The seed compost is wonderfully light and clean. Delivery was really fast. Too early to tell whether it improves germination, but it made me feel good tucking up the seeds in such a lovely b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Promotional 'free delivery' grabbed my attention to order a further 20kgs Biochar Soil Improver and 2kgs Biochar Biology Blend. These are the powdered gold along with biochar enhanced compost which ma... See more
The product is brilliant - far and away the best seed compost I've ever used. But ... the reason for 4 stars is the exorbitant shipping cost which increases the price substantially. Please could you... See more
web site is easy to navigate. Good range of organic products that are beneficial for the health of your soil and ultimately your plants both outside and in the greenhouse. Delivery within a few da... See more
Company details
Written by the company
Carbon Gold was established in 2007 to help mitigate climate change and support sustainable food production through the development of biochar-based products and projects which remove carbon dioxide from the atmosphere and improve soil fertility. Carbon Gold believes that biochar can play a significant role in the fight against climate change. It complements international efforts to cut energy consumption, reduce greenhouse gas emissions and resist intensive farming practices which lead to deforestation and the destruction of natural ecosystems. Our aim is to halt the global reliance on chemical fertilisers and fungicides, and reverse soil destruction – enabling people to grow the food they need to survive, and empowering communities to profit from the sale of their crops without detriment to the wider environment.
Contact info
Clevedon , BS21 9DN, Bristol, United Kingdom
- 0117 2440032
- info@carbongold.com
- carbongold.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really lovely quality seed compost
Really lovely quality seed compost, will be interesting to see how the veg patch responds to the bio char. Delivered promptly, no problems.
The service was first class.
The service was first class. I find it difficult to comment on the product, as its use is a long term matter, and it is not possible to see results in the short term, at least for me. The compost, however, seems to be of excellent quality.
Good Quality Carbon Gold seed compost
The Carbon Gold seed compost is very good quality, I'm looking forward to better seed germination rates than with coarser types of peat free compost.
What good quality compost!
Every time I use this compost I think how good it is and all of my plants very much appreciate it!
Delivered promptly and with no extra plastic as well.
Didn't care
Bags of compost were split.and spilling compost out into the cardboard box.
Complained and reply was
Good Afternoon Christopher,Thank you for your email. We are sorry you have had issues with damaged packaging. We are looking at the heat sealing to see if we can make it stronger.
Please also apologise to your Mother.Kindest Regards
Wendy.
I was fuming no offer to replace or compensate.
Complained on messenger and a much nicer reply and £10.00 refund although it's not showing in my Account
yet..if it does then I'll change my rating .
Well I have received the refund Thank you Sue especially as you where out of the office.
That deserves 5 stars .But I'd not have got this if i didn't complain on messenger.

Reply from Carbon Gold
Lovely bundle!
Lovely bundle!! I love your stuff. Was impressed by the speed of delivery too. Thank you very much.
prompt service although it came in two…
prompt service although it came in two deliveries which seems a bit carbon footprint heavy?
Quick service / delivery. Unable to evaluate product interview time frame .
Quick service / delivery.
Prompt follow up on info missing from label (application rate per volume).
Really lovely stuff to use
Really lovely stuff to use. Can not wait to see what effect it has.
High quality compost
Love Carbon Gold, the service is brilliant with fast delivery and the products are high quality! Would definitely recommend!
Always a quick delivery and I…
Always a quick delivery and I personally think carbon gold is the best product to use on your garden.
It's too early to tell how it performs as yet...
It's too early to tell how it performs as yet, I have only just received it.
The product is as adverised
The product is as adverised, was delivered in a reasonable time and in good shape. I will be interested to see how well it modifies spent compost, but that review will have to wait until the growing season is underway.
Part of my order was missing
Part of my order was missing but this was sorted promptly

Reply from Carbon Gold
Hi we haven't got to use it yet because…
Hi we haven't got to use it yet because no instructions
Do you just mix it with the soil or sprinkle on top, before or after you plant onions

Reply from Carbon Gold
The product is brilliant but ...
The product is brilliant - far and away the best seed compost I've ever used. But ... the reason for 4 stars is the exorbitant shipping cost which increases the price substantially. Please could you look at extending the retail availability for the 40litre bags or offering some sort of shipping discount.
Delivery overpriced, still waiting
Ordered from Carbon Gold on 30/12. On 6/1 I got an email from them inviting me to review them on TrustPilot (before anything had arrived). I queried this asking if they’d like me to review once I’d actually received it. Today (8/1) I got a curt email ignoring my question, saying delivery had been delayed by Christmas and would be dispatched soon. So time to spam for feedback but not time to actually fulfil orders. They also charge £26 for delivery. For that price, overnight delivery feels more reasonable…
If I like the biochar (if it comes), I’ll order from a 3rd party next time
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







