Please please do not order from them. Ordered a case and EarPods. . 6 weeks and no delivery. Multiple emails ignored. Had to raise a case with PayPal in the end. One upset son and frustrated dad. T... See more
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Ordered phone case on February 28, 2026, no delivery as of two months later. Sent 3 follow-up messages. Carbon Conceptz responded to the first message saying they were checking tracking, then no furth... See more
Here’s a shorter version: ⸻ Nice looking case — really smart design and fits well. However, delivery took weeks with no clear updates or estimated time, and I didn’t even get a notificati... See more
They are a fraud company who will intentionally delay shipments so you can’t secure a return or refund. Need to be shut down asap.
1.9
Poor
31 reviews
No history of asking for reviews
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Not great
Unfortunately, I received the wrong color. I tried to contact the webshop several times, but unfortunately didn’t receive a response. Delivery took about a week, which was okay, and the product was well packaged. The quality is decent, but not exceptional.
Overall a bit disappointing, mainly because of the lack of communication — otherwise, it could have been a much better experience.
July 12, 2025
Unprompted review
Got the phone case 2 weeks after…
Got the phone case 2 weeks after ordering, very beautifully packaged and no damage to it. The phone case sits well feels well and looks very cool
July 23, 2025
Unprompted review
Scam company
Scam company
Ordered 17th of May 2025
Still waiting for 1 months now for my cover
Customer service give standard reply yo look into it . But if you don't reach out again after a week you get no answer. Just saying a standard reply the are looking into it
May 17, 2025
Unprompted review
Nice cover, sad you cant feel the carbon
Nice cover, lightweight and magsafe works for my use with a strong car phone holder - Im a bit sad that you cant feel the carbon itself, but it has a some kind of surface treatment.
Packaging was real nice, with "carbon" where you can feel the texture.
May 25, 2025
Unprompted review
Useless product. Useless customer service.
The MagSafe case that costs best part of £40 is useless it barely sticks to the charger & it doesn’t charge. Their customer service is just as useless.
May 18, 2025
Unprompted review
Scam Company
September 19, 2024
Unprompted review
No Help
They don’t respond to customer support email, Phone number or instagram account says it’s a Texas based company but ships from china and processes their orders in the middle of the night. Probably dropshippers just in for a quick buck
April 3, 2025
Unprompted review
Amazing product and fast shipping
The phone case arrived last night with a free screen protector and rubbing alcohol to clean my screen before applying it the MagSafe magnets are also super strong and tight and it also just a beautiful phone case would recommend!
February 22, 2025
Unprompted review
Satisfied
Real Carbon fibre and came within a week, very good and comes with screen protector and you can buy what ever phone model you have, 100% would recommend
December 25, 2024
Unprompted review
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