Cardgameworld Reviews 141

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It is the 3rd time buying from Cardgameworld, they always hand over the parcel to bpost the same day if ordered early else on the next day in the morning. I am really satisfied and will for sure order... See more

Rated 5 out of 5 stars

Super nice, good pulls from the set stellar crown, very satisfied, hope to order more if they'd have it in stock

Rated 5 out of 5 stars

Incredibly fair prices, great customer service and great products. Will definitely order again.

Rated 5 out of 5 stars

Fast service. There to help if needed. Excellent packaging

Company details

  1. Toy Store

Written by the company

Your official cardgamestore since 2022!


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super nice

Super nice, good pulls from the set stellar crown, very satisfied, hope to order more if they'd have it in stock

April 27, 2025
Rated 1 out of 5 stars

Cancelled my preorder.

Cancelled my preorder for prismatic evolutions booster bundles claiming there weren't enough. Then I see on thier website that they are selling them for a higher price. They have responded to say that they don't have allocations of booster bundles but have listed the product at a higher price on website then a preorder (but out of stock) and even with a 'sale' price of this product with a future release date of this product. My problem is theybshould not say they can do a preorder without knowing allocations as now I have zero bundles and now they are all sold out.

If they are planning to see this product on the release date (at a higher price) they should honor those who got a preorder with them and the respective price. If they have no future allocations then they should list this as well.

November 14, 2024
Unprompted review
Cardgameworld logo

Reply from Cardgameworld

Dear,

As we have an allocation of 100% on the booster bundles, we just cannot deliver them. We have never sold at higher prices as we have put them out of stock since the moment of allocation.
Sad to see such review from your side.
Imagine the missed sales and profits for us as a company.

Exept ETB's and Booster bundles we are delivering all other products of Prismatic Evolutions to our customers!


Kind regards,
Cardgameworld

Rated 1 out of 5 stars

I was very interested in buying a…

I was very interested in buying a single card from this shop via card market but they refused to send any pictures of the cards condition.
Even after i put in a lot of effort and obvius intention of buying the cards they refused to send any picture before i would transfer funds to to their card market account. They force you to buy cards blindly…
Don’t bother buying singles from them

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Incredibly fair prices, great customer service and great products. Will definitely order again.

November 4, 2024
Rated 5 out of 5 stars

Great experience, fast shipping!

It is the 3rd time buying from Cardgameworld, they always hand over the parcel to bpost the same day if ordered early else on the next day in the morning. I am really satisfied and will for sure order from them again!

September 25, 2024
Rated 1 out of 5 stars

Order number OVIBVBWWB

Order number: OVIBVBWWB.

Same as the review below.
We ordered together for home delivery and paid more for this service, the package arrived 1hour away return from home at a pickup point in Molenbeek!
I have contacted CardGameWorld to ask them help, and my surprise was: they NEVER ship any package home but always on pickup point but offer the option to deliver home for more expansive on their website! This is incredible! I don’t think this is even legal!
We had to drive 1 hour to get our package and the only answer from CardGameWorld is a 1€ discount on our next order, they are blaming Bpost instead of helping their own customers.

We wanted to do a big order for our family for Christmas, we are going to go somewhere else!!

October 23, 2023
Unprompted review
Cardgameworld logo

Reply from Cardgameworld

We have sold 2 or 3 times to you.
All our past customers left 5-star reviews.

A bit dubious that only you and your wife are writing 4 reviews on the wall at Trustpilot and Facebook.

We have to blame Bpost as the selected pickup point they offered for your adress was only 400m from your home adress.

We contacted Bpost for this issue and because the package was "picked up", they could not do something nor refund this!

This means that we , as a company would pay €8 for a Bpost mistake.

Then we offered you €8 off on the next order.

What are you trying to reach with this behaviour?

Regards,
Cardgameworld

Rated 1 out of 5 stars

Worst customer service

Beware of this company. Ordered Pokémon cards (order No. OVIBVBWWB) and paid 8.5€ for home delivery. The package was sent to a pick up point to a wrong postal code 30 minutes drive away from home. When contacting the company they claimed that they do not offer home delivery (while it is clearly offering it on their website for more expansive then pickup point) and Bpost made a mistake delivering it to the wrong commune (Bpost doesnt make such mistakes and even if they do it is not my position to claim a refund from them but the company’s). Refused to give us a refund of the delivery fees, offered a 1€ discount on the next order. I ended up paying 8.5€ and driving 1 hour for my package. Also the seller clearly doesnt care about his customers. Stay away!

October 20, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look