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CarBuy Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful team for guiding them through the entire selling process with complete professionalism and clarity, ensuring that every interaction remains entirely stress-free and pleasant. Some people were satisfied with the incredibly fast home visits and prompt same-day payment transfers directly into their bank accounts. Consumers also noted how remarkably easy it is to arrange everything from home without feeling any pressure or dealing with complicated hurdles during vehicle evaluations. Reviewers note that receiving fair valuations makes the overall transaction trustworthy and highly recommended for future sales.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is exceptionally quick,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, respectful,... See more

Price

Clients share positive opinions on price, consistently highlighting the fair and reasonable offers they... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Payment

People report satisfaction with payment and smooth transactions, noting prompt offers and fast delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more

Company replied

Rated 5 out of 5 stars

So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more

Company replied

Rated 5 out of 5 stars

lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome

Company replied


Company details

  1. Car Dealer

Written by the company

CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.

Honest offers, respect, and zero pressure.

Written by the company

We come to you. Fast. Fair. Hassle free.
CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.

Contact info

Promotion box for CarBuy

NZ's original mobile car-buying service

Get an offer online, we'll come to you and pay cash on the spot.

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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Asks customers to review

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4.9

All reviews

(328)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Shout out to Daniel who was very helpful with the whole process.Straightforward and fast.

October 3, 2024
CarBuy logo

Reply from CarBuy

Thank you for the kind words! We're glad to hear you had a great experience and that Daniel was helpful throughout the process. We appreciate your feedback!

Rated 5 out of 5 stars

Your Salesman was incredibly…Professional

Your Salesman was incredibly professional and efficient. The turnaround from me emailing the office, to estimate ,my acceptance and the money in my bank was so quick . I would highly recommend Your Salesman.

October 16, 2024
CarBuy logo

Reply from CarBuy

Thank you for your wonderful feedback! We're thrilled to hear that you found our service professional and efficient. It's great to know the process was quick and smooth for you. We appreciate your recommendation!

Rated 5 out of 5 stars

Always a great e Peirce dealing with…

Always a great e Peirce dealing with this company

October 14, 2024
CarBuy logo

Reply from CarBuy

Thank you for your feedback! We're glad to hear you've consistently had a great experience with us. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Quick with response

Quick with response, payment, & having an easy way to sell car was stress free

October 9, 2024
CarBuy logo

Reply from CarBuy

Thank you for your feedback! We're happy to hear the process was quick, easy, and stress-free for you. It was a pleasure assisting you!

Rated 5 out of 5 stars

Totally awesome

Daniel was very professional at what he does above what I expected
Recommend if selling your car go with your salesman top notch team

October 7, 2024
CarBuy logo

Reply from CarBuy

Thank you for the fantastic feedback! We're thrilled to hear that Daniel exceeded your expectations and that you found our team top-notch. We appreciate your recommendation!

Rated 5 out of 5 stars

Extremely easy service to use

Extremely easy service to use, provided a reasonable quote and completed everything digitally within 30mins.

October 2, 2024
Unprompted review
CarBuy logo

Reply from CarBuy

Thank you for your feedback! We're glad to hear the process was quick and easy, and that you were satisfied with the offer. It was a pleasure assisting you!

Rated 5 out of 5 stars

Great transaction and speed

I contacted Your Salesman as I am moving to the US and I wanted to sell my car fast. My car had few scratches and I didn't have time to get it fixed before selling it. Your Salesman gave me a quotation fast, lower than it would be if I was selling the car by myself but it saved me a lot of time and trouble, so I accepted and I got the money straight away! I was really impressed by the speed and the "no non-sense" approach, well done and thank you for the business.

September 27, 2024
CarBuy logo

Reply from CarBuy

Thank you for your detailed feedback! We're pleased that we were able to offer a fast and hassle-free solution during your move. It’s wonderful to hear that our approach saved you both time and effort, and that you appreciated the speed of the process. We truly appreciate your kind words and wish you all the best with your move to the US!

Rated 5 out of 5 stars

Great experience with Your Salesmans…

Great experience with Your Salesmans and their friendly team. The process was very smooth and efficient and their offer was the best that we could find.

September 19, 2024
CarBuy logo

Reply from CarBuy

Thank you for the fantastic feedback! We're thrilled to hear that you had a smooth and efficient experience with our team and that our offer was the best you could find. We appreciate your kind words!

Rated 5 out of 5 stars

Great service, quick result, fair price.

Your service was great. I got a quick response to the online enquiry, with a very fair offer for my car. Your guy showed up on time to look appraise the car, and we did a deal on the spot. I had cash in my account within minutes, and the car is already gone. So easy!

September 2, 2024
Rated 5 out of 5 stars

Very professional

Very professional, very efficient, very on point of what cars worth is. Thanks to these guys we were able to land in Auckland from Whitianga and sell our car as we exit NZ to relocate. They came to us In Auckland where we were staying. Awesome service! Felt completely at ease with them and excellent communication.

August 15, 2024
Rated 5 out of 5 stars

Smooth and hassle-free sale

Your Salesman was a pleasure to deal with when selling my car. They offered a fair price, communicated clearly, and made the process quick and easy. No hassle or haggling, just a smooth transaction. Highly recommend them to anyone looking for a straightforward and efficient way to sell their vehicle. Thanks again, Daniel!

August 9, 2024

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