I ordered the first set of pins and didn't realise that the confirmation had gone into the span folder. I ordered another set and that also went into the spam folder. I got in touch with car aerial an... See more
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The Car Aerial Shop sell a wide range of High Quality Car Aerials, Audio Parts & Accessories. Replacement car aerial masts, stereo removal tools, aerial adaptors, leads, cables, fittings and accessories are all available from our online store. We accept card payments via our secure checkout, processed by Stripe, PayPal and Google Pay. Free delivery to mainland UK, 1st Class Royal Mail, next day delivery if order placed before 2pm ( mon-fri )
Contact info
Cravens Barn, LA2 8PA, Wennington, United Kingdom
- support@caraerialshop.co.uk
- caraerialshop.co.uk
Hasn’t replied to negative reviews
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Great value and prompt delivery.
Great value and prompt delivery.
Would be nice to have some more tech details on the site - like length of thread.
Simple diagrams would make it so much easier to know the specs or depth of recess.
Ordered a car aerial
Ordered a car aerial, never arrived.
Tried contacting them, support and admin email addresses bounced back, no way of contacting for a refund.
Be careful, I raised a claim with my credit card company and they have actually reimbursed me as no contact is possible with this seller.
Never received the aerial.
Perfect replacement
It was a DAB Aerial and perfect for what I wanted it for, to replace a radio in a classic mini.
Ariel for a mini. Happy with the product but I did not…
Happy with the product but I did not receive any notification about the. delivery.
Dealing with your company was first class and delivery was on time
Dealing with your company
Fast delivery with the correct part at…
Fast delivery with the correct part at a reasonable price….would definitely recommend.
Excellent speedy service
Bought an aerial for our Mini Roadster. Exactly as described, easy to fit and excellent price. Delivered within 48 hours. Highly recommend this company
Everything worked great
Everything worked great, simple website, postage took a week, but that's the post office for you.
Exactly what we were looking for.
Quick delivery of good value car aerial wand (to replace one we'd lost when we came to put it back after being through the car wash)
Although the delivery was very slow the…
Although the delivery was very slow the Ariel works a treat and looks good
I ordered the first set of pins and…
I ordered the first set of pins and didn't realise that the confirmation had gone into the span folder. I ordered another set and that also went into the spam folder. I got in touch with car aerial and they suggested look in the spam folder I obviously found both confirmations there. Thanks to them I also found several other emails that needed sorting. Car aerial reimbursed the second order without me asking. Truly a great customer service well done. 👏
Received late, poor communications
I haven't received the item i odered. An email was sent 10 days ago saying it was dispatched. I have tried to contact caraerialshop.co.uk but have not had a reply.
I would appreciate if the owner can contact me and arrange a refund or new delivery I can amend this review
Update: the item was received, however leaving as 3 stars as disappointed that my mails weren't replied to
Excellent service quick delivery good…
Excellent service quick delivery good prices
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