he was the guy who collected my car. Darren was polite, professional and knowledgeable. He answered all the questions I had and put me at ease about the process.
Everything went so smoothly, I could not of been happier!
Great experience all round.
Thank you!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Andy was excellent

Andy was excellent. Delivered a car for me that had been picked up from Scotland on a bank holiday, stored overnight in Manchester and was with me in Ascot by 9:40am the day after the bank holiday, hours before I thought I would be able to receive the car. He also called in some small issues with the car to the Porsche dealer to support my later comms with them. Really a faultless service.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Luke

Great service from Luke today. Got a call in the morning with expected time to collect car and he arrived on time. He quickly checked and car informed buyer to complete transaction. Highly recommended.

April 8, 2026
Unprompted review

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