Car Body Shop Exeter Reviews 35

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the staff for their friendly, helpful, and professional approach, making every interaction pleasant and transparent. The service provided is frequently described as excellent, efficient, and trustworthy, with many appreciating the high standard of work and the reasonable, competitive pricing. People often highlight the clear communication, timely completion of work, and the company's willingness to go the extra mile to satisfy customers. However, some people were dissatisfied with the quality of repairs, particularly noting issues with water leaks and incorrect materials used, leading to significant additional costs and prolonged repair times.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, highlighting its exceptional quality and... See more

Staff

Customers consistently report positive experiences with the staff, highlighting their friendliness and... See more

Price

Reviewers highlight positive aspects of price, often finding quotes to be quick, competitive, and fair.... See more

Quality

People report positive experiences with quality, with many reviewers noting that work was completed to a high... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For some unknown reason, people keep ramming their supermarket shopping trollies into my car. Each time I've taken it to Car Body Shop Exeter to be repaired. Everyone there is super friendly and helpf... See more

Company replied

Rated 5 out of 5 stars

Yet again five star service from this first rate garage. Took our car in with a serious sounding noise and got an immediate inspection. Broken suspension coil spring. Never thought it would be repaire... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend CBS highly enough. I found Chris and the team gave exceptional service along with the time to go over any queries, at the same time as being transparent on costings. A personal an... See more

Company replied

Rated 5 out of 5 stars

Car Body Shop Exeter brought my car back to life after being hit by an ambulance. The full process was a breeze, kept in the loop at every stage and my car looked brand new when I collected. They even... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Car Repair and Maintenance
  5. Car Service
  6. Mechanic

Written by the company

Car Body Shop Exeter is a family run business that has been proud to offer the finest car body repair and mechanical services in Exeter for many years. We provide the general public and businesses with the total crash repair package. From dent, scratch and bumper repairs to jig work. We carry out excellent repair work with top quality materials, at unbeatable prices. Covering dent repairs in Exeter to full crash repairs no matter what you need we can help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35 reviews

5-star
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3-star
2-star
1-star

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Rated 5 out of 5 stars

Having personal experience of a small…

Having personal experience of a small car restoration business in Australia over about fourteen years I can particularly recommend Car Body Shop from the young lady receptionist through to finished repair. They even offer to match any quote given by another body shop.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and workmanship

Had my vw rear bumper painted ,what can I say the paint finish is flawless ,and I’m fussy with paint.the staff are really helpful and make you feel welcome .will definitely be using again

April 9, 2026
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you for your great feedback! We’re delighted to hear you’re so happy with the flawless finish on your rear bumper. It’s also great to know our team made you feel welcome. We really appreciate your support and look forward to seeing you again! All the best, Car Body Shop Exeter

Rated 5 out of 5 stars

Great from start to finish!

Great from start to finish. Quote very quick and competitive. Great panel beating job and they also replaced rear shock absorbers. Admin (Hannah) was super efficient and helpful. I'd have to say a very high class service and absolutely faultless in all respects...I'm happy!

March 12, 2026
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for the lovely review. It’s great to hear everything felt smooth and efficient, and we’re really pleased you’re happy with the repairs and the service throughout. Your comments about the admin side mean a lot.

Rated 5 out of 5 stars

The staff were really friendly and so…

The staff were really friendly and so helpful from start to finish of my job on my car bodywork. It was such a great repair you wouldn't know it had been scratched .I would highly recommend this garage

February 12, 2026
Unprompted review
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Reply from Car Body Shop Exeter

Thank you for taking the time to leave such a positive review. We’re delighted you found the team friendly and helpful throughout, and even more pleased that the repair exceeded your expectations. Your recommendation means a great deal to us.

Rated 5 out of 5 stars

The car body shop in Exeter is highly…

The car body shop in Exeter is highly recommended for its service and quality of work.We have taken our car there twice now and the service is excellent.They really look after you in terms of communication and efficiency.Its a family run business and this comes across immediately with care of the customer being a priority.Thank you so much for looking after our car and us.The standard of the work carried out is excellent!

February 20, 2026
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you for taking the time to leave such a thoughtful 5‑star review. We’re pleased to hear that our service, communication and quality of work have stood out on both of your visits. Being a family‑run business, prioritising customer care is incredibly important to us, so your feedback is truly appreciated. We’re delighted you’re happy with the results.

Rated 5 out of 5 stars

Full marks again Car Body Shop

Once again, excellent results from Car Body Shop. Their staff are always very helpful and professional in explaining what is necessary for the repair. I needed a comprehensive report for my insurance company, especially as I chose to use this company instead of one of the repairers on their approved list knowing what excellent work they do. The report was comprehensive and my insurance company authorised the repairs without any further questions.

February 13, 2026
Unprompted review
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Reply from Car Body Shop Exeter

Thank you for your brilliant review Graham. We’re so pleased our team could support you again and that the insurance report made everything straightforward. We really appreciate you choosing us and trusting our workmanship.

Rated 5 out of 5 stars

Excellent service and always friendly…

Excellent service and always friendly to deal with. Would literally not go anywhere else for a service, MOT or body work as I have used their The car body shop for all.

February 13, 2026
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thanks so much for your amazing review! We’re really grateful for your loyalty and for trusting us with all your car needs.

Rated 5 out of 5 stars

Great job in spraying bumpers skirts…

Great job in spraying bumpers skirts and arches on my honda civic.

January 31, 2026
Unprompted review
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Reply from Car Body Shop Exeter

Thank you, Kevin! Great to hear you’re pleased with the bumpers, skirts and arches. Much appreciated!

Rated 5 out of 5 stars

Yet again five star service from this…

Yet again five star service from this first rate garage. Took our car in with a serious sounding noise and got an immediate inspection. Broken suspension coil spring. Never thought it would be repaired straight away as it was two days from Christmas. However it was all done the following day. They have looked after our car and motorhome now for several years for repairs, mots, servicing and paintwork and can’t recommend this garage highly enough. Prompt efficient and a fair price. AAAAA

December 23, 2025
Unprompted review
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Reply from Car Body Shop Exeter

Thank you, David — your continued trust means a lot to us. We’re really pleased we could get the coil spring sorted so quickly, especially so close to Christmas. It’s a pleasure looking after both your car and motorhome, and we truly appreciate your recommendation and kind words about our service and pricing.

Rated 5 out of 5 stars

Efficient and very helpful

Efficient and very helpful. I am very pleased with the work on my car.

January 5, 2026
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you for your lovely review. We’re really pleased to hear you’re happy with the work on your car, and we appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Very professional from my first visit…

Very professional from my first visit gave my a very competitive quote followed up with online confirmation.
Work completed to high standard as promised.
Will definitely recommend and use again should the need arise
BarrybCarr

November 4, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for taking the time to share your experience and for leaving us such a fantastic 5‑star review. We’re delighted to hear that you found our service professional. It’s great to know that the standard we promised matched the results delivered. Your recommendation means a lot to us, and we’ll be more than happy to assist you again whenever the need arises.

Rated 5 out of 5 stars

I couldn’t recommend CBS highly enough

I couldn’t recommend CBS highly enough. I found Chris and the team gave exceptional service along with the time to go over any queries, at the same time as being transparent on costings. A personal and friendly service that is sometimes hard to come by!

November 4, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thanks so much, Lynn! We’re really glad Chris and the team could give you the kind of personal, friendly service you were looking for. Taking the time to answer questions and being upfront about costs is just how we like to do things, so it’s lovely to hear that stood out to you. Your recommendation means a lot to us, and we’ll be here whenever you need us again.

Rated 5 out of 5 stars

Highly recommended garage very friendly…

Highly recommended garage very friendly great for all your needs

October 31, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you, Wayne, for your fantastic review! We’re so pleased to hear that you found our team friendly and that we could meet all your needs. Your recommendation means a lot to us, and we look forward to welcoming you back whenever you need us.

Rated 5 out of 5 stars

Nice job, fair price and good service

First off they quoted what seemed a fair price.
Second, they were very friendly and helpful with good communication.
Finally the finished job was very nice and done on time, so full marks and would recommend them.

October 29, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our pricing fair, our team friendly and communicative, and the finished job completed to your satisfaction and on time. Providing great service and value is always our goal, so it’s wonderful to know we delivered on that for you. We truly appreciate your recommendation and look forward to helping you again in the future!

Rated 4 out of 5 stars

Excellent service

Excellent service

September 26, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you for your kind words and for taking the time to leave a review! We're pleased to hear you found our service excellent. If there's anything we could do to make your experience a full 5 stars next time, we'd love to hear your thoughts.

Rated 5 out of 5 stars

Really pleased with the service and…

Really pleased with the service and job, thank you! They also identified a problem on the car that the dealership couldn't so very happy that this is now fixed.

October 3, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for your fantastic review! We're so thrilled to hear you were pleased with the service and the work carried out. It's especially rewarding to know we were able to identify and fix an issue that had been missed elsewhere — that's exactly the kind of thorough care we aim to provide. Thanks again for your trust, and we look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

Excellent Service as Always

I’ve used Car Body Shop Exeter several times now and always find them a pleasure to deal with. They work to the highest standards and willingly go the extra mile to satisfy the customer. Great value and service and would happily recommend.

September 19, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for your continued support and this brilliant review! It means the world to us that you've chosen Car Body Shop Exeter time and again. We're proud to deliver high standards and go the extra mile—it’s wonderful to hear that it makes a difference. Your recommendation is the highest compliment we could receive. Looking forward to welcoming you back whenever you need us!

Rated 5 out of 5 stars

No need to look elsewhere

From first contact to collection following repair Car Body Shop provided an excellent service

September 25, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for your kind words and fantastic 5-star review! 😊 We're so pleased to hear that your experience with Car Body Shop was smooth from start to finish. If you ever need us again, you know where we are—no need to look elsewhere! 🚗✨

Rated 5 out of 5 stars

Small bodywork repair

Easy to get a quote by sending a few photos of the damaged bodywork. They weren't the cheapest quote I received but decided to go with the Car Body Shop as they appeared to be very helpful and professional. Work appears to have been completed to a high standard and the work was completed on time without any issues.

September 8, 2025
Unprompted review
Car Body Shop Exeter logo

Reply from Car Body Shop Exeter

Thank you so much for your kind review and for choosing us despite other options. We’re really pleased to hear that our team’s professionalism and helpful approach made a difference in your decision. It means a lot to know the repair was completed to a high standard and delivered on time—exactly the kind of experience we aim to provide every time. Kind regards, The Car Body Shop Team

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