From the outset, James was very helpful in guiding me through my requirements in a heat pump hot water system. My old system completely failed and cold showers exacerbated by health problems. The team... See more
Company replied
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See what reviewers are saying
Callum Kerr came in person rather than just look at my roof from Google Earth. There was no pressure and no underhand sales tactics (unlike other salesmen). He clearly knew his stuff.... See more
Company replied
Just had 1st time central heating and new boiler fitted . Plumbers were great and did there utmost to remedy any problems . Also fitted system in 2 days with a minimum of mess . Great job , only downs... See more
Company replied
Contacted Carbon Zero to get a quote on loft insulation and Callum came to do a survey. He kept me informed about his time of arrival and was highly professional, but still very personable, duri... See more
Company replied
Company details
- Heating Contractor
- Boiler Supplier
- Environmental Renewable Natural Resources
- Heating Equipment Supplier
- Solar Energy Company
Written by the company
Carbon Saving Group are true energy specialists based in Plymouth, delivering high‑quality installations, repairs, and complete home energy solutions throughout Devon, Cornwall, and across the South West. With over 40 years of combined knowledge and experience, their team brings real expertise to every project. What really sets Carbon Saving Group apart is their commitment to helping homes and businesses lower their carbon footprint while also reducing energy bills. Their bespoke, customer‑focused approach ensures every system is tailored to individual needs, and their professionalism gives you complete confidence from start to finish. If you’re looking for a knowledgeable, reliable, and genuinely dedicated energy solutions company, Carbon Saving Group are a team you can trust for outstanding service every time.
Contact info
Unit 18 2 Cattedown Road, PL4 0EG, Plymouth, United Kingdom
- 08007723572
- info@carbonsavinggroup.com
- carbonsavinggroup.com
4.4
Excellent
67 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gas installation at property
The recent gas installation at my property was completed efficiently and without any fuss. Carbon Savings Group handled everything explaining options, timescales and prices then installed and completed acceptance within an extremely short time.
From the company helpline, through surveyors and installers all staff were friendly, experienced and professional; the work was of an extremely high standard and I would fully recommend CSG.
April 10, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
New boiler & insulation
Had new boiler and underfloor insulation. Really easy to arrange, work carried out quickly and efficiently, lots of contact from Carbon Saving Group throughout letting us know dates and times. I would recommend.
March 30, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
Try these first
Made and enquiry through the greenhome scheme and these guys couldn’t help. But they took me under their wing and we managed to get cavity filling and a new boiler for less than £500. Under the green scheme I was having to pay £1000 just for the filling!
March 18, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
Very happy and will recommend
Had a couple of quotes and went with these guys. They always answered the phone when I had any questions. My main contact with a gentleman called Andy who was very helpful and friendly.
I highly recommend them.
Thanks
March 18, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
I am very pleased with the loft…
I am very pleased with the loft insulation carried out at my property, the fitters were polite and friendly and the work was tidy.
Great job.
March 18, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
I have to mention Andrew Melia for his…
I have to mention Andrew Melia for his courteousness whilst dealing with my concerns upon my New Central Heating - may I add is superb ! On every level Andrew was pleasant and listened following with helpfulness.
I would also like to add Sian O'Sullivan too with the same. Thanm you!!
Not forgetting the team who installed. Excellent!!
March 17, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
Couldn't fault this company.They…
Couldn't fault this company.They replaced our dated electric heating with gas central heating From start to finish everything was explained clearly and fully. Very professional people. Nothing was too much trouble.
Immaculate job. Would recommend to anyone.
March 11, 2021
Unprompted review
Reply from Carbon Saving Group
Thank you for your review - remember for any referral that goes through to install we will reward you with a £50 M&S voucher.
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