Avoid this company and do not fall for the special offer of a one third discount for 2 reports. If you are lucky you will get the first one but from my experience you won’t get a second despite contac... See more
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Great company. The free check is quite handy when browsing for cars. I always use the paid comprehensive check when actually buying a car. I wouldn’t go elsewhere.
Everything I wanted to know, and much more. Excellent free service with the option much more info. Perfect for what I needed and as simple as putting in the registration number.
Having access to the complete MOT history. Being able to review failure points and conclude as too whether the vehicle details had been misrepresented by the seller.
Company details
Written by the company
One of the largest UK carcheck services. We only accept one-time payments and do not have a monthly fee subscription
Contact info
Netherlands
- carcheck.co.uk
You should know
4.4
Excellent
334 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
I am buying a used car
I am buying a used car, so I used this website. It was helpful and informative.
June 8, 2026
Unprompted review
They give me free car check
They give me free car check until l die yessssssss
Make sure you do that too
Abel zis king of the empire
December 13, 2025
Unprompted review
Veru useful reports
Good reports. Used them to get a better understanding of a cars history.
May 20, 2026
Unprompted review
some good info here
May 23, 2026
Unprompted review
Great company
Great company. The free check is quite handy when browsing for cars.
I always use the paid comprehensive check when actually buying a car.
I wouldn’t go elsewhere.
May 23, 2026
Unprompted review
Everything I wanted to know
Everything I wanted to know, and much more.
Excellent free service with the option much more info.
Perfect for what I needed and as simple as putting in the registration number.
May 22, 2026
Unprompted review
Having access to the complete MOT…
Having access to the complete MOT history. Being able to review failure points and conclude as too whether the vehicle details had been misrepresented by the seller.
November 6, 2025
Unprompted review
Avoid
Avoid - paid for two car checks and they only send you one code to do said check.
I have emailed and heard nothing.
May 21, 2026
Unprompted review
Reply from Carcheck.co.uk - Car check
I’m sorry for the inconvenience caused.
When purchasing two car checks, the voucher code for the second report can be found on the last page of the first report you received.
I have also requested your details through Trustpilot so I can contact you directly and help resolve this issue as quickly as possible.
Kind regards,
Bert
Carcheck
Most comprehensive free car checking…
Most comprehensive free car checking service I have used, including all of the others that are not free.
May 20, 2026
Unprompted review
Avoid this company!
Avoid this company and do not fall for the special offer of a one third discount for 2 reports. If you are lucky you will get the first one but from my experience you won’t get a second despite contacting them. They ignore you then just sent you a link to pay again despite copying and pasting the link they provide. I have given up on trying to get a refund as despite paying for two can only get one. Beware of this website as customer service doesn’t exist.
May 20, 2026
Unprompted review
Reply from Carcheck.co.uk - Car check
I’m sorry to hear about your experience and the frustration this has caused.
Please contact me directly at customers@carcheck.co.uk so we can investigate this for you. If you did not receive the reports you paid for, we will of course make sure this is resolved appropriately, including issuing a refund where necessary.
We would really appreciate the opportunity to look into this and help.
I paid the £14.99 in April because it…
I paid the £14.99 in April because it specifically stated it came with a service history. When I received the report it had everything BUT the service history. I have contacted them twice for a refund only to be ignored. Read the other reviews. I am not the only one!
Update: After trying to blame me saying I sent to the wrong email (which I did not), they then offered me half a refund and a free report. I explained I wanted a full refund, as another report was useless to me. They finally refunded me in full. While I am happy for the refund, it shouldn’t be all this hassle when the mistake was theirs. Nor should it take people leaving a bad review to get a response from this company.
April 30, 2026
Unprompted review
Reply from Carcheck.co.uk - Car check
Please contact me directly at customers@carcheck.co.uk so we can arrange a refund for you. It’s possible that your earlier messages were sent to our no-reply@carcheck.co.uk address, which would explain why we did not receive them.
Apologies again for the experience, and I would really appreciate the opportunity to resolve this for you.
Kind regards,
Bert
Carcheck
Additional hidden within initial 'offer'
Higher fee hidden within "deal" where a £5 single vehicle check inadvertently becomes a £39 fee.
May 16, 2026
Unprompted review
Reply from Carcheck.co.uk - Car check
We’d like to clarify that we do not offer or charge a £39 subscription. Our service only provides one-off payments for individual vehicle checks
Please check your bank statement and contact the party debiting the money. This is not carcheck.co.uk
Very good service
May 18, 2026
Unprompted review
excellent free to use car detail checker
May 17, 2026
Unprompted review
Well Worth Using To Check History Off…
Well Worth Using To Check History Off Cars And Motorbikes Before Buying
May 10, 2026
Unprompted review
Doesn't work
Doesn't work. Only tells you what is available for free on DVLA website. Save your money.
May 10, 2026
Unprompted review
Reply from Carcheck.co.uk - Car check
We’re sorry to hear that the report did not meet your expectations. Could you please contact us and let us know what exactly isn’t working or what information you feel is missing? We’d really like to understand the issue.
If there is something wrong with the report, we will do our best to fix it or provide a refund where appropriate.
Was advertised as being £9.99 for a…
Was advertised as being £9.99 for a service,so I went with it instead of AA which is more expensive. When I paid with PayPal they took £19.99 from my account.Contacted them and they said it was for 2 reports £9.99 each,misleading scam and they are based in Holland.They did refund me £5 to my PayPal though.
May 6, 2026
Unprompted review
Reply from Carcheck.co.uk - Car check
Thank you for your feedback.
We would like to clarify that the £5 refund was processed last week and, according to PayPal, it should already be completed. If you have not received it, please let us know and we will be happy to look into this further for you.
We’re sorry for any confusion or inconvenience caused. If you need another vehicle report in the future, feel free to contact us by email and I will personally assist you.
Always use this carcheck when looking…
Always use this carcheck when looking to change our cars, I find it very good.
May 8, 2026
Unprompted review
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