Cardinal Financial Company Reviews 593

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

They sell your information regardless even afterwards when my loan was sold to other company. I did use the company 10 years ago now I get junk mail that sponsor by cardinal mortgage

Company replied

Rated 5 out of 5 stars

Brian followed up with us to the detail the whole way through our new build timeline (9months!), proactively gave us heads up info, answered all of our questions and concerns, and worked with us throu... See more

Company replied

Rated 5 out of 5 stars

Cardinal Financial and specifically Charlie and Matt went above and beyond to make themselves available for any questions we had, day or night. They did an amazing job competitively and got us a great... See more

Company replied

Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME HERE, as we have learned the hard way… closing date after closing date after closing date…. As lock rate fees climb climb climb. Poor communication…. At its worse. We were tol... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Cardinal Financial® is ending the mortgage mayhem. Powered by our living loan engine, Octane®, we deliver Speed to Mortgage™ with certainty from application to close—real approvals, real numbers, and real confidence. With operations in all 50 states, we're combining automation with human expertise to turn lending complexity into clarity. Cardinal has earned the coveted status of approved lender for Fannie Mae, Freddie Mac, and Ginnie Mae and is an approved lending institution by the FHA, VA, and USDA. Driven by innovation and a commitment to doing what's right, we're building the future of modern home lending with every clear, confident close. Cardinal Financial is a national mortgage lender offering home purchase and refinance loans through its loan engine, Octane, to borrowers in all 50 states. Founded in 1987, Cardinal Financial has been helping borrowers navigate the home loan process for nearly four decades. Cardinal Financial offers conventional, FHA, VA, USDA, and jumbo loan options for purchase and refinance, helping borrowers across all 50 states and DC find the right home loan for their needs. Whether you're a first-time homebuyer or refinancing your current home, Cardinal Financial's process delivers a fast, transparent path to closing. Cardinal Financial helps homebuyers and homeowners explore mortgage options and close with confidence from day one. Learn More: www.cardinalfinancial.com or follow us on Facebook (@cardinalfinancial), Instagram (@cardinalfinancial), and LinkedIn (@cardinalfinancial). Cardinal Financial Company, Limited Partnership NMLS #66247. Equal Housing Opportunity.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

593 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent service

Excellent service! Look for Anthony Fragala he's the best.

March 11, 2022
Unprompted review
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Reply from Cardinal Financial Company

We love to see this, Ron. Thanks for your review, and please keep Cardinal Financial in mind for future home financing. We're always here to help!

Rated 5 out of 5 stars

Excellent loan originator

Pam Wevodau is an excellent loan originator. She goes the extra mile to answer all your questions and make sure you understand every part of the process all the way through closing. I will do business with her again.

March 10, 2022
Unprompted review
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Reply from Cardinal Financial Company

We love receiving this kind of feedback! Thanks for taking the time to share your experience with Pam and the Cardinal Financial team. We look forward to serving you again in the future!

Rated 5 out of 5 stars

It was my first time buying a home and…

It was my first time buying a home and they helped me every step of the way. They were all friendly and knowledgeable.

March 9, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for taking the time to leave a review, Lisa! At Cardinal Financial, it's always our goal to provide a positive experience and we are so glad to hear that we met your expectations. We look forward to working with you again!

Rated 5 out of 5 stars

Mr. Oscar Garcia a great CFC Asset

Mr. Oscar Garcia is one of Cardinal Financial Company best assets due to his great knowledge, honesty and great sense of responsibility; in my opinion, he reflects this company's values and respect for each one of his clients.

March 9, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thanks for sharing your experience, Adrian. We'll pass your review up the chain to make sure your LO gets the credit they deserve. Please let us know if there's anything we can help you with in the future!

Rated 5 out of 5 stars

Excellent

Excellent, efficient, professional service with Matt Maltese. This is the 4th house I've bought and Matt was hands down the best loan officer I've used. I'll never use anyone else again for buying a home. He has the highest integrity and has great people skills and clear communication.

March 8, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for taking the time to let us know about your experience with our loan team! Our people are our greatest asset and we take pride in knowing that they have provided you with superior service. We look forward to working with you again in the future for all of your home loan needs.

Rated 5 out of 5 stars

Eric was great!

Eric was very informative and knowledgeable through out this journey! He was always available and got back to me whenever I reached out, I cannot thank him enough!

March 8, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting us know about your positive loan experience. It is always our goal to provide a positive experience and we're glad to hear Eric met your expectations. Be sure to reach out to the Cardinal Financial team if you need anything in the future!

Rated 5 out of 5 stars

Super helpful team and agent

Super helpful team and agent. Dawn the agent that helped me was super nice and very friendly. She's very knowledgeable. For first time home buyers we didn't know anything and she made the process so easy that I felt very comfortable and supported during the whole process. For sure would buy again with this company in the future.

March 8, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for taking the time to leave a review and share your experience with the Cardinal Financial team! We're so happy we were able to help you purchase your first home and we look forward to working with you again in the future!

Rated 5 out of 5 stars

John Ward and his team did an exceptional job

John Ward and his team did an exceptional drive handling my refi questions and process. John was knowledgeable about process and explained each step coming up. John was spot on with his numbers and the best part Mr. Ward is an Eagles fan. Tough year for the birds. I would recommend John to anyone that was looking to do refi…. Thank you Mr. Ward.

March 1, 2022
Unprompted review
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Reply from Cardinal Financial Company

Hey, that’s some high praise! It was a pleasure helping you refinance your home and we're thrilled we were able to exceed your expectations!

Rated 5 out of 5 stars

Cardinal Financial do an excellent job…

Cardinal Financial do an excellent job of making sure their clients are cared for. Their communication is excellent and are prompt in their service.

March 1, 2022
Unprompted review
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Reply from Cardinal Financial Company

We love to see this, Justin. We're happy to see that the Cardinal Financial loan team was able to help you purchase your home!

Rated 5 out of 5 stars

Gold Star Financial Institution

I have nothing but great things to say about Cardinal Financial. I locked in my rate on February 2nd and closed on February 18th! My Loan Officer at Cardinal Financial was phenomenal and have recommended him and Cardinal Financial to friends and family. I will definitely use them in the future.

March 1, 2022
Unprompted review
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Reply from Cardinal Financial Company

Come one, come all! Thanks for the review and future referral, Laurie. We’re so glad we were able to assist in your journey as a homeowner!

Rated 5 out of 5 stars

Randy was extremely efficient and…

Randy was extremely efficient and helpful in answering any questions I had every step of the way. Extremely personable and easy to talk to. You can tell he really genuinely cares and loves doing what he does.

March 1, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thanks for sharing your experience with Cardinal Financial, Jared. We'll pass your review up the chain to make sure your LO gets the credit they deserve. Please let us know if there's anything Cardinal Financial can help you with in the future!

Rated 5 out of 5 stars

Great Team to Have on Your Side

The Cardinal Financial team in Dartmouth, MA were a critical asset for us as we purchased our first property. They helped guide us from the start, answering many questions along the way, and were able to confidently guide us through a couple of minor bumps in the process. Ultimately, we were able to close on our home on schedule, and couldn't have done it without Cardinal Financial Company on our side.

February 27, 2022
Unprompted review
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Reply from Cardinal Financial Company

Hey Brad, thanks for your feedback! Cardinal Financial takes pride in providing excellent service, and we're thrilled you were happy with your experience. Please let us know if we can do anything else to help in the future!

Rated 5 out of 5 stars

Excellence is the word that best…

Excellence is the word that best describes this business. Strongly recommend to contact Cardinal Financial, they are experts, professional, and will walk you through the process very graciously. Taymi and Carlos

February 24, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thanks for your review, Taymi! We're happy to see that the Cardinal Financial loan team was able to help you purchase your home. If you need anything in the future, be sure to contact us!

Rated 5 out of 5 stars

My experience with her was very…

My experience with her was very wonderful and great, always making sure to get things done n helping u out whenever need be. I’m so happy n glad that I found her for such great project with her n the team I was really relaxed

February 22, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting Cardinal Financial know about your positive loan experience! We’re so glad we were able to assist in your journey as a homeowner and we look forward to working with you again!

Rated 5 out of 5 stars

Working with Eric Bastian was fantastic!

My wife and I just bought our very first home and Eric was a key factor in making that happen for us. He was very responsive throughout the whole process whenever we had potential questions or concerns. Eric created a genuine and trustworthy environment throughout the loan process the alleviated our fears of getting a loan for the first time. Overall, Eric is fantastic, and I will definitely be calling him when my wife and I are ready to buy our next home.

February 16, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting us know about your positive loan experience, Josiah! It's always our goal to provide a positive experience and we are so glad to hear that we met your expectations. Congratulations on your first home, and we look forward to working with you again!

Rated 5 out of 5 stars

Thank You Cardinal Financial!

The team at Cardinal Financial helped our family navigate the process of becoming first time home buyers with great care, helping us to understand and find the right options for our family's unique needs.

February 14, 2022
Unprompted review
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Reply from Cardinal Financial Company

We love to see this! Thanks for your review of your experience with the Cardinal Financial team. Please keep us in mind for future home financing. We're always here to help!

Rated 5 out of 5 stars

Tyler and his team at Cardinal were amazning!

Tyler and his team at Cardinal didn't miss a beat. They were "ahead" of me on virtually everything, and that can be hard to do. Their professional guidance and explaining the optionality along the way were critical to my decision points. They did what they said what they would do and they did it in a very clean and concise communicative manner that provided me peace of mind throughout the entire project. Their organization and tooling allowed for an efficient process and one that was visually trackable in real time. We contracted and closed in less than 30 days. Everything went off without a hitch thanks to Tyler, Jillian and the rest of their team. Thanks!

February 8, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thanks for sharing your experience with the Cardinal Financial team, Gary! We’re so glad we were able to assist in your journey as a homeowner and help make the whole process smooth. If you need anything in the future, be sure to give us a call!

Rated 5 out of 5 stars

I was buying my first house

I was buying my first house. Cardinal financial was super helpful and always quick to get back to me on any questions I had!

February 7, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thanks for your review, Hannah! We're happy to see that the Cardinal Financial loan team was able to help you purchase your first home. Please let us know if we can do anything to assist you in the future!

Rated 5 out of 5 stars

High Level of Professionalism & Knowledge

The high level of professionalism at Cardinal Mortgage was the best level of customer service we've received in a long time. What occurred at the underwriting level involving government regulations required a HUGE amount of patience and understanding from everyone at Cardinal Mortgage. Their patience in handling our frustrations was remarkable.

February 6, 2022
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting us know about your positive loan experience with the Cardinal Financial team! It is always our goal to provide a positive experience and we are so glad to hear that we met your expectations. We look forward to working with you again!

Rated 1 out of 5 stars

Cardinal Financial is Sneaky and Lies

I worked with Tate Bloomer to get a refinance cash out mortgage quote. Over the phone he quoted me a certain rate and closing cost. He told me no lender fees and i made sure to ask in detail about closing costs. HE LIED. After getting all the disclosures and loan estimates. 1.9 points were added in totaling $6,500+. He made no mention of this and tried to sneak it by me. In the end he stopped answering me, had horrible communication and never could meet the initial quote he quoted me for on the phone. HUGE WASTE OF TIME AND FRUSTRATION.

February 4, 2022
Unprompted review
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Reply from Cardinal Financial Company

We are sorry to hear that you did not have a positive experience and that there was a lack of communication. We would like the opportunity to speak with you regarding this issue. At your convenience, please contact our Customer Care department at (855) 957-6405 or via email to customercare@cardinalfina­ncial.com. We look forward to hearing from you and resolving the situation.

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