Carcomms Reviews 239

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Managed to get an appointment that suited me. Young lad called Reece installed front and cameras. He then went through down loading the app and showed me all i needed to know. Very knowledgeable... See more

Rated 5 out of 5 stars

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... See more

Company replied

Rated 5 out of 5 stars

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... See more

Rated 5 out of 5 stars

Pre purchased a NEXTBASE front and rear Dashcam and arranged for CYGNAL to install it. Arrived on site at 8am and after discussing the install with Camilla and Steve, Camilla installed the two camer... See more

Company details

  1. Car Security System Installer

Written by the company

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Everything was perfect

Everything was smooth. Online placed, phone call to book in, completion of fitting Ghost Immobiliser and handover... Top stuff and thoroughly recommended ⭐⭐⭐⭐⭐

December 31, 2023
Carcomms logo

Reply from Carcomms

Hi Mark,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Excellent Company!

Excellent Company!
From the start to the end, highly professional and kept us informed both verbally and written throughout the process.
We had rear parking sensors fitted through them.
Will use them again and highly recommend them to anyone.

December 7, 2023
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Reply from Carcomms

Hi Roopali,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Fantastic service.....got the dash cam…

Fantastic service.....got the dash cam fitted to my parents car this lunch time and then came to mine this afternoon to fit mine

September 14, 2023
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Reply from Carcomms

Hi David,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Home fitting of front and rear dash…

Home fitting of front and rear dash cam. Excellent service.

July 20, 2023
Unprompted review
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Reply from Carcomms

Hi,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Excellent service

Very professional punctual & friendly .
Nothing a problem certainly knows his product a pleasure to do business with & would definitely recommend

August 8, 2023
Unprompted review
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Reply from Carcomms

Hi Lynette,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Home service

Home service. Really good job couldn’t even tell that anything had been done. Highly recommend

August 1, 2023
Unprompted review
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Reply from Carcomms

Hi Paul,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Trust worthy very friendly and quick…

Trust worthy very friendly and quick service thank you ❤️

July 4, 2023
Unprompted review
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Reply from Carcomms

Hi Miss Moore,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Carcomms were excellent

I called Cygnal, also known as carcomms to get a bit more information. They were very helpful and knowledgeable about their products.
I booked an installation and everything went smoothly.
Very happy with the install and product.
Nice to have a bit of piece of mind.

May 16, 2023
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Reply from Carcomms

Hi,
Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Halo go dash cam fittedHad my dash cam fitted a few weeks ago…

Had my dash cam fitted a few weeks ago by this company and I was really amazed at the prompt service when I got in touch with them to arrange for a fitting they gave me a date and time and the fitter turned up right on time fitted the dash cam outside my house only took about an hour to do Well done Carcomms will use again

April 12, 2023
Unprompted review
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Reply from Carcomms

Good Morning Brian,

Thank you for your review, we really appreciate your feedback.

Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Good quality product front parking sensors

Good quality product, neat and tidy installation. Full demonstration given. Many thanks for doing the job so quickly. David

March 21, 2023
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Reply from Carcomms

Hi David,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, all my questions were answered via mail or with the installation engineer.
Front and rear dash cams fitted Thinkware U1000 which I was advised on to replace my Blackvue system. Overall first class service.

April 3, 2023
Unprompted review
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Reply from Carcomms

Hi Mark,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Great job done with the parking sensors…

Great job done with the parking sensors to the front of my vehicle, excellent communication from start to finish with Amber and the lad that done the work, I would highly recommend and would use Cygnal again if needed to

March 15, 2023
Unprompted review
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Reply from Carcomms

Hi Lyn,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Amber and the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Excellent Company

The staff were friendly professional
The Nextbase 380gwx was fitted to the front and rear the fitter discussed and advised the best place to site the front camera
Very happy with this company
5 stars highly recommend

March 3, 2023
Unprompted review
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Reply from Carcomms

Hi Phillip,

Thank you for your review, we appreciate your feedback :)

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

i can’t speak highly enough of this…

i can’t speak highly enough of this company there professionalism is second to none from start to finish. from enquiry of the ghost immobiliser to installation it was very fast and efficient 👍🏻 great job thank you to the installation engineer and all staff.

March 7, 2023
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Charles,
Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

The welcome and service I received was…

The welcome and service I received was first class. Amber went out of her way to assist me and is highly commended, I had made a booking but it was a few weeks ahead as there was a delay owing to family commitments, Amber was aware of this and she contacted me to ask if I wanted it done earlier as there had been a change in their scheduling, which I was glad to accept. I have no hesitation in recommending this company to friends and family for all their dashcam needs.

March 8, 2023
Unprompted review
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Reply from Carcomms

Hi Vince,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to Amber.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Prompt friendly service

Prompt friendly service. Would definitely use again..

March 6, 2023
Unprompted review
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Reply from Carcomms

Hi Gary,
Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Rated 5 out of 5 stars

Had ghost fitted at home

Had ghost fitted at home, prompt and professional service.

February 2, 2023
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Gary,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

From start to finish i wanted to say…

From start to finish i wanted to say fantastic service and comunication and very impressed with the work , i will certainly recommend to family and friends for sure, many thanks once again, Gordon Cutmore

January 5, 2023
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Gordon,

Thanks for your review, we really appreciate your feedback!

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

Excellent service

Outstanding service from start to finish on getting my ghost fitted thank you

January 5, 2023
Unprompted review
Carcomms logo

Reply from Carcomms

Hi David,

Thanks for your kind review, we really appreciate your feedback. Please keep us in mind for any future work :)

Thank you,
The Cygnal Team

Rated 5 out of 5 stars

First Class Product and Service.

Outstanding service from amber and the team. Had a autowatch alarm fitted. Came to the house and completed the job, high quality install, amazing engineer and excellent product.

I’d highly recommend the team at Cygnal, competitively priced outstanding service.

November 28, 2022
Unprompted review
Carcomms logo

Reply from Carcomms

Hi Mr Thompson,

Thank you, we really appreciate your feedback :)
I'll pass your kind words onto Amber and the team. Glad you're happy with the service!

Thank you,
The Cygnal Team

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