Design itself is good but it broke when I want to adjust the length.
Delivery: 5
Design: 5
Fit: Large
Packaging: 5
Quality: 4
Value for money: 3
Reply from CaratLane - A Tata Product
I'm sorry to hear the item broke while you were trying to adjust the length, and I apologize for this product defect. We're glad you liked the design, but we are genuinely disappointed that the item failed upon use. We will be flagging this issue with our Quality Control team . Meanwhile your exchange request is under process our representative will be in touch with you.
