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Company details

  1. Online Marketplace
  2. Vehicle Exporter

About Cardino

Written by the company

We are Cardino

We started in 2022 with the vision to revolutionise the used electric car market and we want to ensure that used e-cars find new owners at fair prices and remain on our roads for as long as possible.

Frank Wenzel on Trustpilot:

"Great Service, Delivered on time, sticking to their commitments"

Alanna Aloysius on Trustpilot:

"Efficient and professional: The process of selling my car through Cardino was efficient and professional. They handled everything smoothly and I received a fair price for my car."

Why Choose Us?

  • Selling your EV is free of charge, faster, and hassle-free.
  • We handle all logistics for free, making the process smooth for you.
  • We are committed to environmental sustainability and fair pricing.
  • We ensure transparency and fairness throughout the selling process.

Connect with us on Trustpilot and share your experience!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

157 reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect transaction!

Very easy and convenient to use this service. The price I received for my car was reasonable, communication with the company was superb, and the entire process took only a few days. I had an associate from the company call me and he was available by phone or text message for any questions I had. Once the funds were in my bank account, a driver came to pick up the car.
I strongly recommend Cardino.

July 30, 2024
Unprompted review
Cardino logo

Reply from Cardino

Hello Mrs Alexander,
thank you for your positive review.
We are pleased that you were satisfied with our service.
We would therefore like to thank you very much and wish you all the best for the future.

Best regards
Your Cardino Team

Rated 5 out of 5 stars

Fast and easy process

Fast and easy process. The offer I got was also very reasonable compared to similar services.

July 3, 2024
Unprompted review
Cardino logo

Reply from Cardino

Hello Mr. Antovski,

many thanks for your positive feedback.
We are pleased that you were satisfied with our service and wish you all the best for the future.

Best Regards
Your Cardino Team

Rated 1 out of 5 stars

10 Weeks delivery time and Tesla Big Battery is dead :/

As a dealer this just keeps getting worse! We have a car that was delivered waaaayyy to later, kept postponing, and kept giving excuses. The day it was supposed to be delivered, Cardino went silent! Suddenly they said we needed to pay something, which ended up actually beeing them having to pay us, this was all a smokescreen, for the real problem! The Tesla Model Y had been sent to Tesla Hamburg, since it has a small 12v battery issue, after 16 days in Tesla Service Center in Hamburg, Tesla now tells us that the car needs a new battery, and we should expect several weeks of waiting time for a new battery. Also when asking Cardino about this, they disregarded it an instead threatened to send a bill of 2.000euro for the time the car had been parked at their HUB, this get more and more crazy. Do NOT do business with this company, it is absolutely insane.

March 12, 2024
Unprompted review
Cardino logo

Reply from Cardino

Dear Kim,

Thank you for your feedback.

We’d kindly like to remind that you continuously disregarded our Terms & Conditions in instances like buying this vehicle 5 months ago and failing to pay for it on time, ignoring countless payment reminders and having many outstanding invoices at the time.

As the vehicle suffered at damage to the 12V battery due to not being picked up by you for 5 months straight, it was delivered to the Tesla Service Center in Hamburg from which it was agreed mutually that you’re going to pick it up from. It is usual practice that it takes some time for a battery replacement to be conducted.

Further, we kindly ask you to refrain for continuing to make derogatory and untrue comments both directly to us via email and on this platform.

Best regards,
Cardino

Rated 1 out of 5 stars

Do NOT buy cars from Cardino

Do NOT buy cars from Cardino! We have 4 cars we chave not received, Cardino keeps saying we need to pay some new invoice or something else, dunning fees or similar. They cannot close the case and give us our cars, they have been stading with cardino for 2 months now! Terrible service, not dealers should use them.

The communication has been terrible, no one takes responsibility, and keeps on dragging things even though it could be cleared in minutes.

February 16, 2024
Unprompted review
Cardino logo

Reply from Cardino

Dear Dealer,

We regret any inconvenience our process may have caused you. It's important for us to clarify that, according to industry standards and our company policy, the car cannot be delivered to the new owner, until full payment is received. This way, we are able to ensure the comfort and security of both parties involved.

We're actively working to resolve this with you as smoothly as possible and we are committed to find a solution that works for everyone.

Rated 5 out of 5 stars

Great Service, Delivered on time, sticking to their commitments

Always available, always responding to questions, happy to take on advice. To be fair I was hesitant to start with Cardino. Young company, not many traces on the internet. But the process was smooth, transparent and always in a way that there was no risk for me at all.
They did what they said they would do and did even more. Thanks guys. Happy to recommend and come back anytime.

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

highly recommend

I highly recommend Cardino to anyone looking to sell their EV. The team was so helpful and the whole process was completed in just a few days. I was able to get a great price for my car, better to what it had been valued for. Thanks Henrik for your help!

January 10, 2023
Rated 5 out of 5 stars

Quick and Easy!

It was the smoothness of the whole process for me. I had to do virtually nothing and the money was in my bank. Saved me from what would’ve been a gruesome process otherwise. Everything was very quick too!

January 18, 2023
Rated 5 out of 5 stars

Efficient and professional

Efficient and professional: The process of selling my car through Cardino was efficient and professional. They handled everything smoothly and I received a fair price for my car. I would definitely use their services again

January 31, 2023
Rated 5 out of 5 stars

Great overall experience

Great overall experience - was pleasantly surprised by the friendly and competent customer support - something I am not used to during a car sale process. Great to see that digital best practices are finally applied to selling used cars!

December 21, 2022
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