Card Town Reviews 730

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Over the last four or five years we've used all the companies with varied outcomes but we'll definitely use Card Town this time again next year. Cards were of a really high quality with a crisp print.... See more

Rated 5 out of 5 stars

I always use Card Town because I can find the perfect card for every occasion, and even a few I never knew about. Their selection is always fresh and up to date, with new options every time I che... See more

Rated 5 out of 5 stars

I have ordered many Cards and Calenders from you over the past year and have never been disappointed so far, always delivered on time - very reasonable price- excellent quality. I am happy to recomm... See more

Rated 5 out of 5 stars

Highly recommended. Will be uploading more of my pics shortly. Problem sending from my end but, once sorted, will be back asap. Card quality fine. Image quality superb. You are looking at one happy bu... See more

Company details

  1. Gift Shop

Information provided by various external sources

Card Town is the new home of personalised cards. Offering 1,000's of cards covering all occasions like Birthdays, Anniversary’s, Mother's Day, Valentines and more. We offer the ability to add your own text and images to cards to make sure they are extra special!


Contact info

4.2

Great

TrustScore 4 out of 5

730 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

High quality cards with quick delivery

Over the last four or five years we've used all the companies with varied outcomes but we'll definitely use Card Town this time again next year. Cards were of a really high quality with a crisp print. Delivery was prompt too, which was a bonus as we're weren't as organised this year! Would definitely recommend. We got the smaller cards and they were perfect size for us.

December 18, 2013
Unprompted review
Rated 2 out of 5 stars

GOOD QUALITY CARDS, BAD DELIVERY TIME

I ordered the cards a week ago, and I am still waiting for them !!! never arrived ! The told me they wuol sent them again, and they sent me ONLY ONE addressed to me, like if I was sending it to myself !!… What a bad organization they have!!. It's already Christmas and I'm still waiting for my cards to be sent to my family and friends!!…

December 18, 2013
Unprompted review
Card Town logo

Reply from Card Town

We are very sorry to read your comments. Can you please contact us if you did not receive the cards in time to discuss how to proceed.

care@cardtown.com

Rated 4 out of 5 stars

Arrived promptly and as ordered

The card arrived within 3 days of being ordered and looked great. My friend was very pleased.

My only reservation was that the website states that if you order before 2pm your card will be dispatched the same day. I ordered at 1.30pm but my card was not dispatched until the following day. Thankfully it arrived in time but I was concerned about the misleading information on the website

December 18, 2013
Unprompted review
Rated 5 out of 5 stars

Christmas and Anniversary - All in one card from Card Town!

My husband had already sent me two cards, bought in the High Street, for our anniversary, but at the last moment he decided to use some of his credit with Card Town to send me another card.
This was a delightful Christmas card, but as he calculated it would arrive on our anniversary he decided to wish me a Happy Anniversary yet again. He was able to send me a message on the left hand side of the card, in addition to the Christmas message on the right hand side..

This worked really well, and was a delightful surprise. Thank you Card Town for your part in all this!

December 17, 2013
Unprompted review
Rated 3 out of 5 stars

Missed the birthday date!

The card took a week to get here, which was past the birthday date. I'm not sure if this was because of the Christmas post though. However the card was very nicely done. I will use it next year!

December 16, 2013
Unprompted review
Rated 5 out of 5 stars

lovely card

Brought a personalised Christmas card for my 2 year old boy with his favourite TV character 'Raa Raa the noisy lion' as I couldn't find one anywhere else. The quality is really good and came in a couple of days. Very happy with it and know he is going to love it.

December 15, 2013
Unprompted review
Rated 3 out of 5 stars

Not sure

The email sent requesting my review was addressed to the recipient of my card and not me. There lies a problem.

December 14, 2013
Unprompted review
Card Town logo

Reply from Card Town

Thank you for your feedback. This matter is currently under investigation. We apologize if this caused any inconvenience.

Rated 2 out of 5 stars

The card was creased

I'm afraid the card i ordered was creased , i sent an e mail complaining and you said you'd look into it but have heard nothing since. ps i requested a replacemant.

December 14, 2013
Unprompted review
Card Town logo

Reply from Card Town

We are sorry that this is the case. A new card is urgently being reprinted and will be sent to you asap.

Rated 2 out of 5 stars

No answer to enquires

Asked a question about a card I was buying Never got a reply just totally ignored me

December 13, 2013
Unprompted review
Card Town logo

Reply from Card Town

We are very sorry to read your comments and it is certainly not the case that we ignore customers. Can you please advise how you were trying contact us ?

If you could also forward your question we will be happy to assist.

care@cardtown.com

Rated 5 out of 5 stars

Super Service!

Excellent photo Christmas card ordered for my other half - easy to set up and swift delivery at a great price, what more could you ask for?!

December 13, 2013
Unprompted review

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