Ordered from here for a birthday present but never received the order or any communication from the company even after sending three emails. I was lucky I paid through PayPal so was able to get a refu... See more
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After ordering on the 15th feb and then reading the reviews on this page I was worried! I immediately emailed the company thinking I've been scammed! The company never replied to my emails but tod... See more
Company replied
Bought my first air diffusers for my partner and myself. Received the wrong coloured product, emailed customer service twice, no reply or even acknowledgement. Terrible customer service, and lookin... See more
Company replied
Wish I had read these reviews before purchasing anything. I'm always a little dubious anyway when I've never heard of them before, but I'd rather other people know of my problems with them. I never... See more
Company replied
Company details
Written by the company
Diffusers that provide strong, long lasting aroma with designer inspired scents. Maintain a fresh, moisture and odour free vehicle.
Contact info
Unit 10, Tong Park Industrial Estate, Otley Road, BD17 7QD, Baildon, United Kingdom
- info@cardiffusers.co.uk
- cardiffusers.co.uk
Ordered from here for a birthday…
Ordered from here for a birthday present but never received the order or any communication from the company even after sending three emails. I was lucky I paid through PayPal so was able to get a refund
Never received item paid £30 for a…
Never received item paid £30 for a bundle and when I sent an email to the company there was no response what do ever
I haven’t received my order or any…
I haven’t received my order or any communication from anyone about where it is
I ordered 2 times last year and this…
I ordered 2 times last year and this year never received any product
Took my money and never received my…
Took my money and never received my item. Have emailed a fair few times and have not been answered.
Scam
Scam! Don’t order they don’t exist anymore. I ordered and never received anything. I tried emailing with no reply and now the website is shut down.
Great product awful customer service
The site has great products but customer service is awful! I have made an order for a diffuser for my car and they have accidentally sent me the bigger version. I have sent them many emails and filled the online form several times but I haven't got a response from them at all. All I wanted is the product I have ordered I was more than happy to send the wrong product back but I could not get hold of them. If you make an order please bare that in mind
Never purchase from here again.
Please don't buy this diffuser
If you are lucky enough to never have any issues with the diffuser then buy it, but without confidence I wouldn't bother. I had an issue with my melting within, and after various emails haven't even responded and after all the other reviews it's seems I'm not the only one, not sure if it's a scam or just a company who are happy too sell and dispatch without any customer service or care if you have any issues
If could do 0 star I would
If could do 0 star I would, really don't bother buying, I did recieve my order and promptly but after a few months it's melted all the plastic inside and now stopped working, wasn't a cheap item, no response at all from emails, and from alot of reviews customers had the same issues, not a good legit company if doesn't respond to emails
Absolutely Atrocious company. Rip you off.
Don't go near this company with a barge pole. You don't receive what you ordered. They don't communicate with you regarding any problems and although on reviews they say they will, no one ever gets back to you or sends out the correct items.
Order never came
would never order again, order never came even after sending multiple emails.
My experience with car diffusers was…
My experience with car diffusers was not good.I ordered 3 pack of air freshener cans and paid £20 and never received any goods. I emailed car diffusers several times and no response or refund totally ignored me.
I purchased the items on 29 April 2022 and it's 12 July today and nothing at all. What a bad experience 😕
I emailed customer service twice about…
I emailed customer service twice about my order being incorrect and items missing, no response. Bad quality products which actually leaked inside my partners car and took the black colour off part of his dashboard.
Spend £30+ on a order that didnt come...
Spend £30+ on a order in April that syill hasnt been delivered and any time i email abouy it my email gets ignored. Terrible service that i will not use again and will make sure people stay away for
Never received my order 🤬
Didn’t receive my items from this place…
Didn’t receive my items from this place and when I tried getting in touch with them about not receiving the items nothing was done and I’m still waiting for emails back from sending one 2 months ago
Never received the product or my money…
Never received the product or my money back and can never get a message back from anyone
No response and no order ever arrived
No response and no order ever arrived. Don’t order from here.
I don’t receive my order,very bad…
I don’t receive my order,very bad service,I still wait my order but is no chance ,I can’t call for refund my money so is the most incompetent service 😡😡😡😡
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