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Cardiff Gold Reviews 

578
•
TrustScore 5 out of 5

4.8

Gold and Silver Trading Company
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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff, who are described as helpful, patient, and polite. The service provided is frequently highlighted as excellent, with many appreciating the smooth and professional process from ordering to delivery. Reviewers are particularly impressed with the fast delivery and the high quality of products, which are often well-packaged and arrive as described. Many consumers express satisfaction with the wide selection of products available and the ease of ordering through the website. People often mention their intention to use the company again, citing overall positive experiences and reliable service.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast delivery, with many... See more

Service

Users describe positive interactions with service, consistently reporting excellent, fantastic, and brilliant... See more

Product

Reviewers mention positive feedback about product quality, with many describing items as excellent, exactly... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, politeness, and... See more

Order

Customers had positive experiences with order, praising the quick and easy ordering process and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buyers so were a little unsure about our change of focus with our savings. Appreciated the professional and unhurried manner of the staff member, especially as she answered our questions wh... See more

Rated 5 out of 5 stars

Excellent service as always with a great knowledgeable team. Great conversation on current market trends & the ever increasing change on economic global affairs. A very professional & swift OR…sh... See more

Rated 5 out of 5 stars

I didst venture unto the gold shop in Cardiff, and I must needs say, ’twas a most worthy visit. The keepers thereof were full wise in their trade, possessing great knowledge of gold and jewels, and di... See more

Rated 5 out of 5 stars

I’ve never ordered gold online. I was hesitant as I’d never come across cardiffgold before, but I called them before ordering and someone actually answered which eased my worries a little, I placed th... See more

Company details

  1. Gold and Silver Trading Company

Written by the company

Cardiff Gold are a precious metal dealer in the heart of Cardiff. We Buy, Sell & Trade all types of precious metals including Gold Silver Platinum and Palladium. Plus Watches, Whiskey, Jewellery and much much more

Contact info

4.8

Excellent

TrustScore 5 out of 5

578 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(578)

304 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service

Amazing service. Friendly and professional throughout transaction and collection. I thoroughly trust Cardiff gold and will continue to purchase from them in the future

March 28, 2026
Rated 4 out of 5 stars

The experience was OK

The experience was OK, However, when I placed my order my item was out of stock but I was not informed of this until I made my payment. My prurchase arrived a couple of weeks later and not immediately as I expected.

March 5, 2026
Rated 5 out of 5 stars

I'd give 6 stars if I could.

I'd give 6 stars if I could.
My delivery arrived in 26 hours from placing an order.
The condition of the bullion was absolutely pefect.
Packaging was great and capsules were high quality.
And to top everything off the price was great 10/10

March 4, 2026

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