The process was very easy and quick. I might have been able to get a better sales price listing it myself, but then I would have to spend time and trouble dealing with prospective buyers, meeting up f... See more
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About CarBrain
Written by the company
CarBrain is the marketplace for less-than-perfect cars. Whether your vehicle is a total loss, a junk car or just a high-mileage older vehicle, we can make an offer on it in less than 90 seconds with free towing included!
We provide a convenient, customer-service focused solution for clients looking for an easy way to get rid of unwanted vehicles. Tell us what car you have, and we'll give you a no-obligation quote lightning fast! CarBrain offers are guaranteed for seven days, and they always include free towing, no matter where you are. We can pick your car up in as little as 24 to 48 business hours.
Have any questions? Our team is always available to answer them at 1-877-877-7911 or via email at info@carbrain.com. We're here to walk you through the process and provide you with the support you need to sell your car without the hassle and fuss.
CarBrain has been in business since 2007 under the name of DamagedCars. With nearly 15 years of experience, we are the experts in the less-than-perfect car market. Don't waste your time with untrustworthy vendors — turn to a company you know you can trust. Get a quote and get started selling your damaged car today with CarBrain!
Contact info
7920 NW 154th Street, Suite #401, 33016, Miami Lakes, United States
- 866-443-8530
- info@CarBrain.com
- carbrain.com
Replied to 15% of negative reviews
Typically replies within 24 hours
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Fast and easy experience.
It’s not a feel good experience losing…
It’s not a feel good experience losing your car. This salvage industry is cut throat. I cannot even recall exactly how many firms contacted me. They are deceptive and 100% unsympathetic. I was completely flustered and disgusted—-then I met Marlyn. Car Brain, through Marlyn resolved my situation. They did what they said they were gonna do. I suspect that’s pretty rare in this industry. Thanks Marlyn.
Won't buy the vehicle
When I had completed the survey of the vehicle information, they said sorry, we can't buy it. The vehicle had a bad engine, but otherwise in good condition. "Quote in 30 seconds" What a waste of time!
Carbrain was so easy to work with
Carbrain was so easy to work with to sell our car that we no longer drove. Customer service was wonderful and it was picked up in the time slot that they gave us. We had a check in hand that day and now longer had a car we didn’t use in our driveway.
No hassle very simple!!!!
Olvin Mejia made it very easy to sell and get rid a car that continuously gave me problems. He was very professional and polite, came towed my car for free gave me cash for it ,no hassle simple as that. Highly recommended it if you have a junk car they will paired you with a nearby junk yard to come get your car for free and give you cash on the spot.
Honestly the easiest thing ever
Honestly the easiest thing ever! Offered more than the other sites and was super helpful and easy to work with.
A pleasant experience
Convenient and fast, my car was taken away in 12 hours. I got a clean garage at a reasonable price.
Only way to sell a used auto
Samir was very responsive and the process was unbelievably easy and smooth
Quick to get your money and process was…
Quick to get your money and process was easy.
Could pay better but it is what it is at this point.
This was my first time selling a car…
This was my first time selling a car online. This company made it really very easy. Meaning, what they said it was going to be, and what it was stood true. For me it was a fair deal.
Service was great friendly
Service was great friendly. The guy who came to pick up my car. He was very professional. I had an additional card and he took both cars. I truly appreciate them. They did me a great favor
Samir Grande , associate manager Car Brain
Samir Grande was our associate manager. He was very professional! He kept us informed about the whole process, it was easy and smooth to the end. I would highly recommend using Car Brain.
Great communication through the entire process
Great communication through the entire process. Samir Grande, the gentleman who organized the entire process stayed in constant contact so I never had to wonder what was going on. The tow truck driver called me multiliple times throughout the day to keep me apprised of his progress. Payment went without a hitch. I would definitely recommend CarBrain.
My love is gone!!
My first time!
The friendliness of the pick up driver!
His honesty and consideration of my feelings.
He even let me take a picture of my car.
My cousin had the est experience with…
My cousin had the est experience with this company. The staff is wonderful and she is recommending them to everyone!!
CarBrain and Norma Young were the best…
CarBrain and Norma Young were the best to work with when I wanted to do something about my son's college car. She checked in and made me feel confident this transaction would go smoothly. The customer service she provided was excellent. I highly recommend!
Had an easy and quick experience
Had an easy and quick experience! Olvin Meija did a great job explaining everything and it was a very smooth process!
Excellent customer service & I would…
Excellent customer service & I would recommend this company to everyone!
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