Bought a booster pack noticed it was opened slightly straight out of the machine and definitely resealed and I know how fresh packs should feel. U Should be ashamed scaming people. Or perhaps you need... See more
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💯 legit. Pulled some super rare cards from Pokemon packs. Highly recommend as they don't check decks before putting in the machine. Chances of pulling something good is possible
I panic bought 3 Pokemon items expecting them to sell out fast and trying to buy them before they ran out resulted in me doing 3 orders with 3 seperate shipping costs. It resulted in me paying shippin... See more
Cardbot are a good mob - join their little community on twitch and discord - you’ll find the service is great, thoughtful and tailored to you. Sometimes the store might be a little more expensive than... See more
Company details
Written by the company
Card Bot - Trading Cards Live Here! With a huge range of Pokemon TCG, One Piece, NBA Cards, Sports Cards, Trading Card Games, Accessories & so much more! Card Bot is the one-stop shop for the latest in the trading cards scene. Amazing service & free shipping on all orders over $150, Australia wide! Card Bot is a Melbourne-based Trading Card retailer. We specialise in Pokemon TCG, NBA Cards, Sports Cards, Trading Card Games, Accessories & more. We pride ourselves on our amazing service and ability to deliver the latest and most exclusive products at the best prices! What are you waiting for? We provide a huge range of Trading Card Games including: Pokémon TCG Dragon Ball Super Card Game Yu-Gi-Oh! TCG Digimon CCG Our huge range of Sports Cards features brands such as Panini, Topps, Upper Deck, Select Australia, TeamZone & more, and we provide cards for the following sports: NBA Basketball Cards AFL Footy Cards NFL American Football Cards Soccer Cards (FIFA, EPL & more!) MLB Baseball Cards Formula 1 Racing Cards WWE & AEW Wrestling Cards UFC Cards We also feature the highest quality of card accessories, including Card Sleeves, Binders, Top Loaders/Card Protectors, Magnetic Cases, Stands & more. We have a huge range of curated Mystery Boxes for Pokémon, Sports & Trading Cards. Want your cards without waiting for shipping? Visit our Card Bot Vending Machines located all across Australia!
Contact info
3043, Tullamarine, Australia
- support@cardbot.com.au
- cardbot.com.au
4.3
Excellent
577 reviews
Hasn’t replied to negative reviews
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Be Careful - Negative Reviews are Constantly Deleted.
Be careful. If something goes wrong with your order they WILL delete any and all negative reviews.
Be ESPECIALLY WARY around their mystery boxes. I know the general attitude towards these boxes is already less than favourable but it often feels safer going to a highly reviewed company. Be wary that these reviews are likely so high because negative ones (like mine) get deleted.
I spent 500 smacks on a mystery box and they chucked in back stock along with impossible-to-not-be-weighed packs/products they haven't been able to sell on discount, claiming the value in the box was 'RRP' (basically ignoring the sale price for their own saving benefit). General consensus from the community when asked was complete scam, let alone no personality in the packing itself; everything was shoved in a cardboard packing box.
May 18, 2023
Unprompted review
Reply from Card Bot
Hi Chloe,
We're sorry to hear about your dissatisfaction, and we want to address your concerns. To begin with, we assure you that we cannot delete or manipulate reviews on Trustpilot or judge.me, as they are independent platforms designed to ensure transparency and require user verification in order to post reviews. We appreciate all feedback, as it helps us improve our products and services.
Regarding the mystery box you purchased, we understand that the element of surprise can sometimes lead to varying satisfaction levels. We assure you that we pack each box with products that reach or exceed the box's value at retail price. We're sorry if you felt that the items did not meet your expectations.
Your comment about our packing is disheartening to hear. We aim for a positive unboxing experience and take your feedback seriously.
We're a small business, and we value our customers and our reputation in the community. We strive to provide the best service we can, and your feedback helps us improve. We regret any negative sentiments you may have expressed about our business on Facebook. Our intention is to build a positive relationship with our customers, and we're sorry if your experience did not reflect this.
We're always open to constructive dialogue and would be happy to discuss your concerns further. Please feel free to reach out to our support team.
Kind regards,
The Card Bot Support Team
Sent me the wrong products in my…
Sent me the wrong products in my preorder. Made me pay for the product they accidentally sent me and then didn’t offer anything for their mistake
June 27, 2023
Cards well packaged and fast delivery
June 27, 2023
Prompt delivery
June 28, 2023
Everything was packed perfectly and…
Everything was packed perfectly and nothing was damaged
July 2, 2023
Very good choice of products
Very good choice of products. Great suggestions to also buy. Quick shipping. Overall happy
July 2, 2023
Good deal for general Pokémon fans, TCG fans or traders may not like it so much as some item in box does not gave you much instant value but more for future potential and long term holds.
Brought a $500 Mystery box from cardbot, the total of items inside the box definitely worth the value (base on prices on Cardbot online store). Some good potential cards bundle/box for investor or collector, but generally they only putting in products that you will still able to find in the market easily, so do not have high expectations on getting vintage stuffs. One of the review on Cardbot’s official website who had also brought $500 mystery box said he got value over $1000, i guess it is depends on your pulls. With sealed products for my box, doesn’t come close to what the reviewer said. Overall it’s a fair purchase, but probably not the best choice for someone targeting certain products or high expectations on getting over value surprises. 5 Stars base on the fast delivery that kept you tracking and generally better than most of the mystery box offered in the market which Cardbot will at least give you equal value of products that you paid for.
July 2, 2023
Very quick and helpful cards are…
Very quick and helpful cards are amazing 👌 thanks guys
June 27, 2023
Fantastic all round
Easy to order, fantastic pricing and super fast delivery! Thanks legends
June 28, 2023
Love cardbot
Love cardbot. Only been recently disappointed when I ordered two boxes for myself and my partner and they were practically the same as eachother. We were hoping for a little difference in them.
June 28, 2023
Everything excellent
Everything excellent! What a great team and great service! 6 stars!
June 27, 2023
Everything looks awesome on Card Bot.
Everything looks awesome on Card Bot.
Friendly staff and their live streaming is fun to watch.
Real easy to buy cards and the vending machines is so good. Totally recommend for other buyers.
June 27, 2023
Delivery was on time and there was none…
Delivery was on time and there was none of the leading on that some other card stores give.
June 27, 2023
Don’t get your cards anywhere else!
Best tradings cards, awesome services, excellent prices and super fast shipping!
July 5, 2023
Unprompted review
A1 highly recommend
Great staff and super professional in every way. Not to mention the good hits I’ve had from various booster purchases. 💯
June 26, 2023
Always a pleasure & fast delivery
July 7, 2023
Unprompted review
Mystery pack failure
I generally use cardbot a lot. However this time I got two mystery packs which were duds and identical (such a shame when you've spent $100), but it's wasn't too bad just was annoyed about it being the same thing twice then being told the $100 mystery pack is better like I have all the money in the world lol ideally I'd love the $500 mystery pack but we aren't as well off as each other.
June 25, 2023
Reply from Card Bot
Hi John,
Thank you for your continued support and for sharing your feedback with us. We genuinely appreciate your candidness.
We're sorry to hear your recent experience with our Mystery Packs didn't meet your expectations. As a valued customer, your satisfaction is very important to us. Our $50 Mystery Boxes are designed to be consistent, which is based on feedback we've received previously, especially when purchasing for multiple recipients.
We understand, however, that in cases like yours, buying two can yield similar items, and we can see how that could be disappointing. The intention behind mentioning our higher-priced Mystery Boxes was not to push you towards a more expensive product, but to provide an option for greater variety.
We want to assure you that each Mystery Box, regardless of the cost, is curated to deliver value. In fact, the boxes you received had a total retail value of over $140.
We hope that the super fast dispatch, the authenticity of the products, and the careful packaging made up for part of the experience and we continue to work to improve our service based on customer feedback like yours.
Thanks again for choosing Card Bot, John. We're eager to continue providing you with excellent service, exciting products, and a seamless customer experience. If you have more insights or suggestions, we'd love to hear from you at support@cardbot.com.au.
Kind regards,
Card Bot Support Team
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