Our car had been damaged in an accident and after receiving a cash pay out from the other party's insurers we needed to sell that damaged vehicle. We received great service from very helpful and frien... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very quick and easy process, quote was the best I had from any company, booked collection in for the following morning. Driver, Shaun, called an hour before he was due and turned up right on time, exp... See more
Everything went smoothly from getting an online quote to booking a slot for my car to be picked up, The collection driver turned up on time and was polite and friendly and the money was in my bank be... See more
Fab service put in scrap my car on google tried a few that said instant quotes but then wanted phone no. And email to retrieve, these guys just reg and post code instant price, then once accepted I fi... See more
Company details
About Car.co.uk
Written by the company
At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.
Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.
Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.
At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.
Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.
Selling your car to car.co.uk couldn't be easier!
Written by the company
- Step1. Enter your registration and postcode.
- We'll generate an instant valuation in under 20 seconds.
- Step 2. Choose a collection date & time to suit you.
- We offer same day next day collections, or book any day up to two weeks in advance.
- Step 3. FREE collection & great communication
- On the day of collection our driver will notify you when they’re on their way and when they have arrived.
- Step 4. Instant payment
- Once the car is loaded on the truck, we'll pay you immediately.
- At car.co.uk we're committed to keeping things simple and honest for our customers.
- Price guarantee
- If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
- Fast and free collection
- Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
- Instant payment
- We'll pay you instantly into your bank account.
- No hidden fees
- Transparent pricing from start to finish—no hidden fees or unexpected charges.
Earn £20 for every referral
Unlimited earning potential
At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!
Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!
Selling your car has never been this rewarding. Start earning with car.co.uk today!
Contact info
5 Parkgate, 117 Liverpool Road, PR4 5AA, Preston, United Kingdom
- 01772 900 000
- help@car.co.uk
- car.co.uk
A pick up that won't let you down
4.8
Excellent
16K reviews
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Time conscious and professional in…
Time conscious and professional in conduct and service.
April 15, 2026
This is the second time I have used…
This is the second time I have used this company and I found them to be reliable and fair. Money was transferred quickly and the driver was friendly and efficient.
April 17, 2026
Unprompted review
The whole process is very easy and…
The whole process is very easy and satisfactory, hassle-free, seeing quotation instantly. The offer was good as well, better than a lot of sites.
April 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delayed pickup
Was given a time frame between 12 and 1700 to be told in the afternoon it would be 100 hours all fine but not to show up till 18.10 other than that it was all good ,speedy payout
April 16, 2026
Reply from Car.co.uk
Hi Andrew,
Thanks for taking the time to leave a review. We’re really glad to hear the payout side of things hit the mark, but we totally get how the pickup delay took the shine off the experience. That kind of waiting around is never the vibe we want for anyone.
Your feedback’s super helpful, it gives us a nudge to tighten things up so the timing feels smoother and more predictable next time. We want the whole journey to feel easy from start to finish, not just the ending.
If you ever decide to use us again, we’ll be ready to give you the seamless, stress‑free experience you should’ve had this time. Thanks again for sticking with it and sharing your thoughts.
Kind regards,
Car.co.uk
Fantastic experience
The experience was fantastic from start to finish. You are indeed the best.
April 16, 2026
Very easy and smooth service
Very easy and smooth service. And very friendly customer service plus driver who collect it. And price was unbeatable compared with other companies. 🌟🌟🌟🌟🌟
April 16, 2026
Unprompted review
Easy service from start to finish
Easy service from start to finish. Cant recommend them enough. Thanks again!
April 16, 2026
Brilliant service would highly…
Brilliant service would highly recommend, polite staff phoned when they said they would and harry that picked up the car was very friendly and helpful,
April 16, 2026
All went very smoothly would suggest…
All went very smoothly would suggest they give an option so when booking online you have the option to provide a little more detail on vehicle they are picking up but apart from that arrived on time with plenty of notice , All good.
April 15, 2026
Unprompted review
The whole process from start to finish…
The whole process from start to finish was effortless; the person who collected my old car helped explain what I needed to do with regard to contacting DVLA. He was polite.
April 13, 2026
Everything was properly arranged
Everything was properly arranged. Service, payment and price
April 15, 2026
Amazing start to finish
Amazing start to finish
Turned up on the agreed date, payment made within minutes of them arriving and then the v5c was changed within the hour.
Thank you.
April 15, 2026
Turned up on time
Turned up on time, friendly service. Money paid into account 3 days later.
April 10, 2026
Didn’t stick to Agreed Price Even Though no Changes made
I put in my car details online and was offered a price that I accepted and arranged a Collection date.
I was then sent a text message asking me to follow a link to complete questions about the vehicle which I answered. Upon submitting this confirmation the price actually went up by £120 so I was thrilled with this.
The evening before pick up I was called and told that I would not be getting the original price offered and was offered nearly £250 less than was promised. I couldn’t understand this as nothing had changed since my online submission.
I told them to cancel the deal as I felt like I was being conned into accepting a much lower price than was originally offered at the last minute. When I queried why the price had changed dramatically for no good reason I was just told that the original price was an automated price online and that they could not pay this for my car.
Went on a competitors site and was given a no quibble price that was higher than car.co.uk and they paid me instantly without even seeing the car.
I would not use this company as my experience with them has been wholly negative and they completely wasted my time.
April 14, 2026
Unprompted review
Reply from Car.co.uk
Hello David,
We’re truly sorry to hear you had a negative experience.
The price needed to be changed due to the specifics of the vehicle, but it seems this was not clearly explained to you.
Your feedback is appreciated and will be used to improve how we communicate price changes more clearly, when they occur.
Thanks again,
Car.co.uk
Customer service is non existent
Sold my car through these, the driver came to collect and accidentally took the entire v5c. I now cannot cancel my tax or register my car sold. I contacted car.co.uk for help and they have ignored me. Emailed 3 times and requested a call back, heard nothing.
March 27, 2026
Unprompted review
Reply from Car.co.uk
Hello Liam,
Thanks for taking the time to leave a review, we’re really sorry to hear you’ve felt left in the dark. That’s definitely not the experience we aim to provide.
Just to reassure you, once your car is collected, it’s processed and safely destroyed, and the DVLA are automatically notified as part of that process.
This means you don’t need to contact them or worry about cancelling the tax or registering the sale — it’s all taken care of in the background.
Regarding the V5C, we understand how concerning it can feel if it’s been taken in full, but please rest assured it won’t cause any issues on your end given the above.
If there’s any money still owing to you, that will be sent out via cheque through Royal Mail.
Thanks again for your review.
The car.co.uk Team
Excellent service
Excellent service. Fair price paid. Immediate payment to bank.
Driver Paul went above and beyond. He even went online to inform the DVLA for me.
April 15, 2026
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