CareOS Reviews 

2
TrustScore 4 out of 5

3.8

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Company details

  1. Software Company
  2. Business to Business Service
  3. Child Care Agency
  4. Cloud Computing Service
  5. Home Health Care Service
  6. Aged Care

Written by the company

CareOS is the operating system for care. One platform. Five sectors. Built for CQC 2026, not retrofitted for it. Scheduling uses AI to match carers by skill, location and continuity, and shows its reasoning. A live compliance matrix tracks every certificate, qualification and document across the workforce in real time. Training gaps and DBS expiries surface before they become inspection findings. A built-in CRM handles every enquiry channel: local authority brokerage, hospital discharge, GP referral, web form and phone. A postcode capacity check tells a coordinator whether they can take on a new package in under two seconds. The pipeline, SLA timers and win/loss analytics sit inside the same system as scheduling, care records and compliance. No separate spreadsheet. No separate tool. The Inspector Portal gives CQC inspectors read-only access to evidence already mapped to the five key questions: safe, effective, caring, responsive and well-led. There is no prep week before an inspection. eMAR, digital care planning, GPS-verified visit check-in, a carer mobile app with biometric login, family portal and one-click sync to QuickBooks, Xero, Sage or FreeAgent complete the platform. For domiciliary care and supported living agencies serious about compliance before inspection day.


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3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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2 reviews in the last 12 months

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Rated 5 out of 5 stars

We have had a very positive experience…

We have had a very positive experience with CareOS. Their service is extremely excellent, and the team is consistently professional, helpful, and responsive.

We appreciate how quickly they respond to our questions and requests, and how willing they are to provide support whenever required. CareOS features are easy to use, and our overall experience has been smooth and reliable.

Thank you to the entire team for your outstanding customer service, patience, and commitment to helping us. We would definitely recommend this company to others. 😀
Divine Care Group Ltd
Admin Team

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

After years of struggling with…

After years of struggling with outdated, fragmented care systems that felt clunky, overcomplicated and expensive, moving to CareOS has genuinely been a breath of fresh air. The platform is modern, intuitive and clearly built with the future of social care in mind. What has impressed us most is not just the technology itself, but the responsiveness of the team behind it, any feature requests and operational ideas are acted on incredibly quickly, making it feel like a true partnership rather than just another software provider. From rostering and compliance to reporting and workforce management, CareOS is helping us simplify operations, improve oversight and build a smarter, more scalable care service. For any care provider frustrated with legacy systems and looking for a platform that can genuinely grow with their organisation, I would strongly recommend CareOS

May 22, 2026
Unprompted review

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