useless information. This is a sales tool for dealers made to look like a tool for buyers. follow the money!
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See what reviewers are saying
I thought motormouth car reviews on YouTube was decent and fell for his pitch about better deal using his promo code at Carcostcanada get a new car at dealer invoice pricing. I am totally scammed. The... See more
Useless information. Looking to buy a ford mustang gt premium and its telling me that an msrp vehicle of 64 grand cost the dealership 58 grand and yet the same dealership and all other dealerships sel... See more
Company replied
(1) I'm not a member. I just tried the intro' car cost data complimentary quotation on a new car. (2) All I received for my first search was the dealer's car cost/price set by Toyota Canada. I e... See more
Company replied
Company details
Information provided by various external sources
Sign up and get free dealer invoice price reports. Save big on your next new car. Call us at 1.866.453.6995. In business since 1999, CarCostCanada® has helped over 400,000 Canadians save money while purchasing or leasing a new car. Its Better than Free®.
Contact info
5080 Timberlea Boulevard, Suite 215, L4W 4M2, Mississauga, Canada
- 1.866.453.6995
- member-support@carcostcanada.com
- carcostcanada.com
1.2
Bad
785 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally useless
March 15, 2019
Unprompted review
Reply from CarCostCanada
Thank you for providing us with your thoughts on CarCostCanada's services. We are saddened to hear that you did not find this service beneficial to you. Thanks again for your feedback.
Car Cost Canada made car buying so much…
Car Cost Canada made car buying so much easier! Very little haggling and it was a relatively stress free experience!
March 13, 2019
Unprompted review
Reply from CarCostCanada
We are happy to hear that you got exactly what you wanted out of your car-buying experience with CarCostCanada. Thank you for your amazing feedback Allie! Enjoy your new vehicle!
I asked a question as to why you need…
I asked a question as to why you need my phone number and never received a reply.
March 12, 2019
Unprompted review
Reply from CarCostCanada
Hello Dan, we appreciate you leaving us with your feedback. We do apologize that we were unable to be there to assist you when you needed it. I was able to take a look at your account history and I noticed that there has not been any contact made between you and our member support team, so we are uncertain as to where or how you reached out to us. Nevertheless, there is always someone available to help! We can be contacted at 1-866-453-6995 ext. 200 between 9AM-5PM, through our live chat via our website between 9AM-5PM, or by email at member-support@carcostcanada.com
Efficient service
I used the services of carcost in 2005 and again in 2019. They've been consistently good .
March 12, 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for being a loyal CarCostCanada member. It is wonderful to hear that you have found our service beneficial time and time again!
Waste of time
March 12, 2019
Unprompted review
Reply from CarCostCanada
We thank you for providing your thoughts on our service and are happy that you took the time to share. We are sorry you feel that way and that you did not find CarCostCanada beneficial to you!
Great service!
I’ve been with CarCostCanada since 2006. Since then dozens of vehicles purchased by myself, friends and family. The staff is always prompt and professional whenever I’ve made inquiries. These numbers work!
March 11, 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your kind words, we appreciate your feedback and your loyalty to our services! We are always happy to hear about customer satisfaction especially when it comes to the assistance of our member support team!
Reply from CarCostCanada
Thank you for your feedback! We are pleased to hear that CarCostCanada has contributed to you being prepared to go into the dealer with effective negotiation tools to ensure that you are getting the best possible price on your new vehicle!
customize review
Would be nice to be able to customize the car a little more
March 10, 2019
Unprompted review
Reply from CarCostCanada
Thank you for taking the time to provide your feedback. Feedback like this is very important to us. We try our best to provide our members with as much pricing, information, options etc; as possible. We will definitely take your suggestion into consideration as we work to improve and update our services and website based on what our members want to see! Thanks again
dealer use the difference between the…
dealer use the difference between the maufacture suggest price minus the invoice price. the differene then divide by half. that is the dicount.
March 9, 2019
Unprompted review
Reply from CarCostCanada
Thank you for taking the time to provide your feedback Michael
The Bottom Line
The company is very informative with detail costs and even provided names of Financial institutions with rates of finance. They mention that a dealer somewhere near by will accept that offered sale price, and complete a purchase agreement.
March 7, 2019
Unprompted review
Reply from CarCostCanada
Thank you very much for your feedback Bob. We are happy to hear that you found our service so informative and detail oriented! Thank you for your 5 star rating!
Reply from CarCostCanada
glad to hear that you are pleased with our recommended dealer feature!
Car shopping experience
I was contacted by an Ottawa based Toyota dealership salesperson as soon as signed up on Car Cost Canada. We set an appointment that the salesperson delayed as he was busy with another client, and when I arrived at the dealership I had to wait some longer time.
I was looking for a certified used Yaris 2-3 years old. The salesperson told me that it wasn't easy to find Yarises. Having done my online research I knew that wasn't true, and this made me not trust him. He proposed to me Corollas that were older - 2014, 2015. I didn't feel like he listened to or respected what I wanted. Eventually he proposed a 2017 Yaris, and when I attempted to negotiate a reduction in his proposed price, he brought irrelevant arguments into the discussion - he asked me if I had a trade-in, and I didn't. Still he proceeded to talk about the cost of refurbishing a trade-in, even though it was irrelevant to my purchase.
At home I contacted a Montreal based Toyota dealership and asked for what I wanted. Their salesperson replied factually with three certified used Yaris cars for me to choose from. No stories, no pushing something else, easy to negotiate with. I bought the car from them and it was a smooth and easy transaction, well worth the trip from Ottawa.
I emailed the Ottawa salesperson to let him know of my decision, and received his reply email asking me for a link to the car I was buying. I sent him the link and haven't heard back.
I did not enjoy my experience with this dealership and wouldn't recommend it.
March 7, 2019
Unprompted review
This help me to negociate a good price.
March 7, 2019
Unprompted review
Reply from CarCostCanada
We are very happy to hear that you were able to negotiate a good price on your new vehicle! Thank you for being a CarCostCanada member
The information Car Cost Canada…
The information Car Cost Canada provides was very helpful.
March 6, 2019
Unprompted review
Reply from CarCostCanada
We couldn't be happier that CarCostCanada's services were able to assist you in getting the information you need!
A very good service that helped me…
A very good service that helped me ensure I was getting a fair price
March 6, 2019
Unprompted review
Reply from CarCostCanada
We are happy to hear that you were able to get exactly what you wanted out of your car-buying experience! Thank you for sharing your thoughts with us!
I just purchased a 2019 Santa FE
I just purchased a 2019 Santa FE, and I got the best deal using CarCost Canada. As soon as the dealer saw that I had used CarCostCanada he was talking 3% markup. No hassle dealing with price just focused on getting the trim we wanted. I new I wanted a Sante Fe so opted for the free service but would have gladly paid the up-charge to get competitive manufactures reports. I've used CarCostCanada before and had to pay around $50 there new pricing model is MUCH better considering $50 was a bargain. Over the years I have saved over $5000 using their service. Note you will get calls from dealers re your reports, it's your option if you want to deal with them or go with your local dealer. I just this as extra leverage with my local dealer.
March 6, 2019
Unprompted review
Reply from CarCostCanada
WOW, congratulations on your new Santa FE!! Thank you VERY much for your amazing review and your 5 Star Rating. You have provided us with such thorough details regarding your experience which is GREAT for us and our other members! We are so pleased to hear that every part of the CarCostCanada as well as the dealer experience was what you expected. We are also very pleased to hear that you have been able to SAVE so much on your brand new vehicles over the years as a result of being a CarCosrtCanada member. We would like to thank you for your continuous support!
Data is Power...
After a couple of hiccups involving personnel listed as CarCost contacts who were no longer employed by the dealerships, I found the pricing data supplied by CarCost both helpful and interesting from the perspective of a potential purchaser. It’s so much more effective to bargain UP rather than DOWN not knowing the true “bottom line”. I felt empowered by the process. Thank you.
March 5, 2019
Unprompted review
Reply from CarCostCanada
George, thank you very much for your wonderful review. We truly appreciate you taking the time to share your experience with us. Although there were hiccups initially, we are so happy you found CarCostCanada's services useful! Thanks again George
Very happy with our experience!
March 5, 2019
Unprompted review
Reply from CarCostCanada
Adelle, thank you for your feedback and your wonderful 5 Star Rating!
Great Experience..Very helpful and save…
Great Experience..Very helpful and save a decent amount of money..Thank you
March 4, 2019
Unprompted review
Reply from CarCostCanada
We are very pleased to hear that you are satisfied with our services! We are happy to know that you were able to use CarCostCanada as a tool to help you save on the purchase of your new vehicle! Thank you for your 5 Star Review
Was able to have a good deal with the…
Was able to have a good deal with the dealer
March 2, 2019
Unprompted review
Reply from CarCostCanada
Thank you for your feedback! We are happy to hear about the experience you had. Thanks for sharing!
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