Cardinal Financial Company Reviews 593

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

They sell your information regardless even afterwards when my loan was sold to other company. I did use the company 10 years ago now I get junk mail that sponsor by cardinal mortgage

Company replied

Rated 5 out of 5 stars

Brian followed up with us to the detail the whole way through our new build timeline (9months!), proactively gave us heads up info, answered all of our questions and concerns, and worked with us throu... See more

Company replied

Rated 5 out of 5 stars

Cardinal Financial and specifically Charlie and Matt went above and beyond to make themselves available for any questions we had, day or night. They did an amazing job competitively and got us a great... See more

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Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME HERE, as we have learned the hard way… closing date after closing date after closing date…. As lock rate fees climb climb climb. Poor communication…. At its worse. We were tol... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Cardinal Financial® is ending the mortgage mayhem. Powered by our living loan engine, Octane®, we deliver Speed to Mortgage™ with certainty from application to close—real approvals, real numbers, and real confidence. With operations in all 50 states, we're combining automation with human expertise to turn lending complexity into clarity. Cardinal has earned the coveted status of approved lender for Fannie Mae, Freddie Mac, and Ginnie Mae and is an approved lending institution by the FHA, VA, and USDA. Driven by innovation and a commitment to doing what's right, we're building the future of modern home lending with every clear, confident close. Cardinal Financial is a national mortgage lender offering home purchase and refinance loans through its loan engine, Octane, to borrowers in all 50 states. Founded in 1987, Cardinal Financial has been helping borrowers navigate the home loan process for nearly four decades. Cardinal Financial offers conventional, FHA, VA, USDA, and jumbo loan options for purchase and refinance, helping borrowers across all 50 states and DC find the right home loan for their needs. Whether you're a first-time homebuyer or refinancing your current home, Cardinal Financial's process delivers a fast, transparent path to closing. Cardinal Financial helps homebuyers and homeowners explore mortgage options and close with confidence from day one. Learn More: www.cardinalfinancial.com or follow us on Facebook (@cardinalfinancial), Instagram (@cardinalfinancial), and LinkedIn (@cardinalfinancial). Cardinal Financial Company, Limited Partnership NMLS #66247. Equal Housing Opportunity.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

593 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Ask for Eddie - Excellent Service

Eddie is very knowledgeable and excellent to work with. He made the process as seamless and simple as possible. He was able to answer every question I had almost immediately. He is very personable, and it’s obvious he takes pride in his work and has the clients best interest in mind. I would highly recommend Eddie to anyone looking to get a loan.

October 5, 2021
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting us know about your positive loan experience with Eddie and the Cardinal Team. It is always our goal to provide a positive experience and we are so glad to hear that we met your expectations. We look forward to working with you again!

Rated 5 out of 5 stars

Outstanding service and top of the line…

Outstanding service and top of the line company. Sally Soltvedt is the best lender in the business!

October 4, 2021
Unprompted review
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Reply from Cardinal Financial Company

Thank you for taking the time to provide us with this great feedback. Our Cardinal team is our greatest asset and we take pride in knowing that they have provided you with superior service. We look forward to working with you again in the future for all of your home loan needs.

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended! Molly was a true gem to work with and helped me get a larger grant that I didn't know existed prior to this process. It put me at ease knowing I have a great team behind me watching my back.

October 4, 2021
Unprompted review
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Reply from Cardinal Financial Company

We can't thank you enough for your business and for having the confidence in us to recommend our services. There is truly no greater compliment. The Cardinal team looks forward to working with you again in the future!

Rated 5 out of 5 stars

Fast and responsive team

Fast and responsive team.

Great portal to upload documents.

Christian and Rebeka combine efficiency with an excellent human touch.

October 4, 2021
Unprompted review
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Reply from Cardinal Financial Company

Thank you for taking the time to provide us with this great feedback on our awesome home loan team and our portal, Octane! We value your input and pride ourselves in providing the highest level of service. Always reach out if we can help with anything else!

Rated 5 out of 5 stars

Mike Dean is knowlegeable and insightful

Mike Dean is knowlegeable and insightful thus enabling him to provide added value and assurance while a customer undergoes a complicated refinancing experience.

October 4, 2021
Unprompted review
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Reply from Cardinal Financial Company

Thank you for taking the time to let us know about your experience with Mike and the rest of our Cardinal loan team! Our team is our greatest asset and we take pride in knowing that they have provided you with superior service. We look forward to working with you again in the future for all of your home loan needs.

Rated 5 out of 5 stars

Cayla Smith is the ultimate…

Cayla Smith is the ultimate professional. This was my first time ever refinancing and I was very nervous about doing this online and over the phone only. Cayla took care of every detail and basically held my hand through the whole process answered all my questions sometimes before I asked them. Cayla and cardinal are awesome. All was said and done in about 40 days. Thank you so much. At the rate they gave me this will also be my last refinancing ever. Cayla will you marry me ? ;)

September 29, 2021
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting us know about your positive loan experience with Cayla and the Cardinal team! It is always our goal to provide a positive experience and we are so glad to hear that we met your expectations!

Rated 5 out of 5 stars

I would definitely recommend Cardinal…

I would definitely recommend Cardinal Financial Company. Tyler Moore and Jillian Vaughn were true professionals. They kept me informed throughout the process and assisted me with all questions and issues. Thank you Tyler and Jillian.

September 29, 2021
Unprompted review
Cardinal Financial Company logo

Reply from Cardinal Financial Company

Thank you for taking the time to let us know about your fantastic experience with your Cardinal loan team! We look forward to working with you again in the future for all of your home loan needs!

Rated 5 out of 5 stars

Mike was by far the best person I’ve…

Mike was by far the best person I’ve worked with in this industry. He made the process quick and painless and even helped me load all the documents when I struggled with it. Great experience.

September 29, 2021
Unprompted review
Cardinal Financial Company logo

Reply from Cardinal Financial Company

Thank you for taking the time to let us know about your fantastic experience with your Cardinal loan team! Our team is our greatest asset and we take pride in knowing that they have provided you with superior service. We look forward to working with you again in the future for all of your home loan needs.

Rated 5 out of 5 stars

Excellent and Quick Service From A Professional Organization

Mr. Daniel and his team worked with us for as long as we needed to get into new home. His advice and guidance were integral in us closing this deal. We could not have made this happen without Mr. Daniel. Top notch service from a top notch professional. Thanks again!

September 27, 2021
Unprompted review
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Reply from Cardinal Financial Company

Thank you for letting us know about your positive loan experience with Cardinal Financial! It is always our goal to provide a positive experience and we are so glad to hear that we met your expectations. We look forward to working with you again!

Rated 5 out of 5 stars

Excellent Service

I dealt with Michael Tang and he was very professional. He explained things clearly and responded quickly to our question. I highly recommend Cardinal.

September 27, 2021
Unprompted review
Cardinal Financial Company logo

Reply from Cardinal Financial Company

We can't thank you enough for your business and for having the confidence in us to refer our services. There is truly no greater compliment. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Great Experience

Let me start by saying, I am a transplant from Indiana so I left all my contacts behind and I was winging it when I showed up here. I basically found Jordan and his group through the Texas Land Board as a VA Mortgage processer that they put on their site. I looked at some reviews and hoped for the best. I do not have one bad thing to say about the experience and after experiencing several real estate transactions in my life, that is saying something. I do not always give 5 stars, I call them like I see them, you can check my other reviews and if you don't do a good job, I will call it out. That is not the case with Jordan and the staff working behind the scenes. They communicated with me at every step and were probably the most competent Mortgage Originator I have ever worked with. I saw some bad reviews on the VA Texas Land Board benefit, a lot actually and I think it all comes down to having a Loan Originator that knows what they are doing and has experience. I lucked out and found it on the first shot. I cannot ever imagine using anyone else or recommending anyone else after this experience. Great Job and I thank them for helping me with what could have been an overwhelming experience.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Ask for Cinthia!

Cinthia is very prompt, friendly, and helpful! Great experience! I felt sometimes, like I was bothering her, and she assured me everytime that she is here to help. Definitely appreciate that, with being a nervous, unknowing, first time home buyer! She made a nice, smooth transition for me.

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Kevin and Team DELIVER THE ULTIMATE EXPERIENCE

Kevin and Team, make for an awesome and streamline process, whether it's a refi or home purchase, look no further. Kevin delivers on what he promises, that's why I've used him on several transactions, and continue to send my friends and family too him.

September 21, 2021
Unprompted review

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